Del Oro Casino — Oopsie!

[Del Oro Casino]

Hello Casino Meister community!

We’d like to introduce ourselves, Del Oro Casino

We are an online casino that offers some very unique features.
- 100% instant withdrawals
- 24/7 live chat customer support
- Incredible bonuses, both wager and non wager bonuses. All of our bonuses are non sticky
- Up to 15% weekly cashback
- A shop where players can win up to €50,000 in prizes

 

[lockinlove]

So far chat is great, bonus terms are great. 35x wager. If you win before you dip into the bonus you can cashout. If you dip into bonus funds, 10x max cashout the bonus. 150% welcome bonus

Looks like No limit and prags set on 94% rtp which is not good at all and really turns me off

Playngo is atleast 96%

Ill be the sucker and deposit and report back if everything goes smooth lol

 

[Del Oro Casino]

Hello Casino Meister community!

We’d like to introduce ourselves, Del Oro Casino

We are an online casino that offers some very unique features.
- 100% instant withdrawals
- 24/7 live chat customer support
- Incredible bonuses, both wager and non wager bonuses. All of our bonuses are non sticky
- Up to 15% weekly cashback
- A shop where players can win up to €50,000 in prizes

 

[Avernite]

Care to clarify what you mean by "partnership with Casinomeister"?

Having a brief look at the site and reviews here's a few things that concern me:

- Poorly licensed (worse than Curacao as far as I'm concerned)
- Win cap on bonuses
- Advertising high RTP but offering mid RTP on some providers. This is very misleading imo
- Review that claimed no responsible gambling tools usable by player, and their subsequent attempts to exclude were ignored

To be fair to you though, the review is just someone's word against yours at this point in time. I still felt it was worth mentioning so I can get your side of the story too.

Welcome to the forum.

 

[Del Oro Casino]

Dear Avernite,
It's very nice to meet you!

We appreciate all the questions stated above and are very happy to clarify them.

Regarding our license, we have operated with a Curacao license for very long, and have recently chosen to transition to Anjouan. You'll be seeing this license a lot more, as it's quickly overtaking the Curacao license. The regulatory process is the same for both license.

Max win cap: Our casino works in a very special way. We have a very interactive 24/7 customer support that customizes bonuses for players all day. Bonuses with and without max wins. If you'd like, come into our support chat and we'll make you a nice deposit bonus with no max win. Come see for yourself

Regarding our RTP, we have many providers that make games with very high Rtp. You can find some of our daily big and max wins on our instagram. Once you give Del Oro a chance you will see what I'm talking about.

Responsible Gaming: We have implemented a self exclusion tool in the back office where players can self exclude to ensure comfortability while gaming. We also have our 24/7 live support that is real agents to support anyone if they are having issues relating to their gaming. This support is professionally trained with a course to handle these delicate situations.

Please let me know if you have further questions! Our support team is waiting for you in the chat to come claim your first deposit bonus

 

[Del Oro Casino]

Dear Lockinlove,

We are very happy to hear that you liked the bonus terms you received on your bonus.

Also very happy to see that you are enjoying our incredible support team!

RTP Varies per provider. We have providers with 98% RTP just like ones with slightly lower RTP.

Let me know how your first deposit goes!

Good Luck

 

[lockinlove]

Still going and playing. Raise the rtp on Pragmatic, Thunderkick and No limit so I can play them. I dont play 94% rtp slots and lots of people here might not even sign up to your casino because of that.

Thanks!

 

[Avernite]

Still going and playing. Raise the rtp on Pragmatic, Thunderkick and No limit so I can play them. I dont play 94% rtp slots and lots of people here might not even sign up to your casino because of that.

Thanks!

Thunderkick has adjustable RTPs now!?

 

[Avernite]

Dear Avernite,
It's very nice to meet you!

We appreciate all the questions stated above and are very happy to clarify them.

Regarding our license, we have operated with a Curacao license for very long, and have recently chosen to transition to Anjouan. You'll be seeing this license a lot more, as it's quickly overtaking the Curacao license. The regulatory process is the same for both license.

Max win cap: Our casino works in a very special way. We have a very interactive 24/7 customer support that customizes bonuses for players all day. Bonuses with and without max wins. If you'd like, come into our support chat and we'll make you a nice deposit bonus with no max win. Come see for yourself

Regarding our RTP, we have many providers that make games with very high Rtp. You can find some of our daily big and max wins on our instagram. Once you give Del Oro a chance you will see what I'm talking about.

Responsible Gaming: We have implemented a self exclusion tool in the back office where players can self exclude to ensure comfortability while gaming. We also have our 24/7 live support that is real agents to support anyone if they are having issues relating to their gaming. This support is professionally trained with a course to handle these delicate situations.

Please let me know if you have further questions! Our support team is waiting for you in the chat to come claim your first deposit bonus

Thank you for your prompt response. I might give you guys a shot if you decide to go through the BBF process, though I would strongly recommend getting all providers on adjustable RTPS on max. It's a sticking point for many here.

 

[Del Oro Casino]

Most of our slots are on Max RTP’s, you will see it while playing with us.

Our rtp is one of the main reasons why our players stay with us especially new ones after testing out our casino. Come see it for yourself once you try our instant withdrawals, and chat with our incredible customer support too, you’ll see what im talking about.

I will pass on this info you are mentioning to my team, and if there’s any other recommendation youd like to make please let me know! We always appreciate the feedback.

Please let me know if you have any other questions!

 

[lockinlove]

@Avernite I was playing thunderkick for a bit and they seemed really oddly cold and I was like maybe i should check and see if they show the rtp now. Opened up a game and it was 94%. Explained a lot.

 

[Del Oro Casino]

I was playing them for a bit and they seemed really oddly cold and I was like maybe i should check and see if they show the rtp now. Opened up a game and it was 94%. Explained a lot.

Still going and playing. Raise the rtp on Pragmatic, Thunderkick and No limit so I can play them. I dont play 94% rtp slots and lots of people here might not even sign up to your casino because of that.

Thanks!

If you’d like I can confirm with my team which providers are 96+ for you. Many of our providers are.

How are you liking our platform so far? Have you been having any luck yet?

 

[lockinlove]

I like it, its fine. A bit slow loading the screen when moving around. You have 2 of my favorite providers on low rtp so that sucks. No limit city and pragmatic. So I wont ever be able to play them

Yes luck has been ok. Was down to $100 did some $5 spins and hit book of dead bonus and won $1500. However, I dipped into bonus funds so I have a bunch of wager. But getting. alot of playtime and games so thats good.

 

[Del Oro Casino]

I like it, its fine. A bit slow loading the screen when moving around. You have 2 of my favorite providers on low rtp so that sucks. No limit city and pragmatic. So I wont ever be able to play them

Yes luck has been ok. Was down to $100 did some $5 spins and hit book of dead bonus and won $1500. However, I dipped into bonus funds so I have a bunch of wager. But getting. alot of playtime and games so thats good.

Im very happy to hear that you experienced some of our very special rtp! $1500 is a very nice win! Believe it or not some of the biggest wins I’ve ever seen on our casino are on pragmatic. Try it out, It wont disappoint

Let me know if you have any other questions!

Good luck

 

[justdoit]

just check bonus rules and saved my deposit 10x max cashout lol no thanks

 

[The Viking]

is it possible to submerge thos 2 threads so one dont have to go through both pages reading reviews and answers from Rep @dunover @maxd
Del Oro Casino — Online Casino with Instant withdrawals and much more - Casinomeister Forum

 

[maxd]

is it possible to submerge thos 2 threads ...

Excellent question and a fine suggestion. The simple answer is that we’re creating a new sub-forum for the casino rep introductions. Obviously they need to say “hi” like anyone else but being reps that usually comes with special offers and the like which is not really in keeping with the spirit of the readership introductions.

So yes, some housekeeping is needed and is in progress.

- Max

 

[maxd]

@Del Oro Casino , please do read the Forum Rules and respect them in your posts on our forums. By posting the same content in two places you are “cross-posting” and that ends up making a mess of the forums, not to mention it being a violation of those Forum Rules, item 1.2. No worries, your threads have been merged here, just consider this a heads-up so you’ll know better for next time.

Regards,

Max Drayman
Senior Forum Moderator

 

[Del Oro Casino]

just check bonus rules and saved my deposit 10x max cashout lol no thanks

View attachment 201710

We make personalized bonuses every day for our players with higher / no max cashouts. We are a very interactive casino. That is why we attract so many VIPs. If you come into our support chat, we will make you a bonus with no max cashout. Come see for yourself, give us an opportunity to show you what im talking about!

Give them the code MeisterVIP and my team will know to do this for you.

 

[satchnz]

The site looks nice but I have to be honest in saying I’m not interested in joining due to the lowered RTPs on some slots. Especially the Prags.

Edit: the “highrtp” tag should be removed from this post.

 

[Del Oro Casino]

The site looks nice but I have to be honest in saying I’m not interested in joining due to the lowered RTPs on some slots. Especially the Prags.

Edit: the “highrtp” tag should be removed from this post.

We have a ton of providers with high Rtp. A player was just saying the same thing yesterday, deposited, won a very big bonus balance. You can find our conversation in the forum too.

If you'd like I can send you some providers that our Rtp is above 96 for, we have a bunch that are.

You can also find some of our big daily wins on our instagram.

We have some of the quickest withdrawals you will ever see, 24/7 life agent support (very friendly), a shop where you can win prizes / trips / jewelry, tournaments, and much more.

I ask you to please give us a chance, and this will become your favorite casino. We are a very unique brand in the industry and you will only see this if you play with us.

 

[lockinlove]

just check bonus rules and saved my deposit 10x max cashout lol no thanks

View attachment 201710

Their bonus is not too bad. You play with your own money first and if you win you can cashout. Plus wagering starts right away and doesnt wait til you dip into bonus funds. 10x max cashout only applies if you dip into the bonus funds. Id rather not have the 10x at all but ive seen worse. It will turn a lot of people off though..same with the low rtp on prags, thunderkick and no limit city. They shouldnt have done that.

 

[satchnz]

We have a ton of providers with high Rtp. A player was just saying the same thing yesterday, deposited, won a very big bonus balance. You can find our conversation in the forum too.

If you'd like I can send you some providers that our Rtp is above 96 for, we have a bunch that are.

You can also find some of our big daily wins on our instagram.

We have some of the quickest withdrawals you will ever see, 24/7 life agent support (very friendly), a shop where you can win prizes / trips / jewelry, tournaments, and much more.

I ask you to please give us a chance, and this will become your favorite casino. We are a very unique brand in the industry and you will only see this if you play with us.

Hey there. Thanks for your comprehensive response, much appreciated.

I’m a player who is sensitive to RTP, and someone who understands the impacts of even small RTP reductions. I only play at casinos now that I know have max RTP available across the board. I just don’t have the patience to check each game before I play it.

I wish you well though. Not all players care about RTP so I’m probably in the minority in the scheme of things!

 

[justdoit]

We make personalized bonuses every day for our players with higher / no max cashouts. We are a very interactive casino. That is why we attract so many VIPs. If you come into our support chat, we will make you a bonus with no max cashout. Come see for yourself, give us an opportunity to show you what im talking about!

Give them the code MeisterVIP and my team will know to do this for you.

to many casinos out there, you guys should start sending us Free $ to try the casino first

 

[Del Oro Casino]

to many casinos out there, you guys should start sending us Free $ to try the casino first

Come into our live support, we'll give you some

As I told you, we are the most player friendly casino out there. We do everything in our power for players to be happy playing with us.

We'll give you a nice bonus for you to begin to play with us. Message MEISTERCASH to our support team and they will give you a bonus for you to test out our platform and see if you want to continue playing here.

Let me know how it goes!