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Hi guys,

Something must have gone terribly wrong with this free spins program! It seems that the free spins winnings immediately disappeared after the 5 spins completed. We stopped the campaign and cancelled the free spins as soon as we got word of this. Luckily, it doesnt seems as too many users made it in to play before we stopped it. We will look into this and set up some new spins asap in another slot for everyone while we figure out what went wrong and until we get a list from the provider so we credit back missing winnings to the affected accounts.

For users here, please pm me with your username and the amount you had disappear and I'll dig in and check your accounts manually and credit back the winnings right away.

Sorry for this hassle! We recently started testing PlaynGO free spins on NextCasino and we didnt have any issues but then again, we didnt test free spins in every single game of this provider. Must be something wrong with the integration for the particular game "Jewel Box".

/Eric

Ditto :(

Nearly £20 here which is amazing lol!

Emailed too and I'm guessing we probably not alone on this one :p - Glad I took a ss of the biggest part of the win lol, just in case. Guess DOA will have to wait for me!
 
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Yes i got that to yesterday on casino luck but didnt bother to ask either as i didnt win alot lol


Cheers, same here, won about 4.00AUD as the slots are in EURO and the amount getting converted back and forth as you open and close the slot. CS says send an email to [email protected]

Also happened yesterday at CasinoLuck, although i had only 0.15$ from the 5FS so i did not bother to ask for it.
 
Hi guys,

Something must have gone terribly wrong with this free spins program! It seems that the free spins winnings immediately disappeared after the 5 spins completed. We stopped the campaign and cancelled the free spins as soon as we got word of this. Luckily, it doesnt seems as too many users made it in to play before we stopped it. We will look into this and set up some new spins asap in another slot for everyone while we figure out what went wrong and until we get a list from the provider so we credit back missing winnings to the affected accounts.

For users here, please pm me with your username and the amount you had disappear and I'll dig in and check your accounts manually and credit back the winnings right away.

Sorry for this hassle! We recently started testing PlaynGO free spins on NextCasino and we didnt have any issues but then again, we didnt test free spins in every single game of this provider. Must be something wrong with the integration for the particular game "Jewel Box".

/Eric

The same with nextcasino in Jewel, money gone after the free spins.
 
are these free spins on jewel for everyone as i never got any on casinoluck or next

I think those spins are for all active customers (think you have to have deposited in the last three months, but not sure) but maybe they run FS promo's on different days for separate Geo Locations..loads of Casino's i know of do that.

If however you never got any, and are active, then you should budge support, or Eric, it;s always possible somehow you're not registered to the system. It's rare but it does happen, and i am sure as soon as you contact either option, it will get sorted:)
 
Apologies for delay, actually left the house for a good while today :eek:

Big public 'Thank You' to Eric for excellent CS and crediting of my balance :thumbsup:

This is fantastic and now you know why I recommend NC/CL to newbie etc, GOOD stuff!

Haven't played mine yet and not massively concerned but wanted to second this. Next and Casinoluck don't get anything like the recognition they should.

Superb casinos, great support team and rep.
 
Yeah Next Casino used to be my fav place as well until they took away the Netent games from Canadians :mad: Eric is a Class "A" gentleman and their CS agents are superb.

Betat was also one of my favorite places to play at but have not seen any promotions lately. Just waiting for them to come up with a good promo again.
 
Yeah Next Casino used to be my fav place as well until they took away the Netent games from Canadians :mad: Eric is a Class "A" gentleman and their CS agents are superb.

Same. No NetEnt, no dolla from me
 
Email from Next :thumbsup:

Hi Harald,

Your free spins can be found in Starburst

Earlier today we sent an email saying that you had 5 free spins in “Jewel Box”. Due to a technical error we had to cancel that campaign. We have instead awarded you with 10 free spins in Starburst.

We apologize for the inconvenience caused and wish you a great day!
 
Cheers Eric for the speedy reaction. :thumbsup:

Now we can all have our go at DOA @ 0.09 ....... wonder who will get the WL or 5 x scatter :D :cheerleader: :yahoo:

Well it wasn't me lol.

Playing nice on Thunderstruck till the lag and disconnections kicked in and it was like I was playing a different session when I restarted :(

Went to DOA with last £15 @0.09 and managed a whopping 2 bonuses both a few pence either side of a quid!

Look forward to my 'freebies' tomorrow :rolleyes: :p
 
Well it wasn't me lol.

Playing nice on Thunderstruck till the lag and disconnections kicked in and it was like I was playing a different session when I restarted :(

Went to DOA with last £15 @0.09 and managed a whopping 2 bonuses both a few pence either side of a quid!

Look forward to my 'freebies' tomorrow :rolleyes: :p

Me neither mate, had 2 bonus rounds with my 4$, only 2 Wilds in each round. :o

I had 1 disconnection and the occasional laggy spin.
 
Cheers Spintee

I didn't actually get the mail, missues read it out to me and I was like, you sure sounds too good to be true lol.
Worked out tho if we leave it until tomorrow for our £20 will get 50%, The Thursday Triple and Wild Chase FS on top so not too bad!

Edit: Not got Neteller but no good anyway mate. Live chat (wont call it live help!) said strictly no bonus will e-wallet has to be bank or pre-pay voucher, crazy!

Would that be the same as bet spins? If so there is another twist, They have actually uped the anti and min £25 depo :eek2: yes it works out you get £7.50 worth of useless spins (most of time) wager free but over 3 days, Could possibly save two days worth up as last 48hrs and a messy 40% bonus, Works out less than 100% yes half of that is wager free spins but again its waiting why the spins are being dragged out,

Happy Spinning All

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32 red

£20 No Deposit Bonus at 32Red Casino
2016-04-14, Software - MicroGaming, Electracade, GamesOS, Spin3,
Bonus code:No code required
Bonus type:No Deposit Bonus for New players and account holders
Games allowed:Slots,

Check accounts going to check mine right away! As I did make a couple of deposits this year when I re-opened my account. :thumbsup:
 
I will be very impressed if I get that as I deposit regularly there (AYK)

Also feel I deserve it tho, loyal as a puppy and last few sessions have been the evil from hell.

Not had a Red Letter Day in months either, do they still do them lol???

Edit: Wishful thinking :rolleyes:

Screenshot 2016-04-14 19.43.44.webp
 
I will be very impressed if I get that as I deposit regularly there (AYK)

Also feel I deserve it tho, loyal as a puppy and last few sessions have been the evil from hell.

Not had a Red Letter Day in months either, do they still do them lol???

Edit: Wishful thinking :rolleyes:

I got the same, pretty rubbish the lowest I got in the past was 50% but they are usually 100% for me, 10% pfffttt :eek:
 
I got the same, pretty rubbish the lowest I got in the past was 50% but they are usually 100% for me, 10% pfffttt :eek:

I was replying to Dave's post above mine about the possible free £20 lol

Yeah 10% is pretty pointless but they can't offer 100% and 50% every day. It is usually 100% Tomorrow for regular depositors tho :D
 
I will be very impressed if I get that as I deposit regularly there (AYK)

Also feel I deserve it tho, loyal as a puppy and last few sessions have been the evil from hell.

Not had a Red Letter Day in months either, do they still do them lol???

Edit: Wishful thinking :rolleyes:

View attachment 66122

I saw on a reliable source. Rare they are wrong to be honest. Did you check to see if it's no in loyalty points?
 
I saw on a reliable source. Rare they are wrong to be honest. Did you check to see if it's no in loyalty points?

Wasn't knocking you matey, just said I'd be surprised they'd give me the £20 when I'm already firmly in their pocket if you know what I mean lol ;)

Didn't think of checking LP's, having a look now :thumbsup:

Edit: No Dave, only 382 in there, can't even think of asking for a cheeky top up that low either :p
 
Wasn't knocking you matey, just said I'd be surprised they'd give me the £20 when I'm already firmly in their pocket if you know what I mean lol ;)

Didn't think of checking LP's, having a look now :thumbsup:

Edit: No Dave, only 382 in there, can't even think of asking for a cheeky top up that low either :p

I have been trying to check but that bloody useless download program is doing my head in !!!!! always crashing FFS :mad:


PS update but got it checked now. Very disappointing nothing at all nothing in balance and nothing in rubies loyalty.

And have made many deposits and 1000s down this year :mad::(
 
Has it mentioned, 10 free of the best at drueckglueck on ninja master,

In all honesty it was more trouble than worth, Down load had messed up, kept updating over and over and not load, Had to re download due to instant play was like no go, just about load up game let alone play it, Try loging in mobile due to a new and improved :what: kept saying already logged in or what ever but had no way to log out on instant play lol,

Finally got the download working after a good while, and all seemed ok but slow, for some reason i had around £3.50 in there unsure if I left it there from b4 as could not be botherd with it or some sort of cash back, won £2 from spins and got balance up to £15 than went as always in quick time, All wager free
 
Are you sure about wager free? I had these 10 free spins too and I am sure I read wagering is 60x from those spins?

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Screenshot 2016-04-14 22.26.55.webp
 
£5 on the Rhino Dave, there's optimistic and then there's just plain daft :p

PS: wanna tell me tomorrows Footy results and Lotto Numbers if your feeling THAT lucky :eek::eek:

GL if having a punt later mate :thumbsup:

One it's free though and two didn't someone here win something like 140€ on rhino with 10€ free(25spins) on casumo and wasn't his name Jon Mincher? You only need one good feature or big base hit to get going ;)

Cheers might try some poker have £8 on my betfred acc.
 
One it's free though and two didn't someone here win something like 140€ on rhino with 10€ free(25spins) on casumo and wasn't his name Jon Mincher? You only need one good feature or big base hit to get going ;)

Cheers might try some poker have £8 on my betfred acc.

Just for your info dave and others. Do remember that these Vera&John "€/£5 or other amount Spin Credits" That with them is anything you win with the first €/£5 is what decided your wager requirements as winnings from first €/£5 in bets is the bonus amount. So you might wanna start off bit easy with a low variance slot to get some okay'ish credits out of it and you might only have a 200-300 wagering to do. Then hit Rhino :thumbsup:;)
 
£2 ND* and a 50% match @ Leo

*To be used on 'Silver Lion'

1xWR and you can use whats left (if anything) on any game

Thanks for tip mate. Nothing for me as usual I never get anything from them anymore not sure why. Not done deposits lately as even when I do and no withdrawals they dont give me these freebies :(

BUT just good info and tip for everyone if not already discussed. I just noticed when i logged in. That Leo Vegas now separates cash and bonus balance which is brilliant!!! So any deposit offers or free spins winnings etc with cash in your account will be effected as you can now withdraw cash balance any time. And only if you cash goes to zero it will dip into bonus. :thumbsup:
 
10 spins at comeon on Starburst. Received sms. Might only be UK players :thumbsup:

PS won a very nice £2.19 not bad at all that's over 200% RTP !!!!!:D
 
Just for your info dave and others. Do remember that these Vera&John "€/£5 or other amount Spin Credits" That with them is anything you win with the first €/£5 is what decided your wager requirements as winnings from first €/£5 in bets is the bonus amount. So you might wanna start off bit easy with a low variance slot to get some okay'ish credits out of it and you might only have a 200-300 wagering to do. Then hit Rhino :thumbsup:;)

The conversation begun with me saying kronos or amazon queen or if you want to "go for it" hit rhino...tongue in cheek comment ;) :D
 
20 spins on Drive no deposit required at BGO. Should get a popup when you log into your account ;) :thumbsup:

I got pop up for 10 free spins but didn't say the slot I checked Drive and Loyalty Store no luck.

Tried Starburst, Pyramid, Twin Spin and its clone + Dazzle Me.

I know I have to talk to live chat but that would me I have to talk to live chat. :yahoo:
 
I got pop up for 10 free spins but didn't say the slot I checked Drive and Loyalty Store no luck.

Tried Starburst, Pyramid, Twin Spin and its clone + Dazzle Me.

I know I have to talk to live chat but that would me I have to talk to live chat. :yahoo:

I would try Aloha and guns roses as well :) and give Mr Cashback a try.

Also you might wanna go into your account and check where bonuses show as it should state the slot there. Or finally try where you loyalty overview is :thumbsup:

And the final finally :) try check again as could be you were given 10 golden chips not free spins which then means you have to play the standard roulette game in "vegas section"
 
I would try Aloha and guns roses as well :) and give Mr Cashback a try.

Also you might wanna go into your account and check where bonuses show as it should state the slot there. Or finally try where you loyalty overview is :thumbsup:

And the final finally :) try check again as could be you were given 10 golden chips not free spins which then means you have to play the standard roulette game in "vegas section"

Thanks I tried Mr Cashback and they were there.
 
Nothing at BGO for me BUT if you make the odd deposit there (as little as once per month) and have not withdrawn for say 2-3 deposits, support are pretty good at giving you a little something.

Rare I go 'scrounging' lol but sent a tongue in cheek e-mail the other day, expecting 'Who are you' response and got a free £20!!!
 
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