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Interesting Slot Case in the News

Discussion in 'North American Land Based Casinos' started by Casino2014man, Apr 27, 2015.

    Apr 27, 2015
  1. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    You must register/login in order to see the link.

    I have to say.. I am surprised this got as far as the courts.. Clearly an error
     
    5 people like this.
  2. Apr 27, 2015
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    As well as "trying it on", the problem may well be one of trust. Is it an error, or a dishonest casino trying to wriggle out of paying out in the interests of profit.

    We see many instances of casinos "trying it on" with dodgy terms and conditions, "spirit of the bonus", etc so they shouldn't be surprised when players don't believe them when they claim "honest mistake" before denying a large payout.

    In cases like this, the first the player hears about it being a known glitch is when the casino uses it as an excuse for non payment, even though the industry and game supplier have known about it for a while. If casinos were more open about the possibility of display glitches, making it clear to players on a notice that the max is, say, $10,000 and that a multi million display is a glitch BEFORE any player actually experienced it, then they may find that such players will accept the published max, say $10,000, rather than press for the full displayed amount in a case that the casino will most likely win, but will generate far more than $10,000 of bad publicity.

    In this particular case, the casino failed to follow the recommendation of the game supplier intended to deal with the possibility of this glitch manifesting itself.
     
  4. Apr 27, 2015
  5. Melloweitsj

    Melloweitsj Dormant account

    Occupation:
    Affiliate
    Location:
    Bergen
    Yeah, it is stated in the article that the max payout were set to $10,000, but it is still pretty sad having seen that big jackpot come up and not getting anything from it. $10,000 feels like a slap in the face compared to the $40''+ :p
     
  6. Apr 27, 2015
  7. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Pity I couldn't make a claim against all the 'glitches' I suffer daily, IE countless laggy, losing spins :mad:
     
  8. Apr 27, 2015
  9. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Can i say it? "Only in America" :)

    No offense of course but it's obvious that getting into court with anything really, is much more likely to happen over there:p

    I don't blame the Granny for trying though..
     
  10. Apr 27, 2015
  11. halibaker

    halibaker AUS GAMBLERS ANNUAL- 1st place - 2015-2018 MM

    Occupation:
    I'm a mum and a dad, its hard work.
    Location:
    6110 Western Australia
    41mil... or nadddda

    that woulda hurt...
     
  12. Apr 28, 2015
  13. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    they could of at least given her max prize and done the right thing
     
    1 person likes this.

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