Made my first deposit of 20EUR, and got 78 free spins on Gladiator slot. Played that free spins and won 37,84 EUR from it. That bonus comes with a wager 50×. In that moment my balance was 57,84 EUR. I have done my wager for bonus (1892EUR) , and decided to cashout , my balance was 300,34 EUR.
Later they discarded my balance , and subtracted 200,34EUR from my account beceause of this bonus rule:
You will get 78 freespins on 'Avalon II - Quest for the Grail' game from Microgaming as a desktop player or 78 freespins on 'Avalon' as a mobile player. The players from Microgaming restricted countries list, will be granted with freespins on Gladiator slot from Betsoft Gaming. Your initial deposit should be at least 20 EUR, 20 USD, 1500 RUB, 30 CAD, 200 NOK, 80 PLN, 35 NZD. Max freespin result bonus is 100 EUR, 100 USD, 7500 RUB, 150 CAD, 1000 NOK, 400 PLN, 172 NZD. Freespins result wager is 50. Bonus duration is 14 days.
Am I stupid, and dont understand it well, but what did I do wrong?
My free spins result was 37,84 EUR , not over 100EUR.
Later they discarded my balance , and subtracted 200,34EUR from my account beceause of this bonus rule:
You will get 78 freespins on 'Avalon II - Quest for the Grail' game from Microgaming as a desktop player or 78 freespins on 'Avalon' as a mobile player. The players from Microgaming restricted countries list, will be granted with freespins on Gladiator slot from Betsoft Gaming. Your initial deposit should be at least 20 EUR, 20 USD, 1500 RUB, 30 CAD, 200 NOK, 80 PLN, 35 NZD. Max freespin result bonus is 100 EUR, 100 USD, 7500 RUB, 150 CAD, 1000 NOK, 400 PLN, 172 NZD. Freespins result wager is 50. Bonus duration is 14 days.
Am I stupid, and dont understand it well, but what did I do wrong?
My free spins result was 37,84 EUR , not over 100EUR.