Del Oro is MESSED UP

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So they can screw other people over and lie and have shills big-upping them and all the rest of their sh*t BUT if they pay you then all is well. Have I got that right?

Well buddy, come the day that YOU are on the kaka end of the stick from them don’t say you didn’t have plenty of warning.

- Max

I appreciate that, and in regards to the PAB that was had with the player, I think there was lots of good discussions. And I mostly agreed with the outcome that you concluded with (but not quite).

I for sure will be loud and vocal if they do indeed screw me over. But I have not so far, and other players too. But then there a players who certainly have had bad experiences for various reasons.
Maybe rogue pit is justified? For me that would be 100% scam casino and non paying ones, but it seems there are other criterias as well.
 
imagine being a fake female chat operator, but being a guy, and having the requirement to call your male customers: hun, darling, sweety etc.

Does that make you gay?
I do that every quiet boring Tuesday evening when I don my lashes,mascara,blusher and wig and go by the name of Sharon on dodgy dating sites webcams to sucker unsuspecting male perverts before exposing my true identity once they are down to their grey/white boxers :P
 
I appreciate that, and in regards to the PAB that was had with the player, I think there was lots of good discussions. And I mostly agreed with the outcome that you concluded with (but not quite).

I for sure will be loud and vocal if they do indeed screw me over. But I have not so far, and other players too. But then there a players who certainly have had bad experiences for various reasons.
Maybe rogue pit is justified? For me that would be 100% scam casino and non paying ones, but it seems there are other criterias as well.
Should be enough to scam just one player and one player only to end up there.
For me personally, i somehow got emails from this casino to my junkmail, saw the name.. and thought Nope just by reading the name
 
… Maybe rogue pit is justified? For me that would be 100% scam casino and non paying ones, but it seems there are other criterias as well.

FTR: From the introduction to the Rogue Pit:
“… it doesn’t matter whether these operations are just plain sloppy or have intentions to cheat – the operations listed within these confines need to be scrutinized by the careful and diligent player. ... Most of these online casinos are guilty of gross customer negligence bordering on the criminal. Some of these online casinos have disappeared leaving their players empty-handed and downright disgusted with the industry as a whole.”

- Max
 
FTR: From the introduction to the Rogue Pit:
“… it doesn’t matter whether these operations are just plain sloppy or have intentions to cheat – the operations listed within these confines need to be scrutinized by the careful and diligent player. ... Most of these online casinos are guilty of gross customer negligence bordering on the criminal. Some of these online casinos have disappeared leaving their players empty-handed and downright disgusted with the industry as a whole.”

- Max
Fair enough! 👍
 
It definitely can be said that Del Oro's not made the greatest first impression - and unfortunately for them, you can't make a first impression twice!

Their rogue-like antics have hardly been secretive, in fact, you'd think they don't care whatsoever, based off their disrespectful and gaslighting towards their hosts, no matter how much affability they feign (here's looking at you, 'George')

They set out what they intended to do and went full steam ahead, that is, to shill their wares as quickly as possible in the hope of getting engagement, up until caught. At that point it it didn't even matter, as they had a slew of new players, and will probably continue to garner more.

A casino deploying these tactics doesn't colour me as surprised if their operation's run by dubious staff that 'virtually' befriend players and use fake profiles in order to elicit money, more so those vulnerable or naive to these practices. Easy to fall prey to skilful scammers, that's kind of what they do, and everyone's gangsta up until they get scammed themselves I guess 🚬

It's a long way back for this outfit, and seemingly unlikely presently. But as we're doing the thing:

Whoever walks in integrity walks securely, but whoever takes crooked paths will be found out

- Proverbs 10:9
 
hahahahha, guess what can happen in a casino. Bunch of amateurs.

Sorry to hear you fell for their tactics @shnade34 - Given I have experience with customer interaction systems it was from day 1 obvious to me that all employees were a fake.

If you have an account with me somewhere, ill give you the 100 euros back. Just send me a PM. In return i want a picture of your daughter though.
Reply of the year has happened and it's only February
 
imagine being a fake female chat operator, but being a guy, and having the requirement to call your male customers: hun, darling, sweety etc.

Does that make you gay?
I *may* have once had a test account which had a bingo alias of something like “LuckyLucy” (I don’t remember exactly). I *may* have occasionally made chauvinistic remarks like “BRB need to do the ironing” or “Gotta go, those dishes won’t wash themselves”.

I am not sure if I am gay. Don’t tell my wife.

(Sorry for the derail.)
 
Not much to add other than why couldn't the dodgy Del Oro rep choose a name other than Jon :o


I can’t say the real name of the boss but it is close to Jon. lol he’s not the brightest. Sorry he’s tarnished your name though 🤣 I’m sure you’re a nice Jon🌞
 
What i said was never meant ro be mean at all.

I stand by the parts it says it worries me. The Internet is full of pervs and conmen. And yes I feel if the OP is naive enough to believe what Chat Reps say and to send personal photos and money then it's worrying. Hope she takes a lot more care on things like her social media accounts if someone is friendly towards her.
Well even the whistleblower said they were like “nooo” inside when I would send pictures back to their fake pictures so I don’t blame you for thinking I was naive as hell. I was! I HAVE LEARNED MY LESSON! I promise! I don’t know anything about AI and I’m a straight woman so they weren’t going to get me to deposit with their fake hot pictures so they used really really bad guilt trips on me that if I didn’t deposit they could be fired and their families would be at risk. I’ve sent some of the guilt trips they are still sending me, like threatening to fire a completely innocent employee today to try to get me to divulge who told me the truth about their casino. Max you are free to back me up on this. They played on my good emotions for months. I won at first and was up 4k so I ended up depositing it all back into their casino so “their boss wouldn’t be mad”. You have no idea how manipulated I was for months and months. I will never ever Trust anything a CS Agent is telling me again. I learned from it and I just came here to warn anybody else. I never thought I would ever be somebody to get scammed.
 
Well even the whistleblower said they were like “nooo” inside when I would send pictures back to their fake pictures so I don’t blame you for thinking I was naive as hell. I was! I HAVE LEARNED MY LESSON! I promise! I don’t know anything about AI and I’m a straight woman so they weren’t going to get me to deposit with their fake hot pictures so they used really really bad guilt trips on me that if I didn’t deposit they could be fired and their families would be at risk. I’ve sent some of the guilt trips they are still sending me, like threatening to fire a completely innocent employee today to try to get me to divulge who told me the truth about their casino. Max you are free to back me up on this. They played on my good emotions for months. I won at first and was up 4k so I ended up depositing it all back into their casino so “their boss wouldn’t be mad”. You have no idea how manipulated I was for months and months. I will never ever Trust anything a CS Agent is telling me again. I learned from it and I just came here to warn anybody else. I never thought I would ever be somebody to get scammed.
Even when live chat agents are actually women, I'd expect pictures of the agents to always be fake. No reason to give loads of strangers on the internet access to what your employees look like or in the case of live chats, employees of an outsourced company.

Reverse image lookups pretty okay already and will only get better so if someone developed a parasocial relationship with an agent that used a real picture, it's not that unlikely they could find out exactly who they are and where abouts they live from one image.
 
He did - he is called John
He’s not called John if it’s the owner. His real name is close though. I had an employee tell me all the shady things they do and all their real names. I just can’t put them here but if anyone is playing there for some crazy reason “Sofia Dean” is the owner lol Juliana is her manager sidekick that reports everything back to “her” but yeah they are all men and even admitted that part to me. Sorry for anyone who ever lusted over the fake women. I’m straight. They manipulated my emotions over 5 months. Some of the CS people are good people and just don’t want to lose their job though. They aren’t the real villains. He hires them because they are in vulnerable positions too. He’s the villain of the story.
 
He’s not called John if it’s the owner. His real name is close though. I had an employee tell me all the shady things they do and all their real names. I just can’t put them here but if anyone is playing there for some crazy reason “Sofia Dean” is the owner lol Juliana is her manager sidekick that reports everything back to “her” but yeah they are all men and even admitted that part to me. Sorry for anyone who ever lusted over the fake women. I’m straight. They manipulated my emotions over 5 months. Some of the CS people are good people and just don’t want to lose their job though. They aren’t the real villains. He hires them because they are in vulnerable positions too. He’s the villain of the story.
Tbh. can be just 1 or 2 persons running the show and have split personality disorder or just change style of writing, is not that hard to accomplish.
 
Even when live chat agents are actually women, I'd expect pictures of the agents to always be fake. No reason to give loads of strangers on the internet access to what your employees look like or in the case of live chats, employees of an outsourced company.

Reverse image lookups pretty okay already and will only get better so if someone developed a parasocial relationship with an agent that used a real picture, it's not that unlikely they could find out exactly who they are and where abouts they live from one image.
I made a mistake that I will never make again, I won’t have another personal relationship with anybody at a casino again. I’m not good with technology and was wrong to share my information. I’ve said it 6 times now, what exactly do you want me to say about this that I haven’t already? It’s almost like you are trying to blame the victim of a scam casino. Do you want me to fall on my knees and apologise to some casino god?! Like what the hell
 
Seems to me a lot of unsubstantiated accusations. @maxd tbh I'm surprised you haven't stopped this thread.
I know you guys have a gripe against Del Oro and I'm not trying to defend them. I'm also not saying the accusations in this thread aren't true BUT in my opinion a chat message showing someone giving their bank details isn't proof of all the accusations. If the OP offered a tip and the CS agent sent their bank details to receive it wouldn't that explain that message?
Surely for this forum to have credibility there has to be proper proof. Where's proof of a whistle blower or people being unverified? Thats a serious allegation. The simple act of accepting a tip might be against company policy but otherwise isn't morally wrong.
Also to me fake pictures for CS agents is IMO no big deal....I would always assume they are fake. Especially when I've seen images of the same pictures with different names being used. So in my opinion finding out an agent is male is no big deal. Tbh I don't understand why you would think a casino agent is your friend or be sharing personal details with them. It's obvious a casino will try to encourage you to play. But wheres your proof of the accusations.
@maxd your experiences are both real and trustworthy. I value your wisdom and experience. I don't know the ins and outs but from what I've read Del Oro may have had a reason to be upset with the other players conduct but based on the posting I think you came up with a more than fair solution. In fact I would have said a 100% payout is fair. So I get why you put them in the rogue pit. Its important how a casino behaves when there are issues and I get that but also some players have reported good experiences with Del Oro. So please can we stick to substantiated postings. Its only with proper substantiated info that players can make reasoned choices.
 
Seems to me a lot of unsubstantiated accusations. @maxd tbh I'm surprised you haven't stopped this thread.
I know you guys have a gripe against Del Oro and I'm not trying to defend them. I'm also not saying the accusations in this thread aren't true BUT in my opinion a chat message showing someone giving their bank details isn't proof of all the accusations. If the OP offered a tip and the CS agent sent their bank details to receive it wouldn't that explain that message?
Surely for this forum to have credibility there has to be proper proof. Where's proof of a whistle blower or people being unverified? Thats a serious allegation. The simple act of accepting a tip might be against company policy but otherwise isn't morally wrong.
Also to me fake pictures for CS agents is IMO no big deal....I would always assume they are fake. Especially when I've seen images of the same pictures with different names being used. So in my opinion finding out an agent is male is no big deal. Tbh I don't understand why you would think a casino agent is your friend or be sharing personal details with them. It's obvious a casino will try to encourage you to play. But wheres your proof of the accusations.
@maxd your experiences are both real and trustworthy. I value your wisdom and experience. I don't know the ins and outs but from what I've read Del Oro may have had a reason to be upset with the other players conduct but based on the posting I think you came up with a more than fair solution. In fact I would have said a 100% payout is fair. So I get why you put them in the rogue pit. Its important how a casino behaves when there are issues and I get that but also some players have reported good experiences with Del Oro. So please can we stick to substantiated postings. Its only with proper substantiated info that players can make reasoned choices.

Having, allegedly, male chat agents with a female profile picture (and name!) is rather odd, don't you think? If you're using stock pictures, then at least pick one that has the same gender
 
Seems to me a lot of unsubstantiated accusations. @maxd tbh I'm surprised you haven't stopped this thread.
I know you guys have a gripe against Del Oro and I'm not trying to defend them. I'm also not saying the accusations in this thread aren't true BUT in my opinion a chat message showing someone giving their bank details isn't proof of all the accusations. If the OP offered a tip and the CS agent sent their bank details to receive it wouldn't that explain that message?
Surely for this forum to have credibility there has to be proper proof. Where's proof of a whistle blower or people being unverified? Thats a serious allegation. The simple act of accepting a tip might be against company policy but otherwise isn't morally wrong.
Also to me fake pictures for CS agents is IMO no big deal....I would always assume they are fake. Especially when I've seen images of the same pictures with different names being used. So in my opinion finding out an agent is male is no big deal. Tbh I don't understand why you would think a casino agent is your friend or be sharing personal details with them. It's obvious a casino will try to encourage you to play. But wheres your proof of the accusations.
@maxd your experiences are both real and trustworthy. I value your wisdom and experience. I don't know the ins and outs but from what I've read Del Oro may have had a reason to be upset with the other players conduct but based on the posting I think you came up with a more than fair solution. In fact I would have said a 100% payout is fair. So I get why you put them in the rogue pit. It’s important how a casino behaves when there are issues and I get that but also some players have reported good experiences with Del Oro. So please can we stick to substantiated postings. It’s only with proper substantiated info that players can make reasoned choices.
I sent max real time manipulation I was receiving. He can confirm this. I can’t believe you are defending this casino. What do you think I have to gain?
 
I got unverified after a win! But they blocked my account so feel free to take a Rogue casinos side, I’ve showed max more than just money sent to a casino worker. They are this moment still actively threatening to fire innocent staff if I don’t say who told me. The person who told me gained nothing from it, why on earth would I put the one good and honest person in jeooardy?! They blocked my account so you can either believe me or not. I know the truth. I lived it. What a weird message to receive when they are a proven rogue casino.
 
Having, allegedly, male chat agents with a female profile picture (and name!) is rather odd, don't you think? If you're using stock pictures, then at least pick one that has the same gender
This guy has to be one of their workers or incredibly naive
 
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