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ever lock out your quicktender account?

Discussion in 'America the Beautiful' started by EasyRhino, Apr 8, 2009.

    Apr 8, 2009
  1. EasyRhino

    EasyRhino Dormant account

    Occupation:
    Analyst
    Location:
    San Diego
    I get a message when I try to log into their site that I need to contact security. And the contact method seems to be email form, which doesn't seem overly fast.

    Anyone else seen this?

    (I may have tried to make purchases at two different casinos in very quick succession, which may have caused the probelm.)
     
  2. Apr 8, 2009
  3. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    I got the same messege from them. Yes, last month they did an update on my account and it took me a week to have it reopened. They requested my license, bank statement/utility bill with my address and name on it. No photos were accepted. It had to be an original scan.

    I guess they are checking accounts and updating them as the new year is started.

    .
     
  4. Apr 9, 2009
  5. EasyRhino

    EasyRhino Dormant account

    Occupation:
    Analyst
    Location:
    San Diego
    In my case I had actually made a purchase just 30 seconds before the lock, so it may have been something else.

    No response to my email yet, do they have a phone number or anything?
     
  6. Apr 9, 2009
  7. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    no phone # just a online help form

    Good Luck

    Cindy
     
  8. Apr 9, 2009
  9. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    They should be responding to you shortly as it is usually done within 8 hours normally, at least this has been my experience with them over the last several years..:cool:
     
  10. Apr 9, 2009
  11. EasyRhino

    EasyRhino Dormant account

    Occupation:
    Analyst
    Location:
    San Diego
    Here was their response:
    And the account works normally. Strange.

    Just a 2 day unplanned hiatus from any gambling, I guess. :)
     

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