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golden riviera

Discussion in 'Casino Complaints - Bonus Issues' started by slotobob, Jan 9, 2010.

    Jan 9, 2010
  1. slotobob

    slotobob Dormant account

    Occupation:
    student
    Location:
    germany
    hello all

    i registered at golden riviera trough the casinomeister link.
    deposited the money and went to the chat to claim the ticket. the lady told me that the promo ended last year.. then i asked about the freeplay . and she told me that its worth nothing because i already deposited. then i asked if i can cashout now and she told me no because the bonus has already been credited and she told me that there is no way to reverse it. i didnt play any $ just want to get my money back because there are way better sites than that. what should i do? the playtrough is bonus x 30 which is pretty hard with just 245euro
     
  2. Jan 9, 2010
  3. thebizb

    thebizb Dormant account

    Occupation:
    railroader
    Location:
    ontario
    If you havent' placed a single spin/bet ask them to remove the bonus, they can't force you to play with it.
     
  4. Jan 10, 2010
  5. slotobob

    slotobob Dormant account

    Occupation:
    student
    Location:
    germany
    they wont let me basicaly he told me that its casinomeisters fault and that they wont remove the bonus and i have to play

    Reese: That is correct Michael, you do not qualify for the free play as you have claimed the initial first,, and the grand slam tournament is finished 2nd November 2009. The site you have entered is an affiliates site and we hold no responsibility for any information that presents itself on the site,,, If the affiliate do not update his site accordingly, he holds responsible,,

    Reese: That is stated in the Terms & Conditions, once you have purchased with in the casino regardless from any promotion, wagering requirements need to be met in order to clear the bonus balance and be able to withdraw any cash,,

    i asked to remove the bonus and give me a deposit x 1 or x 2 wr but no chance
     
  6. Jan 11, 2010
  7. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

  8. Jan 11, 2010
  9. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Last edited: Jan 11, 2010
  10. Jan 11, 2010
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Actually, I'm checking into this personally since this is/was a special promo listed here. I wasn't aware of an end date. I'll let you know.
     

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