club world casino complaint

pfurt

banned user: false PAB claims
Joined
Feb 26, 2009
Location
Austria
<div class="bbWrapper">Hi everyone<br /> I am new here. <img src="/forums/styles/default/casinomeister/smilies/confused.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" /><br /> Has anyone had any problems with withdrawals in club world euro?<br /> I have been a player there for almost a year. When I finally got lucky there they paid me less than 10% of my winnings, &quot;removed&quot; the rest and claimed that there are some &quot;issues&quot;. They wouldn&#039;t tell me anything more than that. I just couldn&#039;t believe it...<br /> I am sure that I fulfilled all their terms (otherwisw their system wouldn&#039;t allow a withdrawal).<br /> Anyone else experienced the same thing? What to do??<br /> Brigitte</div>
 
<div class="bbWrapper"><b>Read our rules - then post</b><br /> <br /> <blockquote data-attributes="" data-quote="pfurt" data-source="post: 285225" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285225" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285225">pfurt said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Hi everyone<br /> I am new here. <img src="/forums/styles/default/casinomeister/smilies/confused.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" /><br /> ...<br /> Anyone else experienced the same thing? What to do??<br /> Brigitte </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Yes, the first thing you need to do is <b>read the forum rules</b> - specifically how to post - or when to post complaints.<br /> <br /> We have rules here - you need to follow them:<br /> <a href="https://www.casinomeister.com/forums/help/" class="link link--internal">https://www.casinomeister.com/forums/help/</a><br /> <br /> <span style="color: Blue">2. Posting Complaints<br /> <br /> 2.1 - Complaints against casinos or pokerrooms will only be posted in the &quot;Online Casino and Poker Complaints&quot; forum.<br /> <br /> 2.2 - Do not post a complaint without notifying the appropriate casino representative by either PM or email. The casino representatives are listed here.<br /> <br /> 2.3 - Ensure your complaint is free from offensive or abusive language, and that the complaint is tactful and truthful. Making false claims are grounds for banishment or drawn and quartering.<br /> <br /> 2.4 - Please refer to the MUST READ section before posting your complaint here<br /> <br /> 2.5 - Casinomeister does not condone player fraud in any shape or form. If you knowingly commit fraud (creating bogus casino accounts, using fake IDs, committing Credit Card fraud, chargebacks, etc.) you will be permanently banned from the forum.<br /> <br /> 2.6 - Complaints can only be posted by Fully Registered members and above. Due to the high volume of bogus complaints made by newbie members, only Fully Registered members and above are given posting privileges in the Complaints&#039; section. All registered members are permitted to &quot;Pitch a Bitch&quot; - but you have to be a Fully Registered member to post a public complaint.</span><br /> <br /> Apparently when signing up you skipped that part.<br /> <br /> I&#039;m moving this to the complaint&#039;s forum - feel free to PAB - you need to read about that here:<br /> <a href="https://www.casinomeister.com/forums/help/pab-rules/" class="link link--internal">https://www.casinomeister.com/forums/help/pab-rules/</a></div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="pfurt" data-source="post: 285225" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285225" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285225">pfurt said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Hi everyone<br /> I am new here. <img src="/forums/styles/default/casinomeister/smilies/confused.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" /><br /> Has anyone had any problems with withdrawals in club world euro?<br /> I have been a player there for almost a year. When I finally got lucky there they paid me less than 10% of my winnings, &quot;removed&quot; the rest and claimed that there are some &quot;issues&quot;. They wouldn&#039;t tell me anything more than that. I just couldn&#039;t believe it...<br /> I am sure that I fulfilled all their terms (otherwisw their system wouldn&#039;t allow a withdrawal).<br /> Anyone else experienced the same thing? What to do??<br /> Brigitte </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> If you played with a bonus and cleared all the playthrough the bonus amount they gave you is now subtracted from your withdrawal, other issue might be if you won on games you should not of played with the bonus you took out, they will also remove those winnings. They will allow you to put in for you withdrawal its when they go to process it they will catch the issue.</div>
 
<div class="bbWrapper">Hi pfurt<br /> <br /> Maybe you broke the T&amp;C&#039;s and maybe you did not but how could you know since according to you they offered no proper explanation for confiscating your winnings.<br /> If that is true it is completely unacceptable and arrogant at best and rogue at worse.<br /> <br /> Do not be put off making a proper complaint or putting in a PAB as the Meister suggests i<u>f your story is genuine</u>.<br /> <br /> Casinomeister may seem a little blunt and indifferent to your plight by his response but He is used to having His time wasted by fraudulent claims (hence the new forum rules).<br /> You will be treated fairly and get a good hearing noob or not as long as you follow these rules.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Rusty" data-source="post: 285239" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285239" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285239">Rusty said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Hi pfurt<br /> <br /> Maybe you broke the T&amp;C&#039;s and maybe you did not but how could you know since according to you <b>they offered no proper explanation for confiscating your winnings.</b>If that is true it is completely unacceptable and arrogant at best and rogue at worse.<br /> <br /> Do not be put off making a proper complaint or putting in a PAB as the Meister suggests i<u>f your story is genuine</u>.<br /> <br /> Casinomeister may seem a little blunt and indifferent to your plight by his response but He is used to having His time wasted by fraudulent claims (hence the new forum rules).<br /> You will be treated fairly and get a good hearing noob or not as long as you follow these rules. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> The OP was similarly vague about the circumstances. If the OP wants our help in trying to figure out what happened, then more detail is needed.<br /> <br /> For example, what promotion was used?<br /> <br /> How much was deposited, and how much requested as a withdrawal. What games were played, and IN WHAT MANNER.<br /> <br /> This would probably be enough to determine whether this is a simple breach of the rules for a promotion, or even a simple misunderstanding.<br /> <br /> If they paid 10%, this is rather odd. This looks like a simple case of a breach of promotional rules, so no need for CW to go coy and secretive about these &quot;issues&quot;. If they suspected fraud, they would have paid NOTHING, LOCKED the account, and demanded to see documents proving the player&#039;s identity.<br /> <br /> The OP can&#039;t post, but can still read.<br /> As well as the PAB process, there are reps for Club World that can be contacted.<br /> <br /> The PAB process itself is truly amazing. It cuts through all the crap, and gets to the root of the problem. If the casino has cocked up, they will get the proverbial flea in their ear from Max, but if the PLAYER has tried to &quot;pull one over&quot; on the casino, and then uses this forum to &quot;blackmail&quot; the casino, there will be a forum shaming of the miscreant, username in red, with either &quot;Fraudulent Player&quot; or &quot;Bogus Complaint&quot; next to it.<br /> After the PAB, a clearer explanation will usually emerge as to the cause of the problems, and as much information as is safe will be shared (in order not to give too much away that might assist further fraud attempts).<br /> <br /> While more PABs are likely because newbies cannot use the complaint section, it means the complaints in this section are now far more likely to be genuine, and worth the time and effort of attempting to help, or even just joining in the discussion.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="pfurt" data-source="post: 285225" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285225" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285225">pfurt said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Hi everyone<br /> I am new here. <img src="/forums/styles/default/casinomeister/smilies/confused.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" /><br /> Has anyone had any problems with withdrawals in club world euro?<br /> I have been a player there for almost a year. When I finally got lucky there they paid me less than 10% of my winnings, &quot;removed&quot; the rest and claimed that there are some &quot;issues&quot;. They wouldn&#039;t tell me anything more than that. I just couldn&#039;t believe it...<br /> I am sure that I fulfilled all their terms (otherwisw their system wouldn&#039;t allow a withdrawal).<br /> Anyone else experienced the same thing? What to do??<br /> Brigitte </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I believe the new rules are a new registered person will not be able to respond in this thread. So maybe you can start up another thread in attic and answer some questions. How much did you deposit. Did you take a bonus. Was bonus for slots or card games. And what games did you play.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="pfurt" data-source="post: 285225" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285225" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285225">pfurt said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Hi everyone<br /> I am new here. <img src="/forums/styles/default/casinomeister/smilies/confused.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" /><br /> Has anyone had any problems with withdrawals in club world euro?<br /> I have been a player there for almost a year. When I finally got lucky there they paid me less than 10% of my winnings, &quot;removed&quot; the rest and claimed that there are some &quot;issues&quot;. They wouldn&#039;t tell me anything more than that. I just couldn&#039;t believe it...<br /> I am sure that I fulfilled all their terms (otherwisw their system wouldn&#039;t allow a withdrawal).<br /> Anyone else experienced the same thing? What to do??<br /> Brigitte </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I would contact Tom tomorrow by phone and ask, better to hear it from the horses mouth, not that Toms a horse of course<img src="/forums/styles/default/casinomeister/smilies/grin.gif" class="smilie" loading="lazy" alt=":D" title="Big Grin :D" data-shortname=":D" /> Tom should tell you why and the how comes and it may save Maxd a bit of time with a P.A.B, thats what gets me with these issues involving good casinos, they all have a toll free phone number, cept Inetbet(which responds prompt by email imo).<br /> <br /> Club is a outstanding casino and im sure the issue is prolly what lauram stated in the above post, they are not the type of casino to just jipp a player out of winnings and not give a answer to why, imo..........laurie</div>
 
<div class="bbWrapper">I&#039;ve given pfurt access to post in this thread. She&#039;s already PABd and I&#039;m sure Max will handle this early this week.</div>
 
<div class="bbWrapper"><b>thanks and more details</b><br /> <br /> Hi everyone and thanks so much! <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /> and thanks for letting me<br /> write here!<br /> <br /> I stopped playing in club world because of the small hands but<br /> last Tuesday I got the message from forums that club<br /> world has now higher limits for blackjack. So on Wednesday I decided<br /> to join again.<br /> <br /> I deposited 700 EUR with the code for &quot;all games&quot; that was on<br /> their website WEDNESDAY40 and got 280 EUR bonus. The terms said<br /> 15 times deposit and bonus and blackjack count as half.<br /> <br /> I played blackjack a lot until the playthrough came to 0 and I played a<br /> little more after this but when my balance was 6030 I made a<br /> withdrawal for all the balance 6030 EUR. Thursday I got an email<br /> asking for documents and one hour and a half later another email of a withdrawal approved for only 637 EUR .<br /> I came to the cashier and saw that the rest of my withdrawal <br /> removed &quot;play bonus removal&quot;. I came to chat to check what<br /> happened and they said that there are &quot;issues and problems<br /> concerning your withdrawal&quot;. I asked for details and I got the answer<br /> that &quot; I really don&#039;t have details &quot; and that the issues were <br /> &quot;fraud issues&quot;. They told me to email them so I did twice but got<br /> no reply . I will now wait to see what will happen with my PAB and<br /> hope for the best. <img src="/forums/styles/default/casinomeister/smilies/confused.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" /></div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="pfurt" data-source="post: 285392" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285392" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285392">pfurt said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> So on Wednesday I decided to join again. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Did you open a second account or use your existing account?</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="GemG7" data-source="post: 285417" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285417" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285417">GemG7 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Did you open a second account or use your existing account? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> This certainly looks like the most obvious cause of the problems.<br /> However since it was not a welcome bonus that was used but a bonus available to existing players then at least bonus abuse is not a problem.<br /> Anyway it is in the safe hands of Max now so no doubt all the relevant details will appear in good time.</div>
 
<div class="bbWrapper">FYI, the PAB has been processed and submitted. Club World is usually pretty speedy when it comes to responding to these things so I&#039;d expect a reply today or tomorrow.</div>
 
<div class="bbWrapper">Ok, the OP failed to mention that they had been busted by CW for multiple counts of identity fraud. Case closed and OP banned.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="maxd" data-source="post: 285462" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285462" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285462">maxd said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Ok, the OP failed to mention that they had been busted by CW for multiple counts of identity fraud. Case closed and OP banned. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Crumbs! That was quick.<br /> <br /> Furthermore, as soon as you cleared her to post in this thread, she put her foot in it<img src="/forums/styles/default/casinomeister/smilies/grin.gif" class="smilie" loading="lazy" alt=":D" title="Big Grin :D" data-shortname=":D" /></div>
 
<div class="bbWrapper">Very frustrating for all concerned.<br /> <br /> Perhaps Brian has a 6th sense on these things.<br /> <br /> Wasting Max&#039;s time in this way just uses up resources that would be better directed to genuine cases as well as annoying the hell out of us all.<br /> <br /> It also makes it less likely forum members will want to try and help the next new member with a tale of woe.<br /> <br /> At least as far as CW are concerned it reminds us there are Two sides to every coin.</div>
 
<div class="bbWrapper">What I dont understand is why a sum of $637 was approved for withdrawal. Fraudsters should be given their lessons and the deposits confiscated. That will make them think twice before engaging in any fraudulent activities.</div>
 
<div class="bbWrapper">What a complete and utter waste of time.<br /> <br /> Yet again, someone has stitched themselves up and decided to waste Max&#039;s time, along with everyone who responded to the OP in this thread.<br /> <br /> The PAB service is great, but I can&#039;t help but fear further instances such as this may lead to it being withdrawn. As of late, so many PABs have turned out to be fake and players have been banned that the real successes that come from it have been overwhelmed by these idiots. <br /> <br /> Has it not been considered that where possible, members (or maybe just newbies) have to prove that they have contacted the rep on here <b>prior</b> to pitching a bitch? <br /> <br /> Personally, it doesn&#039;t bother me all that much if I post a reply on here to someone&#039;s problem, and then the player is busted for being a fraud. But on the one instance that I tried to deal with such a matter outside of these forums, only to discover through Max that he was too, a fraud, I can only too well understand what Max seems to be going through, albeit on a far more regular basis.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="KMAY87" data-source="post: 285506" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285506" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285506">KMAY87 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Has it not been considered that where possible, members (or maybe just newbies) have to prove that they have contacted the rep on here <b>prior</b> to pitching a bitch? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> That&#039;s something I&#039;m trying to enforce more and more as time goes on. These days I won&#039;t look at a PAB if there is a rep and the OP hasn&#039;t contacted them yet. If the Rep route fails I&#039;ll have a look at it then but until they have at least tried it&#039;s &quot;On Hold&quot; for the PAB.<br /> <br /> In this particular case we knew we could get a quick answer from the casino so we just did it to get the thing settled. Like someone said, B has a 6th sense about these things.</div>
 
<div class="bbWrapper">i just hope that in the long run the idiots dont ruin it for all the genuine people with real complaints</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="KMAY87" data-source="post: 285506" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285506" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285506">KMAY87 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> ...As of late, so many PABs have turned out to be fake and players have been banned that the real successes that come from it have been overwhelmed by these idiots... </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>It&#039;s just par for the course - besides, I feel that busting fraudsters is just as successful as assisting legit players.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Casinomeister" data-source="post: 285570" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285570" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285570">Casinomeister said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> It&#039;s just par for the course - besides, I feel that busting fraudsters is just as successful as assisting legit players. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> That&#039;s true, and I also particularly enjoy reading a player&#039;s tale of woe only for you to chip in with them being busted for whatever reason, but do you not feel at least a tad peeved when someone gets in with multiple accounts on the forums?</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Casinomeister" data-source="post: 285570" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=285570" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-285570">Casinomeister said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> It&#039;s just par for the course - besides, I feel that <b><u>busting fraudsters </u></b>is just as successful as assisting legit players. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <span style="font-size: 12px">Busta-Rhymes ain&#039;t got $hit on <b>Busta-Meister</b>...lol <img src="/forums/styles/default/casinomeister/smilies/tongue.gif" class="smilie" loading="lazy" alt=":p" title="Stick Out Tongue :p" data-shortname=":p" /></span></div>
 

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