ATTN: Casino Rep Feedback on bonuses and promos? - reps shall read

[LadyJelena]

Hello everybody

This is something I wanted to ask for a while and kept forgetting, but as a person who speaks with casino reps and their managers, I'm often asked what kind of promotion or bonus Casinomeister people prefer.

Now, I know there can't be a unique answer of course, but I'd really like to use your suggestions, wishes and ideas next time I speak about exclusive promos. This should work in the way of win-win-win scenario = I know much better what to propose them, they know easier what to propose to their marketing and affiliate teams and bosses and you get more promos in accordance to your taste

So, shout!

btw. It doesn't mean I'm gonna stop posting current casino promos around, it's just that there might be more likable ones

btw. 2 - If you see a promotion posted by me and you don't like it, sometimes you can shortly write down why it sucks.

Feedback is always always welcome

 

[Tirilej]

Once upon a time Casinomeister wasn't about bonuses. Complained about bonuses and the advice was to not take them. It wasn't allowed to post about free chips because this wasn't suppose to be ''that kind of'' site. Times change

I suppose you're talking about exclusives to get people to sign up from here. My view on that is that I don't care at all what kinds of exclusive it is.

I want a casino with fair and clear rules and with a rep who knows what he's doing, and who really care. If they stay and like this place and its members we rather want them to post special promotions that are just for us. That makes us feel like we're doing a good job with feedback also, and I don't mean the complaining ones now
The thing with those promotions is that they are suppose to come from the casinos themselves, and not through you.

But exclusives as you mean I guess all that is about free spins on a lousy 10c game like Starburst sucks. New gamblers don't know they can't win on such game but we do and they can't fool us

 

[LadyJelena]

The thing with those promotions is that they are suppose to come from the casinos themselves, and not through you.

But exclusives as you mean I guess all that is about free spins on a lousy 10c game like Starburst sucks. New gamblers don't know they can't win on such game but we do and they can't fool us

I was actually primarily referring to the competitions, tournaments and similar promos posted by reps in Exclusive Accredited Casino Promotions
Since I noticed CM people like to have it

I agree that an active representatives shall already know what kind of these promos can be considered a good and fair promo, but sometimes they ask in order to make it as interesting as possible for specific (Casinomeister) audience

 

[Jono777]

Deposit matches where the wagering is fair and not D+B

Example: Deposit £25, get a £20 bonus, wagering is 40x the bonus amount only.

Realistic, affordable, fair (for all)

Oh yeah and no hidden FU terms or an ever growing list of excluded games (you know who you are )

 

[LadyJelena]

Thanks @Jono777

 

[dionysus]

dep matches (100%) up to $100
ie deposit 100, get 100

 

[Jasminebed]

I like competitions with screenshot challenges, I find it adds some additional excitement to my play. Although it beat me up rather badly, the one for Afterlife was fun to participate in .... a variety of challenges, fair across all bet sizes, and not just highest multiplier wins on all of them.

Don't much care for "first one to post" kind of things, too many players in different time zones to be really fair.

Don't like highest win in $$$ kind of promos. It's okay to have a minimum bet size, but don't make it deepest pockets win.

 

[Harry_BKK]

Exclusive CM promotions should be just that, not the usual fare our email inboxes see by the dozens every day.

If a casino really wants to stand out with some special CM offers then it should be:

- 200% match bonus, up to any amount, max. 40xB wagering
- Free Spins on deposit with no wagering on the winnings. TOP3 scorers from the Free Spins get an extra ND Bonus.

Anything else, would end up in my recycle bin with all the other stuff.

Competitions are better ways to reward players for posting screenshots / collecting points or the like. Personally, I liked the Betat contests as the prize money was substantial.

 

[nikantw]

What the others said and a few more:

Tournaments, Battles, SnG Weekends, Screenshot contests, Achievments .....
And lots of other free fun staff we had so far, like "find the slot", quiz, "best xmas joke", .......

 

[sapit222]

100% bonus max 45x wagering. No max bonus win or other stupid rules.

Screenshot challenges with highest x win on a specific game (maybe BTG?).

 

[LadyJelena]

Thanks everybody, very appreciated!

 

[brianmon]

Personally, I liked the Betat contests as the prize money was substantial.

The problem with the Betat contests, was hardly anyone entered.
In the last one, there were only 3 of us entered for 4 possible prizes.
I felt quite guilty winning £500 cash and a £500 Amazon voucher

 

[miso]

The Golden Example

Exclusive Christmas Promotion with Videoslots!

 

[Tirilej]

What many casinos must realize is that even if many of us are active in here we are not made of money. We can't play everywhere, so when they have promotions where we have to pay to win something then not many can or will take part.
So if they don't know they have a lot of members from here then those kind of contests will probably be costly.

This is an example of a promotion that probably cost the casino a bit but it was one of the best that ever been posted in here. Royal Panda - Paying it forward
That guy also know exactly what we want and like so I advice you to take a look at them Jelena and maybe other reps too.

It's pointless for a casino to have a special cm promotion where they expect people to sign up. That's not rewarding for us, but them who are looking for customers.
We are here if they need us and I hope they are too if we need them.

 

[brianmon]

The casinos need to look at CM Exclusive promotions in the right way.
They're not for the casinos to make a bit of extra cash, by making silly offers of a few free spins or a bonus. which are then tied up to stupid wagering and game exclusions. So hardly any members actually get anything. But the casinos, get most of the deposits.


They're to give something back to the community, for all the feedback they get from us (positive and negative).

For the advice that some experienced members give in response to questions, saving a casino's CS from answering the query. Especially when CS aren't available, or take a long time to respond.

And quite often for the defence of their brands, when some 'chancer' starts derogatory threads, in the hope of scamming or blackmailing a casino, thinking that all CM members are always on the side of the player

Even something like posting a screenshot of a huge win, and mentioning the name if the casino it was won at. Is free advertising for them.

Because, as I've mentioned before. The casino reps need to keep in mind, the 1000's of non-members who read the forums

 

[brianmon]

Maybe, as a one-off, someone could do something special for the active and experienced members (minimum of 1000 posts or whatever).
Which wouldn't cost so much, since they're not including Joe Bloggs who signed up last week and has only made a couple of posts.

 

[Jono777]

Maybe, as a one-off, someone could do something special for the active and experienced members (minimum of 1000 posts or whatever).
Which wouldn't cost so much, since they're not including Joe Bloggs who signed up last week and has only made a couple of posts.

Totally agree and although not TOO often, maybe also not just a "one off"

The positives vibes of this (and other) forums far outweigh the negatives and are of great benefit to the casinos.

Here especially, the experienced and regular members contribute very professionally and have been a great asset to casinos as well as each other!

 

[colinsunderland]

What many casinos must realize is that even if many of us are active in here we are not made of money. We can't play everywhere, so when they have promotions where we have to pay to win something then not many can or will take part.
So if they don't know they have a lot of members from here then those kind of contests will probably be costly.

This is an example of a promotion that probably cost the casino a bit but it was one of the best that ever been posted in here. Royal Panda - Paying it forward
That guy also know exactly what we want and like so I advice you to take a look at them Jelena and maybe other reps too.

It's pointless for a casino to have a special cm promotion where they expect people to sign up. That's not rewarding for us, but them who are looking for customers.
We are here if they need us and I hope they are too if we need them.

We as in who? Thats not the type of promo I like.

TBH unless the casino is giving away free no deposit money they seem to be a waste of time. Look at recent ones where you literally had to make a deposit and guarantee to double your money towards the end, and people still didn't bother, despite the prizes being massive.

One thing I would say is, in my view, and I know others feel the same way, if prizes are given then they should only be allowed to be given to CM members, and not someone off forum if a player wins the same one twice (on stuff like fixed date holidays).

 

[LadyJelena]

Thanks ppl

Me and they know we need to check Exclusive Promotions section and it already was the main reference, but mostly in the way of getting a new idea, as we'd usually like to come to something original, fun, affordable and rewarding at the same time

 

[ev4me]

Deposit match bonuses of 100% or 200% where there is no max cashout rule would be my preference.

 

[ternur]

I seem to have missed this thread earlier.

I personally prefer promos where everyone has an equal chance of winning something. I don't mind if it's deposit based or not, as long as it doesn't have an option for the deep pockets to buy their way to winning the prize.

In terms of prizes, the promos where you can win something special are always welcomed. Rizk and Casino Euro recently ran awesome promos in the forum. 32Red's Slotmeister was another prime example.

While deposit bonuses and wager free spins are great, they are just really an extension to playtime. I do hope accredited casinos keep running promos here that offer members a chance to experience something special or have an element of friendly competition among members (screenshots of highest multipliers, achievements etc.). These kind of promos have a social aspect to them and I think most members here appreciate it.

I do agree that CM special promos should be geared towards genuine members and have some kind of exclusion clause to prevent people signing up just for the promo.

Maybe, as a one-off, someone could do something special for the active and experienced members (minimum of 1000 posts or whatever).

Just don't make the criteria about number of posts

 

[brianmon]

You'd have thought there'd have been more than 5 reps read this thread
But kudos to the one's who did bother to

 

[paul7388]

You'd have thought there'd have been more than 5 reps read this thread
But kudos to the one's who did bother to

True.

Tho to be fair from looking at title you would guess it was just another thread where people are talking about bonuses etc.

Nothing stands out to make it look like a thread Rep's should read.

Most of the Rep's that run the best competitions have not looked at this thread but at least some of them know what people like. Maybe a change in title would bring it to more Rep's attention.

 

[LadyJelena]

True.

Tho to be fair from looking at title you would guess it was just another thread where people are talking about bonuses etc.

Nothing stands out to make it look like a thread Rep's should read.

Most of the Rep's that run the best competitions have not looked at this thread but at least some of them know what people like. Maybe a change in title would bring it to more Rep's attention.

Sure, what title you suggest?

 

[The Viking]

i only play in 5-6 casinos thos days, all have same day cashouts
gone are the days with match bonuses its all about getting free spins for a deposit now
i dont even open thos mails anymore.
only think for me to even consider a new casino now would be #1 fast cashout #2 good support
so any promtions to lure me to sign has to include thos 2 parts
get me to sign up for free spins are a no go
perhaps good deposit offers then a regular match bonuses

 

[LadyJelena]

perhaps good deposit offers then a regular match bonuses

I'm all ears More details?

 

[SpinUk]

50% match once a week. Think everyone likes them

 

[The Viking]

jep what SpinUk said 50 to 100% offers once a week
of thos 5-6 i regular play at only Energy casino have a 50% every week.
i take it every time,
Trada sometimes
Betsafe used to,never now,
VS never
but there is casino i play at that dont offer fast casthout but i play there
because of the weekly offers they have its Fly casino
they have 75% to 150 few times a week.

 

[Reelsoffun]

One casino once gave me a £500 no deposit, no withdraw bonus, with 2x wagering max bet £2 and after the £1000 of wagering i was allowed to keep anything over the initial 500 with no cap. I liked that bonus even tho i never made anything lol got to play all evening on bigger bets for a chance to hit lucky. I had one other do that as well but was only £10 no withdraw, max bet £2 with 0 wagering, got it up to 32 low rolling so could have taken 22 but just played it all away playing for bigger a free night again was fine by me.

 

[SpinUk]

One casino once gave me a £500 no deposit, no withdraw bonus, with 2x wagering max bet £2 and after the £1000 of wagering i was allowed to keep anything over the initial 500 with no cap. I liked that bonus even tho i never made anything lol got to play all evening on bigger bets for a chance to hit lucky. I had one other do that as well but was only £10 no withdraw, max bet £2 with 0 wagering, got it up to 32 low rolling so could have taken 22 but just played it all away playing for bigger a free night again was fine by me.

Rizk VIP gave me £500 with 1x wagering at easter. Love you Frieda

 

[Arthur1003]

i only play in 5-6 casinos thos days, all have same day cashouts
gone are the days with match bonuses its all about getting free spins for a deposit now
i dont even open thos mails anymore.
only think for me to even consider a new casino now would be #1 fast cashout #2 good support
so any promtions to lure me to sign has to include thos 2 parts
get me to sign up for free spins are a no go
perhaps good deposit offers then a regular match bonuses

It looks like these two points really add up to casino's trust. Well, I naturally stick to the same pros when choosing one so the other day I stumbled across some swiss site Stakers and was OMG impressed - verification took them like 10 minutes, payout was approved in 7 minutes. It was a genuine shock actually. n their support's very friendly and lively, i mean, these days you get robotic copy+paste answers almost everywhere, but there it was a strong feeling of real-life conversation. great guys

 

[TheAverageGuy]

L&L nailed it for me when they did the L&L Goes Live With BTG promo.
straight up cash for the first 100x win generated deposits from me before, during and after the win.
Win-Win for L&L as well as I never bothered withdrawing, just explored the site more
(Though I'm surprised @L&L-Jan didn't end up on the soup line when he got carried away and ended up expanding it to 350 euro/branded site, sure did generate a lot of participation though)

It's nice when a prize actually feels like something you've won and not like a "free gift" offered by a time share company for a short pitch (and 4 hrs of high pressure sales It's rare to have a decent prize that doesn't have strings attached these days.

I remember winning 2nd on a leaderboard at Casino-Mate when Sugar Pop 2 Was released, being super excited for the $400 win (moved up the leaderboard after an epic 8-9 hr session of steadily increasing bets up to as high as $30-$50 at some points) Then when the prize arrived it came with 40-50x wagering. basically became free play for a bit, didn't come anywhere near clearing wagering.

The extra cash prizes over and above the standard site promo is a nice little perk to attach for site members, a nod to the mutual benefits of membership and active participation.


@Captain Rizk and @Team.Videoslots giving away trips to Malta certainly grabbed my attention.. you should tell all new sites that something along those lines is a requirement for accreditation ;-P

 

[L&L-Jan]

L&L nailed it for me when they did the L&L Goes Live With BTG promo.
straight up cash for the first 100x win generated deposits from me before, during and after the win.
Win-Win for L&L as well as I never bothered withdrawing, just explored the site more
(Though I'm surprised @L&L-Jan didn't end up on the soup line when he got carried away and ended up expanding it to 350 euro/branded site, sure did generate a lot of participation though)

Thanks buddy, appreciated and always welcome.
Now we want to double the prizes for CM members who will participate in our special tournament. So please drop the name of the slots we need to include for you.

Kr.

 

[NeverLucky]

50% match once a week. Think everyone likes them

Royal Panda does that in case you arent a member there!

 

[CC07]

It looks like these two points really add up to casino's trust. Well, I naturally stick to the same pros when choosing one so the other day I stumbled across some swiss site Stakers and was OMG impressed - verification took them like 10 minutes, payout was approved in 7 minutes. It was a genuine shock actually. n their support's very friendly and lively, i mean, these days you get robotic copy+paste answers almost everywhere, but there it was a strong feeling of real-life conversation. great guys

Do you by any chance work for Stakers...??? You seem to be their biggest fan!

 

[TheAverageGuy]

Do you by any chance work for Stakers...??? You seem to be their biggest fan!

tsk tsk..

Funny though, I would mirror the favourable impression of the site, very full of shiny.. were it not for the limited deposit options available to my account and the pending/wd time being stated as much longer than described above.. now guarantee me super fast cashouts, the promos they have on offer and my preferred deposit options.. I dunno... ever though of offering a trip to malta as a prize??

 

[TheAddict]

Do you by any chance work for Stakers...??? You seem to be their biggest fan!

After reading the freebies thread and then stumbling across this thread moments after, i couldn't help but suspiciously raise a brow myself.

 

[mariafbb]

oh well, stakers - they are true plain idiots. they refused to do my KYC to make a quite sizeable withdraw based on ...dont know
one of the worst casino experience I've ever had.

 

[Scott1baird]

Your casino rooms promo for 25 free spins has finished

 

[Arthur1003]

Do you by any chance work for Stakers...??? You seem to be their biggest fan!

I would defo go for it) I'm not sure about any other casino since I'm always losing there, like yesterday I tried 32red and lost my 200 in like 15 minutes. hate that

 

[Glassheart]

Do you by any chance work for Stakers...??? You seem to be their biggest fan!

Yes he does

 

[CC07]

Yes he does

Haha! I knew it! 9 posts over about 8 different threads all mentioning the Casino... not too subtle eh?

 

[Throwaway10825]

To the reps this is just a general question, but why does it seem like I get the best bonuses and offers when I don't play at some casinos for a month? They'll mail me a 125% or 150% bonus and I can play there regularly for another 5 months and not get anything like it.

 

[Scott1baird]

To the reps this is just a general question, but why does it seem like I get the best bonuses and offers when I don't play at some casinos for a month? They'll mail me a 125% or 150% bonus and I can play there regularly for another 5 months and not get anything like it.

Its to entice you in so you deposit. The ones your already depositing at don't need too.