Have the casinos become a lot more user friendly and loyal towards customers...?
Is it a result of the strong competition out there?
Example:
I took a 200% (40x wagering) at a pretty new casino. I won a lot and suddenly pushed MAX bet for 12,5 euro pr spin. The maximum during bonuses is 5 euro at this casino.
I contacted chat and told them what happend. "No, problem" we will just leave a note here that you told us about your mistake.
I managed to overcome the wagering and withdrew 900 euro from 100 euro deposit. No questions asked.
Had this been between 2008-2012 I would almost certainly never have seen that money. They seem so much more honest, "on the customers side" and afraid to get a bad rumor now?
Am I wrong or has the entire industry become better(more honest) towards customers?
-D-
Is it a result of the strong competition out there?
Example:
I took a 200% (40x wagering) at a pretty new casino. I won a lot and suddenly pushed MAX bet for 12,5 euro pr spin. The maximum during bonuses is 5 euro at this casino.
I contacted chat and told them what happend. "No, problem" we will just leave a note here that you told us about your mistake.
I managed to overcome the wagering and withdrew 900 euro from 100 euro deposit. No questions asked.
Had this been between 2008-2012 I would almost certainly never have seen that money. They seem so much more honest, "on the customers side" and afraid to get a bad rumor now?
Am I wrong or has the entire industry become better(more honest) towards customers?
-D-