- Joined
- Jul 19, 2005
- Location
- North America
Exactly. Like the saying goes, "Don't make promises you can't keep." Doing so really trashes your reputation. Making contradictory statements doesn't help either....Simmo! said:I think you're entirely missing the point as to why we are upset here: The *whole reason* we feel this way is that we sent you players on the understanding you would do (A) and now you've turned around and done (B).
Thats 100% misleading, and if its not a breach of agreement, then what is?
On June 7, "FA Operations" posted this on CAP:
On July 20, "fortune" posted this here on CM:Since this is a change out of necessity we need to look at the economic realities of each scenario. It would be great to apply this only to new players moving forward but that would not address the bulk of the profitability issues we are having. Since most earnings are paid on existing players this is where the change needs to occur. A change to new players only would just not be enough to make this a sustainable business.
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We are hurting at Fortune Affiliates but unfortunately it is not only from last month. This has been hurting us for many months already and is not dependant on client performance but rather a formula that leaves us with almost nothing at the end. If this was a 1 month case we would not have changed the formula yet, but the reality is we changed the formula to create a sustainable business.
So then, if there aren't any money problems, why doesn't Fortune Lounge help Fortune Affiliates out during their time of need? Why do the affiliates have to pay for your money problems? Furthermore, is it absolutely necessary to make the changes retroactive? Why can't you simply have the new terms take effect after a certain date?Fortune Lounge and Fortune Affiliates are 2 separate companies.
Neither of us are in serious financial trouble.
The fact is, many affiliates sent depositing players your way because of the old terms and conditions. We fully expect the old T&Cs to apply to all of the players that were sent in the past. If you want to modify the agreement to affect future referrals, fine... affiliates can decide at that point whether or not to continue sending traffic your way. But for you to apply the new terms to the players that were referred in the past... that isn't right. It's like a "bait and switch."
If you can make retroactive changes like this, and claim that it's necessary to remain profitable, what is stopping every other program out there from doing the same thing? For most of us, it is impossible to know whether or not a program is having real financial difficulties, or if they're just snowballing us to inflate profits. We learn to trust you and believe what you say when you keep your promises. Now, by retroactively changing the terms, you have shattered that trust.
I'm sorry, but if these changes remain retroactive, I simply can't promote your casinos anymore. I do care about the players I send to your casinos. You made retroactive changes once -- it's entirely possible that you may one day decide to change the player requirements retroactively as well. Then my site visitors lose trust in me, because I sent them to a place that screwed them over. Do you see my point?
I remain optimistic that a solution can be found here. I really do like the FL properties, but I (along with many other affiliates) will not quietly accept the changes you've made.
I ask that you please reconsider the changes and apply them to players sent after a specific date (e.g. August 1).
Thanks for listening.
Dave