- Joined
- Mar 29, 2013
- Location
- United Kingdom
Hi Colin,
Whilst we appreciate your help with pointing out shady practices to us, I think in some parts of your previous post you are being a bit silly. The affiliate mentioned above is ASA compliant however we agree that his marketing strategy could be altered to help out the players user experience.
Each picture does state that terms and conditions apply, they are not advertising wager free bonuses as you well know.
He is posting real life wins and not fake wins, at no point does he state this was the game that the jackpot was won on. Again this could be construed as confusing, but it is compliant. We are not going to close an account down for confusing but compliant. We have however asked the affiliate to keep the games relevant to the wins for clarity in future.
With regards to casumoffers.co.uk this was seized by us in January, of course this does not mean it is us because the URL is still listed, again you know this.
Sometimes affiliates can have hundreds of pages and an oversight like this can happen, we have alerted the affiliate they must change this to reflect the truth and they are in the process of doing this. Thank you for finding that.
Best Regards
As someone who works in this industry, i find this answer concerning... Misleading players is NOT compliant under UKGC guidelines - it might be under ASA rules ( i doubt it ) but it is NOT under UKGC rules - i wonder what they would say if they were to see this reply...
I love Casumo, i think it's a great site - but you seem to be getting worse and worse, and the excuses more and more lame... Fine, CM might not be seen by every player in the world, so maybe you don't care that much about what players on here think, but to excuse this type of misleading behaviour is wrong, and this kind of thing is exactly the kind of story like the Daily Mail would love to run a headline about:
ONLINE CASINOS MISLEAD PLAYERS INTO SIGNING UP
Whilst i do agree that some people in this thread seem to be going out of their way to find bad affiliates (and it must be hard to keep on top of them all) - if you were stricter from the get-go, you wouldn't have this problem. Do they bring in so much revenue that you can kind-of turn a blind eye to it?
I spend so much time defending our industry on here, sometimes to no avail, but then to see a post which is almost excusing this type of misleading behaviour (i appreciate you have asked them to change it) is wrong...
And also, to be honest, i would very much imagine that misleading people WOULD be against ASA standards...