Golden Palace Casino

Great. I, too have emailed GP asking about this and what they have to say. It will be interesting to see if they give the business courtesy of a response.
 
I bet you're right though, it sounds like a scumbag affiliate planted that to ensure he'd get the credit for you signing up.
 
I've got a ton of playtechs installed on my machine, but never downloaded GP, and I've not had any of these issues sorrelltop. It sounds like its more than likely GP specific.
 
Every playtech

I continue my text here, i start this playtech spyware-case from Hodgepodge, then i post information/help/etc to WOL
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(post #17), and finally something new to here.
Yeasterday i download Kiwi Casino from "Reputable Casinos" section. Install it, and run my Ad-Aware (latest updates, latest database), and Ad-Aware found 3 x "golden palace" xxxxware from my computer. I use Ad-aware and Spybot - Search & Destroy a lot, and my computer was clean before that. So i remove these xxxxwares, and i think this is that new variant. Because after cleaning, Kiwi Casino do same thing like any playtech nowdays (after cleaning these xxxxwares): It's starting to download updates. So i write nice letter to Kiwi Casino, and ask about my privacy etc. I hope they answer. And again, if this "golden palace" xxxxware is harmless, why they (Playtech) don't tell that? Why they don't contact for example Ad-Aware, SB-S&D or tell somewhere what this xxxxware collect or doing?
(xxxxware = spyware, malware, thiefware or something)

And Hi Casinomeister and Vortran007 ;), i finally open my mouth here, after 2 years reading your site. Thanks
:thumbsup:
 
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From Casinomeister News a few weeks back:

GOLDEN PALACE TWILIGHT ZONE

This goes beyond guerrilla marketing...

Golden Palace Casino marketers have achieved some notoriety for their guerrilla marketing tactics involving strippers 'n streakers at international sporting events, but if recent reports are true, their alleged technical marketing practices are going too far.

One player thought he had entered the Twilight Zone after he downloaded and installed the GP software and messed around in Freeplay mode, then changed his mind and decided to uninstall the program from his computer....

But let him tell his own story:

"When I initiated the uninstall the screen popped up and said '...if you would like to uninstall Golden Palace click continue otherwise click cancel.' However the only button available to click was cancel so I went into my c:/ folder and manually got rid of it.

"About an hour later I heard the GP lobby music playing from my computer, came up and saw Golden Palace had reinstalled itself and was running. Now when I shut my computer down the software somehow made it so that Golden Palace would run on startup and ask me if I wanted to make a deposit.

"My homepage on my IE mysteriously got set to the Golden Palace website and would go straight there everytime I started IE.

"So I removed it again, it has not reinstalled yet but every second day I get a popup on my computer screen that says "It has been detected that Golden Palace has been removed from your computer. Would you like to download and install Golden Palace? Yes / No"

As we went to press various solutions aimed at making GP disappear permanently were being attempted by the player, but results were not to hand although it is known that Spybot and AdAware were being tried.

If this is a deliberate marketing ploy on the part of Golden Palace, or for that matter its software provider Playtech then it is not only an unsolicited invasion of privacy, but is in very poor taste to boot.

We twice asked Golden Palace to comment on this story but, as at going to press no response had been received.
 
After reading this latest post, and since I already have Kiwi on my machine, I decided to run spybot again and see if it found anything like was mentioned. It didn't. I've played at kiwi as recently as last week, so everything is up to date on the s/w side as is spybot. I'm not sure why you're seeing something on your machine now.
 
Same result:
Spybot S&D = 0
But:
Ad-Aware 2-3
(update both)
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latest version .And after Ad-Aware installation, go to settings and select all (Scan within arhives to Scan my hosts file, Skip-things can not changes)
Then "Click here to select drivers + folders" (middle), and select drives and folders that you use (C, D,...). Always "Proceed". And Before scanning, select: "Use custom scanning options". And scan. If nothing found, gongrats.
Remember repeat scanning after few reboot.
 
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Sodax77 said:
.... So i write nice letter to Kiwi Casino, and ask about my privacy etc. I hope they answer....

Yep. No answer after 3 days (14th april). Only auto-replies, that they answer soon (i sent again same message). I think this is NOT good customer service. And yes, i know that sometimes e-mail go to spam-folder, and i use that "trusted list" in hotmail, and i get answer from EVERY casino, EVERYTIME in 10 min to 2 days. But from Kiwi, i only get "automatic"-letters. :confused:

I don't have any problem with other Casinomeisters Reputable Casinos, EVER.
But maybe they don't like (in Kiwi Casino) my question about my privacy vs. this weird "golden palace"-xxxxware.
:(

Note/Edit: I already uninstall Kiwi Casino, and if i am wrong about this xxxxware, they can answer me, and correct my misunderstanding. But like i say, and read (wol, here, some ezboards, etc, etc, etc [use google with: golden palace spyware or golden palace malware]), every Playtech keep this xxxxware. They can answer, that they don't know or whatever?!
 
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I downloaded, installed, and ran spybot-S&D (v1.2) and ad-aware (v6.181).

Spy-bot found some registry entries, but none that looked specifically related to my casinos, though it's hard to tell whether a random string of letters and numbers is related to anything.

I ran Ad-aware afterwards. It found several tracking cookies of the form name@banner.<foo>[1].txt, where name is my name and <foo> is variously clubdicecasino, goldenpalace, kiwicasino, pacificpoker, casinopays, luckynuggetpoker, and luckynugget.

Ad-aware also found three files of category Misc, all named replacer.exe. One was in \casino\city club casino, one was in my carnival casino directory, and one was in my usa casino directory. All are listed as coming from Vendor Golden Palace Casino. They were all "possibly installed by JRaun." I'd like to have a word with this individual, if he or she has in fact been installing software on my machine. I prefer to take care of that myself :)

Both Kiwi and City Club are installed in \casino. All other casinos are installed in a different directory.

I do have USA, City Club, Kiwi, Pacific Poker, and Lucky Nugget installed. I have never downloaded or installed Golden Palace

All items found have been quarantined and removed. Now all that remains to be seen is whether removing them will cause me to cease to exist.

If that happens, well, it's been real, folks. ;)
 
case said:
I downloaded, installed, and ran spybot-S&D (v1.2) and ad-aware (v6.181).

Spy-bot found some registry entries, but none that looked specifically related to my casinos, though it's hard to tell whether a random string of letters and numbers is related to anything.

I ran Ad-aware afterwards. It found several tracking cookies of the form name@banner.<foo>[1].txt, where name is my name and <foo> is variously clubdicecasino, goldenpalace, kiwicasino, pacificpoker, casinopays, luckynuggetpoker, and luckynugget.

Ad-aware also found three files of category Misc, all named replacer.exe. One was in \casino\city club casino, one was in my carnival casino directory, and one was in my usa casino directory. All are listed as coming from Vendor Golden Palace Casino. They were all "possibly installed by JRaun." I'd like to have a word with this individual, if he or she has in fact been installing software on my machine. I prefer to take care of that myself :)

Both Kiwi and City Club are installed in \casino. All other casinos are installed in a different directory.

I do have USA, City Club, Kiwi, Pacific Poker, and Lucky Nugget installed. I have never downloaded or installed Golden Palace

All items found have been quarantined and removed. Now all that remains to be seen is whether removing them will cause me to cease to exist.

If that happens, well, it's been real, folks. ;)

I just finished running Ad Aware.
Now I REALLY don't know much about this at all.
I do know that it found 73 files that I was told to delete. So, naturally, I did.
I also have McAfee.
McAfee found 2 infected files and many potentially infectious files. I have about 42 thousand files. I ran McAfee THREE times and each time when it got close to finishing the scan, my compuer would reboot by itself. So, the files were never deleted.

The question I have is ...is there a difference between AdAware and McAfee?
Do they serve the same purpose or are they serve two entirely diffenent purposes?


Also, tomorrow I'm phoning McAfee to find out why I can't complete a scan and how do I get rid of the virus that was found.
 
Viruses are programs that replicate themselves. They frequently have negative side effects (ranging from the relatively minor to the disastrous). They typically attach themselves to other programs and attempt to email themselves to other people (thus the self-replication).

McAfee checks your files and processes for viruses.

Ad-aware searches your computer for files and/or programs that attempt to track your web-surfing activities. For example, the program or file might cause pop-up ads to appear when you surf a particular site, or it might simply allow the site to record more information about you than you might like.

These descriptions are not quite complete, but should serve to give you the basic idea.

YMMV. Hot filling may be hot. Do not stop chainsaw blade with hands. Allow contents to cool before applying to groin area. Other disclaimers may also apply.
 
case said:
Viruses are programs that replicate themselves. They frequently have negative side effects (ranging from the relatively minor to the disastrous). They typically attach themselves to other programs and attempt to email themselves to other people (thus the self-replication).

McAfee checks your files and processes for viruses.

Ad-aware searches your computer for files and/or programs that attempt to track your web-surfing activities. For example, the program or file might cause pop-up ads to appear when you surf a particular site, or it might simply allow the site to record more information about you than you might like.

These descriptions are not quite complete, but should serve to give you the basic idea.

YMMV. Hot filling may be hot. Do not stop chainsaw blade with hands. Allow contents to cool before applying to groin area. Other disclaimers may also apply.

Thank You... :notworthy
I'm going to phone McAfee this morning.
 
jetset said:
From Casinomeister News a few weeks back:

GOLDEN PALACE TWILIGHT ZONE

This goes beyond guerrilla marketing...

Golden Palace Casino marketers have achieved some notoriety for their guerrilla marketing tactics involving strippers 'n streakers at international sporting events, but if recent reports are true, their alleged technical marketing practices are going too far.

One player thought he had entered the Twilight Zone after he downloaded and installed the GP software and messed around in Freeplay mode, then changed his mind and decided to uninstall the program from his computer....

But let him tell his own story:

"When I initiated the uninstall the screen popped up and said '...if you would like to uninstall Golden Palace click continue otherwise click cancel.' However the only button available to click was cancel so I went into my c:/ folder and manually got rid of it.

"About an hour later I heard the GP lobby music playing from my computer, came up and saw Golden Palace had reinstalled itself and was running. Now when I shut my computer down the software somehow made it so that Golden Palace would run on startup and ask me if I wanted to make a deposit.

"My homepage on my IE mysteriously got set to the Golden Palace website and would go straight there everytime I started IE.

"So I removed it again, it has not reinstalled yet but every second day I get a popup on my computer screen that says "It has been detected that Golden Palace has been removed from your computer. Would you like to download and install Golden Palace? Yes / No"

As we went to press various solutions aimed at making GP disappear permanently were being attempted by the player, but results were not to hand although it is known that Spybot and AdAware were being tried.

If this is a deliberate marketing ploy on the part of Golden Palace, or for that matter its software provider Playtech then it is not only an unsolicited invasion of privacy, but is in very poor taste to boot.

We twice asked Golden Palace to comment on this story but, as at going to press no response had been received.

This item was regarding my experience with Golden Palace. I did run SpyBot and Spyware blaster and removed everything as well as immunized my system. I see differing stories of some people having this strange software on their computers from Golden Palace and some say they install GP, run the Spy software and find nothing. I can only think of two reasons why this might be 1. an affiliate link is responsible (I must add that the strange occurence I had was from a direct download link from Goldenpalace.com, not an affiliate) 2. GP does this randomly, and not on every download
In either case I find it very disturbing as I do lots of web banking and transactions on my computer. If they can put this kind of thing on my computer, I wonder what they can be viewing.
 
Black21Jack said:
...I see differing stories of some people having this strange software on their computers from Golden Palace and some say they install GP, run the Spy software and find nothing....

I found this xxxxware with Ad-aware (and i use settings, what i explain in post #33). Spybot S&D found nothing. (and i use also Spybot S&D immune, Spyware Blaster)

never have GP

sorry that "xxxxware", no good information, what is it.
 
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I believe what happens is that the company that created and updates spybot has these spyware definitions that are not unlike antivirus definitions. They look for a predefined string of code to match up the file to its list of definitions. For some reason, they designated some of the playtech files (like replacer.exe) as spyware, even though every playtech casino will have these same files in them, and since they found them in a Golden Palace install, they labelled them as being from Golden Palace. Since some of these files are part of the core casino software, they are identical across any install of playtech, but they are always detected as Golden Palace. Since I have a number of playtech casinos installed on my pc, it found dozens of these files and tagged them all as golden palace, which is not and has never been installed. Its not necessarily GP doing something nefarious, just a poor definition by the spybot people.
 
jpm said:
... For some reason, they designated some of the playtech files (like replacer.exe) as spyware, even though every playtech casino will have these same files in them, and since they found them in a Golden Palace install, they labelled them as being from Golden Palace. Since some of these files are part of the core casino software, they are identical across any install of playtech, but they are always detected as Golden Palace....

I agree...

And this is (part of )my wol-post, e-mail from Golden Palace Casino:
----------
Date:

4/7/2004 5:58:58 PM Eastern Daylight Time
From:

pitboss <pitboss@goldenpalace.com>
To: xxx
Hello,

When you sign-up with different websites and download various programs from
the Internet, it is possible you may also be downloading other programs or
applications at the same time as part of their installation bundle.

Our company is affiliated with many different websites and it is possible
you may have received our software in one of their bundles. All of our
affiliates require their customers to agree to their Terms and Conditions
before downloading any of their products and any software included with
their products.

If you download software from the Internet, we highly recommend that you
fully read all Terms and Conditions and/or licensing agreements before
installing anything.

Removing our software from your computer is a simple process. However, you
can only do so after it has been completely downloaded to your computer.
The full download is just over 60 megabytes.

Removing the Software

There are three ways of removing the software, try each one in order. If
the first doesnt work, try the second; if the second is not successful,
try the third.

1. Click the following link for instruction on how to remove the software:
Link Removed ( Old/Invalid)

2. Go to
You do not have permission to view link Log in or register now.
and click the uninstall download at the bottom.

3. In some cases, you may also have to remove the software from your
computer index directory. This is easy if you follow these steps:

1. Double click the 'My Computer'icon on your desktop to open it.

2. Double click the 'Local Disk (C)' icon to open it.

3. Find the folder named 'Casino' then right-click ONCE on it-this will
open a drop-down menu.

4. Hold down the SHIFT Key and click DELETE in the drop-down menu
simultaneously.

5. Be sure to wait for the final Delete message - you must click YES, then
the software will be deleted from your index directory.

Keep in mind that our software is not spy-ware, and removing our software
will not remove any spy-ware that may have been installed on your
computer. We recommend that you download an application called
"Spybot-S&D" from
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and run it periodically to remove
annoying spy-ware from your computer.

Should you need contact us for further assistance with the removal of the
software,
don't hesitate to contact us: Old / Expired Link

Regards,
GoldenPalace.com
-------------------------

This
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is weird (from Golden Palace answer, go bottom that site).
I know something about registry, but not sure that PTECH-key, usually there is only key with casino name (in Playtech casino), but you find both, Casino key and PTECH-key. (screenshot from last month) :
Outdated URL (Invalid) (finnish)

I think it is update, but i don't understand why they don't contact to Ad-aware or Spybot. And why Playtech Casinos works fine after cleaning?

So why they use these xxxxwares, if casino works with, or without these xxxwares just fine?

Weird update
 
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If they are having you use a 3rd party website like this to uninstall their software, then that tells me they are including some type of malware in the package. Otherwise, simply using the uninstall link in the folder it creates when you install it would take care of it. Or you could use Add/Remove Programs from the control panel to remove it if it were a 'clean' install. Having you go to different websites that need to modify your registry is a HUGE red flag for spy/malware. This is how things like Gator and other crappy spyware require you to uninstall their garbage. Yet another good reason to stay away from Golden Palace IMHO!

To answer your other question, why does the casino still work when you clean out these files? When you first run the software, you'll see it says something like 'checking for most recent version of files' or similar. It will figure out that its missing the files you've quarantined and will download and replace them for you.
 
Avoiding misunderstanding. I don't have problem with this thing, i use my backup-registry-program, what tracking every move, what software make when you install some program. And i have lots of experience of that. And never follow Golden Palace introduction. So this is like "information" to others (and reply). I know these Kazaa cydoor-spywares, gator-spywares, etc...
And i know how to avoid these spywares. Just info :)
 

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