Great news for Self-Exclusion

[trancemonkey]

This is also announced in the DCMS press-release today...

"A new multi-operator self-exclusion scheme for online gambling, called
GAMSTOP, is expected to be in place by the end of 2017. This will
allow customers to self-exclude from all online gambling operators
licensed by the Commission in a single step. The website will also set
out other measures that are available to help people manage their
gambling and will signpost specialist advice and support services."

Good news for many people struggling with gambling i assume?

 

[interlog]

This is also announced in the DCMS press-release today...

"A new multi-operator self-exclusion scheme for online gambling, called
GAMSTOP, is expected to be in place by the end of 2017. This will
allow customers to self-exclude from all online gambling operators
licensed by the Commission in a single step. The website will also set
out other measures that are available to help people manage their
gambling and will signpost specialist advice and support services."

Good news for many people struggling with gambling i assume?

It is a great stop forward. I am guessing that the properly licensed casinos will strictly adhere to this database.

Unfortunately, this means that once you decide to register on the database and you regret this or want to go back to gambling you're going to be stuck with the dodgy non licensed casinos who may well prey on this.

 

[goatwack]

Good for the user in managing their self-exclusion, yet still no closer to clearing up the confusion when casinos decide to mess you around.

So more of a glorified spreadsheet really

 

[trancemonkey]

Good for the user in managing their self-exclusion, yet still no closer to clearing up the confusion when casinos decide to mess you around.

So more of a glorified spreadsheet really

I'm sure the proof of the pudding is in the eating as you say....

 

[colinsunderland]

Details of this seem rather thin.

Does it mean all operators will have to sign up to this? Does it mean all operators will direct players to the gamstop website, or will they still process their own SE scheme? If they can still process the SE for their players if required, will they have to supply the customer details to gamstop so they are SE'd from all casino's, or just keep it to themselves?

 

[jetset]

Details of this seem rather thin.

Does it mean all operators will have to sign up to this? Does it mean all operators will direct players to the gamstop website, or will they still process their own SE scheme? If they can still process the SE for their players if required, will they have to supply the customer details to gamstop so they are SE'd from all casino's, or just keep it to themselves?

I'm currently awaiting confirmation on rumours that GAMSTOP has been delayed and will now be launched in the spring of 2018. Apparently the Remote Gaming Association, which is developing the project in collaboration with problem gambling agencies and the Gambling Commission, needs to give operators a bigger window to put the requisite facilities in place (or so the rumours claim).

To answer your question, information has already been published revealing that GAMSTOP will be mandatory for all operators and a condition of their Commission licenses. The plan is apparently to include all UK operators, linking them into a national self-exclusion database managed by the RGA with oversight by the Commission. Punters wanting to self-exclude will only need to make one transaction, which will cover all participating sites.

You can read more about it here:

Outdated URL (Invalid)

 

[Nicola]

It is disappointing that 'GAMSTOP' keeps being put back. The original plan was Q3 2017, then Q4 and the latest I heard was Q1 2018. Having written articles on responsible gambling on both my own sites and self-help directories, it is disgusting that those who are waiting for the system have to wait and wait.

I often speak with Gamcare head office and they know very little about the national self-exclusion scheme. You would think they would be in the know about this.

When I visited New Jersey in January, they have a very quick and easy online self-exclusion system for their remote operating casinos. It was also well advertised on the front pages of all the main casinos.

 

[Jd666]

Details of this seem rather thin.

Does it mean all operators will have to sign up to this? Does it mean all operators will direct players to the gamstop website, or will they still process their own SE scheme? If they can still process the SE for their players if required, will they have to supply the customer details to gamstop so they are SE'd from all casino's, or just keep it to themselves?

I hope not, as some casinos still dont understand what self exclusion means properly.

I had an issue with a casino in December and they self excluded me for 6 months, not a gambling problem I might add.

If the customer wants to add themselves to the database then thats fair enough, its thier choice, but if a casino had the chance to do this, then thats not on, unless they realise a serious gambling problem and not a misunderstanding.

 

[Dinahnana]

I agree with JD the customer must decide for him or herself if they want to register with this site. The only way a casino should be able to put a player on the database is if they have clear proof in writing from a player that they have a gambling problem so people don't find themselves banned over clerical errors. Let's say if a player asks a casino to close their account because they have a gambling problem and the casino has proof of this then it would be okay for them to add this player to this new website.

It would be my hope that the people who run the database themselves would have procedures in place to remove someone who has been placed on there due to clerical error but I guess not everything is efficient.

I look at Gamstop to be a good step forward in general we just need to see how it all pans out. If it works well then I think Malta should implement something similar so players all over Europe are protected. I might be a bit naive here but going to one site to SE if you are a gambling addict is a great idea.

 

[DreamRJ]

So what does this mean?

What about casinos we are already self excluded from?

Will they pass that info onto the gamstop system and that will then self exclude me from all the others as well? Or will the outstanding casinos someone is excluded from not affect it?

Any info would be appreciated?

Thanks

 

[AlexJamesSmith]

So what does this mean?

What about casinos we are already self excluded from?

Will they pass that info onto the gamstop system and that will then self exclude me from all the others as well? Or will the outstanding casinos someone is excluded from not affect it?

Any info would be appreciated?

Thanks

Also curious on this. I would imagine a massive number of people are self-excluded from at least ONE casino - could be for problem gambling, annoyed after a losing session, or just an 'F U' to the casino. Surely this scheme wouldn't mean that when it comes in, if you're SE'd at any site, you're basically unable to play at all? Or will it!

 

[DreamRJ]

Also curious on this. I would imagine a massive number of people are self-excluded from at least ONE casino - could be for problem gambling, annoyed after a losing session, or just an 'F U' to the casino. Surely this scheme wouldn't mean that when it comes in, if you're SE'd at any site, you're basically unable to play at all? Or will it!

Well i hope not. but it could be the case yet. Fingers crossed it wont mean that though lol