amatrine
Crazy Cat Lady
- Joined
- Jul 3, 2002
- Location
- Arizona City, Az
Just has an issue, made a deposit, and it came out of bank, but there was an error on the page saying there was an error in the processing, that it is incomplete.
I contacted chat, and they said that it should show up int he account, or it would be credited back to card. Last time this happened, it was not credited back, had to wait 30 days, just to get a casino credit.
I am pretty frustrated. When I had this issue at another accredited casino, they just gave me the credit. Why do I have to go through all the hoops here? Why can they not contact their processor.
I have been playing there years, but this might be the final nail. As much as I spend here , I am not happy. I tried talking logic to chat person, there was a disruption causing transaction not to show on their side.
Logic says it needs to be done manually but they will not contact processor or help me? Im very disappointed ..
I contacted chat, and they said that it should show up int he account, or it would be credited back to card. Last time this happened, it was not credited back, had to wait 30 days, just to get a casino credit.
I am pretty frustrated. When I had this issue at another accredited casino, they just gave me the credit. Why do I have to go through all the hoops here? Why can they not contact their processor.
I have been playing there years, but this might be the final nail. As much as I spend here , I am not happy. I tried talking logic to chat person, there was a disruption causing transaction not to show on their side.
Logic says it needs to be done manually but they will not contact processor or help me? Im very disappointed ..