ATTN: Casino Rep Does Videoslots give birthday bonuses?

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Well today it's my birthday. I got €50 from 32 Red eventhough I haven't deposited that much in the last 12 months. I got a fiver in several Caddell casinos but nothing yet from Videoslots which is a bummer since the vast majority of my deposits go there. Has anybody here gotten a birthday bonus from Videoslots?
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
Well today it's my birthday. I got €50 from 32 Red eventhough I haven't deposited that much in the last 12 months. I got a fiver in several Caddell casinos but nothing yet from Videoslots which is a bummer since the vast majority of my deposits go there. Has anybody here gotten a birthday bonus from Videoslots?
Happy Birthday Osulle! Have a great day and happy spinning! :p
 

bruinsdude

Senior Member
PABaccred
mm1
Joined
Nov 24, 2013
Location
Canada
They may not give birthday bonuses, but they do offer so much already compared to most casinos......even after some CS issues, the formula keeps this cat coming back for more and more. Mondays and Fridays have almost become tradition, and the ample amount of free spins and freerolls.....hard to ask for more.
 

greylady

A greyhound loves you more than you love yourself!
Joined
Jan 30, 2017
Location
Scotland
Happy Birthday osulle, have a wonderful day :)

As to your question, being in the dog house at VS I got nothing :p:D
 

goatwack

I’ll have the cleavage, I mean the special
CAG
Joined
Aug 29, 2012
Location
Londonia
It didn't mention anything in the 'Members' section about birthdays :eek:

And your profile is restricted too, how rude :eek::eek:

Anyway, Happy Birthday Osulle :cheers::laugh:
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Happy Birthday Osulle!

They gave me only 10 spins on book of dead :(
I had to go on live chat to get em though. Enjoy your Birthday! :cheers:
Hopefully they will initiate an automated service that rewards players on their birthday in the future. A couple of years ago chat gave me 10 fs on Starburst!
 

robby811

Hottie Tottie Meister
Joined
Dec 21, 2016
Location
Germany
Hopefully they will initiate an automated service that rewards players on their birthday in the future. A couple of years ago chat gave me 10 fs on Starburst!

Anything to give away Rewards or freebies is not part of the Livechat and they dont do that thats why they have the reward system they told me monthes ago
 

PCJACKPOT2008

Senior Member
Joined
Nov 2, 2012
Location
Sweden
No, my birthday was yesterday and I didn't get anything. I don't expect to get anything either. The glory days are gone. :D Happy birthday!
 

deepsky2

One more spin
Joined
Mar 1, 2011
Location
toronto ontario canada
I think its a shame they do not recognize their players on their birthdays. I made a suggestion they should do something creative on one's birthday as pick a birthday box or a birthday wheel or something. I hate it that one has to contact Dan or go on chat to request a birthday bonus. They however generous in many other ways but not recognizing their players on the bd is something they're missing the boat on!!!

I maybe made 1 deposit in at casino rewards in last year and received 2 $50 bd bonus and yes even 32Red even threw in a nice bonus even though my deposits are rare.

I personally like receiving perks its shows me the casino I'm playing at appreciates me as a player whether I'm up or down on winnings.

Just surprised as good as they are they do not have something in place.
 
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bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
Ok. I need to speak up. VS DOES recognize Birthdays! Chat should be more forth coming with this information if you go and tell them. Just go to loyalties@videoslots.com. and tell them it is your Birthday. It may take a couple of days to get back, but they will. They have never missed a Birthday except this year when Kenny left and Jonathan stepped in, but he did give me something.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I've had VIP reaching out to me on a pretty regular basis, mostly to tell me how fair it's been and to give me a couple of race and cashback multipliers. I got 50 free spins on Bonanza today, and I think I got about $8 worth of spins earlier this month.

I've been depositing less, and I do think what I get is fair overall.

I had a lovely lunch with Kenny for my birthday, but not everyone is in Malta on their birthday. I was rolling pretty high those days, so I figure I bought him lunch instead of getting a device or something like that.

I rolled pretty high all of 2017, did not get a Xmas gift at all. Since I deposited over 100K and lost 30K, it put me off a bit to be honest. I even wrote VIP before my holiday, as I'd be away for all the Xmas promo stuff, so did not get to take advantage of it.

I'd rather have a few bucks every week than a bonus with wagering once or twice a year, so this is not a major grumble.

As a Canadian, there is no where I can play that costs me less in fees (none). Gotta love Citadel, wish more casinos use it.
 

deepsky2

One more spin
Joined
Mar 1, 2011
Location
toronto ontario canada
Ok. I need to speak up. VS DOES recognize Birthdays! Chat should be more forth coming with this information if you go and tell them. Just go to loyalties@videoslots.com. and tell them it is your Birthday. It may take a couple of days to get back, but they will. They have never missed a Birthday except for this year when Kenny left and Jonathan stepped in, but he did give me something.

Guess you been lucky I make deposits almost every day for over 2 years thousands of dollars and never received anything for a bd bonus, and I did contact support one time asking if they give out bd bonus as I thought perhaps maybe I missed a email or something from them, was told this is something they do not do.

I for one do not think a player should have to contact support to get a bd bonus feels weird to me, its something the casino should do in good faith for their loyal players.

I did get a nice gift for xmas 2016 I was at level 50 then, this xmas I thought I would of received something again being I was well over level 150 but nothing not even a Merry Christmas. Again a gift from 32Red and a Christmas card from Casino Rewards with $50 bonus. I guess there selective and luck of the draw I guess.
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
I for one do not think a player should have to contact support to get a bd bonus feels weird to me, its something the casino should do in good faith for their loyal players.

.
Agreed. To me, it just says, we arent just automatons and you arent just a cashcow - we value your patronage
 
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