just had another fruitless conversation with live chat, what legitimate company leaves no way for a customer to contact them
Vien: Hi.
jason : morning
jason : my question is above
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Vien: Previous to February 2009 BigDaddysCasino ran several promotions and saw a turn-around time of about 1-2 days or less for withdrawals, but in recent weeks we have experienced delays in our withdrawal processing.
We hope to be back on track very soon, and we thank-you very much for your patience. You will be sent a notification email the moment your withdrawal is processed.
jason : this is the 4th time i have been given this generic response that answers nothing
Vien: There is no update from management.
jason : can you tell me why the email address is dead and is there a supervisor i can speak to
jason : surely there is a contact email to get in touch with the management
Vien: All I can do is forward your complaint and concerns to them. We are just a hired 3rd party support. We do not handle any of the player withdraw requests.
jason : so do you have contact details for the group that does
Vien: Unfortunately there is not an email available.
jason : then can you please forward my complaint to them
Vien: Please be patient and I will help you notify them of your complaint.
jason : i have been very patient and i know its not your fault but this company are extracting the urine and i thank you again for your help
Vien: Defiantely. I will hope this will help speed up your withdraw.
jason : me too but i doubt it
good day
Vien: Thank you for your patient. Have a nice day.
