COMPUTER CRASH AFTER DOWNLOADING C-NET FILE HELP

[babysister]

Hello,

I HAVE BEEN TRYING TO CONTACT McaFFee Virus concerning a message I KEPT GETTING ON MY COMPUTER THAT SAYS I have a virus called NYB and I CAN' find any information about it. I had downloaded a file from C-Net and it wiped my computer out and I had to restore everything. Now my CD rom doesn't work nor can I hook my printer back up. Where can I get help or support if mcafee won't answer or c net won't help? I need answers fast. All my bills, banks statements, gaming accounts and everything has been lost. What can I do? Computer completely crashed and working on recovery but I can't get cd rom back or fax machine or printer. HELP<,

 

[Casinomeister]

What operating system are you using? Windows ME etc.

Bryan

 

[Casinomeister]

Here is a link from Macaffe that describes the NYB virus and how to remove it:

Link Removed ( Old/Invalid)

Bryan

 

[babysister]

WINDOW 98, I not too literate on computers, so don't get too technical. That's probaly why I screwed something up and followed their directions. But I would appreciate if you could steer me in the right directions.

 

[babysister]

Thanks, Bryan,

for the information. You are a blessing. :happyf: