Slow Pay Coolcat Casino

nanwishing

Closed account
PABaccred
PABnononaccred
Joined
Jul 10, 2008
Location
Silver Spring, MD
Damn it- I knew this Casino sucked the last time I won. It took a month. And here we go again- no returned emails, promises for the last 2 weeks that they would pay, and it just keeps going, with no pay. I cashed in 1000, of course they say I only get 800 because of the bonus (which ironically was called no max, no playthrough). But they keep saying their processor is slow, and they will get to me in a few days (every few days). I told them that people would stop playing there, and they said they had thousands of players and didn't care if I wasn't there anymore-- great cusomer service. How the heck can I get my money???????????????
 

suzecat

Dormant account
Joined
Sep 18, 2004
Location
California
Damn it- I knew this Casino sucked the last time I won. It took a month. And here we go again- no returned emails, promises for the last 2 weeks that they would pay, and it just keeps going, with no pay. I cashed in 1000, of course they say I only get 800 because of the bonus (which ironically was called no max, no playthrough). But they keep saying their processor is slow, and they will get to me in a few days (every few days). I told them that people would stop playing there, and they said they had thousands of players and didn't care if I wasn't there anymore-- great cusomer service. How the heck can I get my money???????????????

I am afraid there won't be much sympathy from the members here re rogue casinos (Coolcat is part of the Virtual Casino group). They really don't care what we think as long as their bonuses bring in more suckers for the fleecing. :D That said, the folks that do get paid do so by being really diligent with daily phone calls to them. Take the advice or leave it, I wish you luck in your endeavor.
 

same_old

Dormant account
webmeister
PABaccred
Joined
Mar 4, 2007
Location
Australia
Before you even consider opening an account with a casino google them and put "virtual casino complaints" or "coolcat complaints" and see what comes back, Dude please never deposit one more cent with these assholes- why bother yourself with the headache... here you go try this casino out www.3dice.com and just try them for me.. These guys are by far the best online casino out there.. If you depsoit via a web wallet and win some money and click withdraw you will be pleasantly surprised to see your money there straight away, I mean as soon as you hit withdraw" it is in your account. There customer service is second to none and will go out of there way to make sure you have an enjoyable experience.they also have free money tournaments going 24/7 so if you lose your money then head to there tournaments and win some to wihtdraw. Trust me mate give em a go.
 
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