i did post this in another thread as a reply and my story but thought i may start a new thread as its kind of interesting. I have not put every specific detail in so its a little jumpy but you get the gist of it i guess. Ive never CB a casino before and never planned on it. But this was not one transaction but 37.
I recently had what i can only describe as an identity theft issue. I downloaded a program for my computer which seemed harmless and i had researched quite well and when it installed i got a pop up box offering the add on programs usually its like an anti virus program etc. I usually always uncheck the box but then i got another pop up saying if i dont install the other program may not function correctly. Stupidly i just hit continue. Every thing was fine nothing unusual. (i should say i can only work out tat this additional file was what i think ended up causing the problem allowing someone remote access to my computer)
And then today i see a warning for all chrome users to update their browser that gives people remote access to your computer
One night i was up for a toilet stop and noticed my computer was off its sleep mode. Thought nothing of it at all.
I go away for a couple of days then find $5000 had been taken from my bank and played on a casino site i am a member of.
I cancelled everything locked my internet banking and wondered wtf. So it seems my computer was being accessed remotely i found out. Went through the recently installed programs and deleted them. Contacted the casino and explained what happened. (I have shortened all the minor details no need for a step by step recount).
They didnt care.
The user had all my internet history. All my saved logins. My internet banking.
I contacted police they didnt care they just redirected me to another government body which handles cybercrime and all you can do is report it. Then they decide which reports may be looked at by police
I called the bank and explained it and started a non authorization claim.
The bank called me and found the ip was about 2 hours away from where i live. But they decided that either i had given my details to someone or i played it myself.
No refund. Nothing. I said to the casino how could your systems bot realise i usually play like $50 max and suddenly over 2 days ive played $5000 that i dont have to be wasting on gambling. No one questioned it.
So apparently thats that i haven't got $5000 and the bank just said nope.
So charge backs dont always work even when you are in the right and i mean how the hell can i prove this to the bank.... so just depends on your country and your bank i guess
I recently had what i can only describe as an identity theft issue. I downloaded a program for my computer which seemed harmless and i had researched quite well and when it installed i got a pop up box offering the add on programs usually its like an anti virus program etc. I usually always uncheck the box but then i got another pop up saying if i dont install the other program may not function correctly. Stupidly i just hit continue. Every thing was fine nothing unusual. (i should say i can only work out tat this additional file was what i think ended up causing the problem allowing someone remote access to my computer)
And then today i see a warning for all chrome users to update their browser that gives people remote access to your computer
One night i was up for a toilet stop and noticed my computer was off its sleep mode. Thought nothing of it at all.
I go away for a couple of days then find $5000 had been taken from my bank and played on a casino site i am a member of.
I cancelled everything locked my internet banking and wondered wtf. So it seems my computer was being accessed remotely i found out. Went through the recently installed programs and deleted them. Contacted the casino and explained what happened. (I have shortened all the minor details no need for a step by step recount).
They didnt care.
The user had all my internet history. All my saved logins. My internet banking.
I contacted police they didnt care they just redirected me to another government body which handles cybercrime and all you can do is report it. Then they decide which reports may be looked at by police
I called the bank and explained it and started a non authorization claim.
The bank called me and found the ip was about 2 hours away from where i live. But they decided that either i had given my details to someone or i played it myself.
No refund. Nothing. I said to the casino how could your systems bot realise i usually play like $50 max and suddenly over 2 days ive played $5000 that i dont have to be wasting on gambling. No one questioned it.
So apparently thats that i haven't got $5000 and the bank just said nope.
So charge backs dont always work even when you are in the right and i mean how the hell can i prove this to the bank.... so just depends on your country and your bank i guess
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Im sorry I didnt think about your feelings and the fairness of it when I did so.
