I was wondering if anyone could tell me if i have anything to complain about here or am i just wasting my time! I got an email from Eldorado Palace giving me a 20.00 no deposit bonus code, i went ahead and redeemed it, and played on it for quite a while. ( I have never deposited here before) I talked to Daniel in chat and asked him if i made playthrough yet and he said no, i needed to play 200.00 more, he also said 200.00 was max cashout without making a deposit, and if i made a deposit that there would be no max cashout on it at all.
so i went ahead and played it some more, had it at 200.00 and went to support and asked Daniel again if i had made playthrough he said i had, so i went ahead and made a withdrawal. Funny thing is when you make a withdrawal it doesn't ask you where you want your withdrawal, so i again asked Daniel in support and he said that they send you an email, asking for this. OKAY STRANGE, so i waited 24 hrs. and still no email, so i contacted support again to ask how long i have to wait on email, and a Thomas replied to me saying i hadn't met playthough yet!! I told him that Daniel from the other day said i had met playthough of 600.00 and i could withdrawal. He said sorry for the misunderstanding that it is X60 so i needed to meet the 1200.00 playthrough, now i wonder if i met that would they give me another figure even higher to meet? I know that casinomeister doesn't recommend this site, with all the problems they have, (thank goodness i didn't deposit) but do i have any complaint here or should i just shrug my shoulders and forgot about the 200.00 that i won fair and square? any input would be appreciated!! thanks
so i went ahead and played it some more, had it at 200.00 and went to support and asked Daniel again if i had made playthrough he said i had, so i went ahead and made a withdrawal. Funny thing is when you make a withdrawal it doesn't ask you where you want your withdrawal, so i again asked Daniel in support and he said that they send you an email, asking for this. OKAY STRANGE, so i waited 24 hrs. and still no email, so i contacted support again to ask how long i have to wait on email, and a Thomas replied to me saying i hadn't met playthough yet!! I told him that Daniel from the other day said i had met playthough of 600.00 and i could withdrawal. He said sorry for the misunderstanding that it is X60 so i needed to meet the 1200.00 playthrough, now i wonder if i met that would they give me another figure even higher to meet? I know that casinomeister doesn't recommend this site, with all the problems they have, (thank goodness i didn't deposit) but do i have any complaint here or should i just shrug my shoulders and forgot about the 200.00 that i won fair and square? any input would be appreciated!! thanks