hello everyone, im sorry to make my first post here in a complain section but i need to tell everyone what happened to me since i believe im being badly abused.
Recently i played pacificpoker and casino games, all went good until i played low money and losed somenthing.
My problem happened when i started play hard on blackjack and poker and happened that i won a considerable amount of money.
In the day i had to receive my money i found out my account blocked and after some phone calls and email i received an email from them telling me they found some issues on my account regarding bonus points and for that they are doing an investigation.
I continue email them to receive at least information..and most important the payment on my credits.
As result i had no reply and my account is still blocked...
I wander if is possible to do somenthing about this kind of issues.
Facts is that im banned from their poker room and casino, and with no explanation about it, also they didnt pay my credits.
Just to let everyone know and avoid to win and play hard...since thats what you get in return.( ban no win and no payment )
Thank you all for your attention
Any kind of help would be appreciated.
Regards
Recently i played pacificpoker and casino games, all went good until i played low money and losed somenthing.
My problem happened when i started play hard on blackjack and poker and happened that i won a considerable amount of money.
In the day i had to receive my money i found out my account blocked and after some phone calls and email i received an email from them telling me they found some issues on my account regarding bonus points and for that they are doing an investigation.
I continue email them to receive at least information..and most important the payment on my credits.
As result i had no reply and my account is still blocked...
I wander if is possible to do somenthing about this kind of issues.
Facts is that im banned from their poker room and casino, and with no explanation about it, also they didnt pay my credits.
Just to let everyone know and avoid to win and play hard...since thats what you get in return.( ban no win and no payment )
Thank you all for your attention
Any kind of help would be appreciated.
Regards