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FAIR POKER what the problem ....???????

Discussion in 'Casinomeister's Poker Room' started by loul, Sep 16, 2004.

    Sep 16, 2004
  1. loul

    loul Dormant account

    > hello
    > i'm waiting a cashin since 5 days now and it's always in pending section
    > !!!!they want my id card and a utility bill....... ok but i send them 5
    > times my papers and each time i contact the live chat they said " we 're
    > nothing from you, can you resend your docs ? "
    > i send them since 2 days now my docs at This email is not visible to you. and at
    > This email is not visible to you. and always this reply "we're nothing from you "
    > i send them more than 6 emails and they received any of them ....
    > during their 50$ promo last week there's no problem to contact them at
    > this adress and now it's impossible .....
    > what's the problem FAIR POKER ???????????????? :lolup:
  2. Sep 16, 2004
  3. jpm

    jpm Dormant account

    Is this the playtech based poker room? If so then the problem is probably their mail server configuration. Previously, they had their mail server setup to filter out any emails with attachments that came from free internet services like hotmail and yahoo. So if you tried to send you documents (as I'd done before) from one of these free service addresses (like I did from yahoo), it never got thru and you never got an indication that it didn't. The resolution is to send it from a different address like your ISP or work address. Or you can open a free account at You must register/login in order to see the link. and send it from there. It looks & feels like yahoo, but doesn't get filtered by their servers.
  4. Sep 16, 2004
  5. loul

    loul Dormant account


    yes it's a playtech room ,thank you for this info . :thumbsup:
  6. Sep 16, 2004
  7. jpm

    jpm Dormant account

    No prob, please report back if that resolves the problem.
  8. Sep 17, 2004
  9. loul

    loul Dormant account

    i send them my email by myway.com and received an automatic reply ,it's better but always no news from them and my cashin is always in the pending section :cool: ,it's so loooonnnnnggggggg ....wait and see ...... :(
  10. Sep 17, 2004
  11. loul

    loul Dormant account

    i just received an email from them saying they got my id papers ,it's cool :thumbsup:
    thank you very much JPM :notworthy
  12. Sep 17, 2004
  13. jpm

    jpm Dormant account

    Great, glad to hear it loul! You shouldn't have a problem now, but it will probably be mid next week before you get your cashin processed. That's the typical playtech timeframe. Have a good one, and good luck at the tables! :thumbsup:
  14. Sep 27, 2004
  15. kfellmy

    kfellmy Dormant account

    i cashed out from here and had no problems. Got the moolah in a day. Nice place but hate it just the same. It has been whoored.

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