- Joined
- May 12, 2007
- Location
- Canada
I dont understand how being asked Numerous times to offer live chat can be classed as attentive? Attentive to me means to attend! doesnt it? Last I heard it didnt mean to totally ignore your customers requests and im not a massivly long running member of this forum but even I have seen this concern mentioned numerous times in threads. At what point does politeness wear a bit thin? Strange to me lol However there is a difference between being rude and being direct.
From where I'm sitting, attentive means paying attention (whether or not they reply is another story) it doesn't mean attending. But hey, you know what, to each their own. I'm sure attentive means different things to alot of people. And on the other hand, if they are paying attention, then technically they are attending right?
I've had many emails go unanswered, I didn't come and rag out in the forum, instead I PM'd Emily, was very courteous to her and stated my concerns or what have you and she replied back with the same courtesy.
Afterall, nobody is perfect...right?









