Coolcat Casino Chuckle of the Day!

[silcnlayc]

Yesterday I checked my email and found aninvite for a free $50 chip from Coolcat.

The following transpired:

info: Thank you for using our LiveChat Service. This is 'Sergio'. How can I help you?
Sergio: Welcome to Cool Cat Casino, how can I assist you today?
Me: hi, I got an invite for 50 free chip and I tried to redeem it but it wont let me
Sergio: the coupon you tried to redeem is for inactive accounts
Sergio: accounts that have not been accessed in 999 days
Me: why did they send it to me then?
Sergio: that is why it does not apply to your account
Sergio: they send a mass mail to players, so they can check if they are eligible or not
Sergio: I apologize for the inconvenience
Me: well how long do I need to wait to use it then?
Sergio: 934 days
Sergio: as per the coupon's rules
Me: oh my thats a long time
Sergio: after reviewing your account, we found the last transaction in your account was a free chip, and we are not allowed to apply two freechips in a row, if you want I can help you with a bonus if you make a minimum deposit of $30
Me: I will see what I can do too then, but thank you anyway
Sergio: you're welcome
Sergio: Have a nice day!

Well , my husband put me up to the darn thing about how much longer I would need to wait and such and we both were laughing very hard over this because we imagined the cs on the other end thinking how dumb this person is asking about the wait time etc...I can really be a dumb blonde when it fits the need!

My husband figured out I would need to wait almost 3 years to use this coupon and I think the cs realized it too...talk about silly rules..btw, never made a deposit..just enjoyed the free chip conversation!

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[chayton]

...oh my thats a long time...

 

[chuchu59]

Yesterday I checked my email and found aninvite for a free $50 chip from Coolcat.

The following transpired:



Well , my husband put me up to the darn thing about how much longer I would need to wait and such and we both were laughing very hard over this because we imagined the cs on the other end thinking how dumb this person is asking about the wait time etc...I can really be a dumb blonde when it fits the need!

My husband figured out I would need to wait almost 3 years to use this coupon and I think the cs realized it too...talk about silly rules..btw, never made a deposit..just enjoyed the free chip conversation!

.

Naughty of you to fool around with them not that they did not deserve that. And the rep seemed to indicate that you last played 65 days ago. Pity you didnt win on the free chip otherwise it would be hilarious if you took them to task on the cashout. Actually, I did something similar to you but only won on the 2nd free chip. After requesting a cashout they locked my account.

 

[silcnlayc]

locked my account.

Now chuchu, why would I want to go and do that?? (tongue in cheek) I only have 900+ days to wait to use my whopper of a chip and I could be a winner like you too, ya know ??? I don't think I will chance losing my free chip..I am very patient and will wait them out!

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