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What in the world 5Dimes?

Discussion in 'Sportsbook Complaints' started by ksb11, Mar 25, 2012.

    Mar 25, 2012
  1. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    All right, before people say "I told you so", about this Costa Rican Sportsbook, let me just say that I have had a lot of very fast, no hassle payouts from those guys, and 99% of those payouts were from their casino not sports betting. CS is a very shaky there but nothing u can't live with. Before I get to the point I wanna say that it really came down to their $1 min and $1000 max bet on the Euro Roulette wheel, and their reliable, speedy payouts- WU or courier check.

    A couple of weeks ago I deposited $400 and the next morning requested a $1360 payout (courier check) after some casino action. Note: Within the last month 5Dimes posted this info on the Payout request page, also this info is sent via email when requesting a payout via check

    We have sent you this as you stated you were interested in requesting a cashier check payout. Please be sure to read very carefully the following conditions:

    1) FedEx packages take 5-7 days to arrive after the date the redemption is processed.

    2) Early inquires opened with the processor incur in a $10 fee.

    3) Returned packages due to delivery impossibilities caused by incorrect or incomplete address information or inability to locate the recipient will incur in a $50 fee.

    4) Stop payments cannot be performed by the merchant. If forced to request a stop payment, the account will be charged a $250 fee. Either case will permanently ban your account from processing check payouts.

    In order for us to process a cashier check you must be aware and agree to all of the above. If there is anything you feel discomfort with or you have any questions please be sure to ask us before submitting the request. To submit the cashier check request we need you to confirm your account number, password the amount you want processed and they physical address for shipping.


    Well 7 days go by and nothing, no Fed Ex delivery. I finally contact CS this past Wednesday because it has never taken longer than 3 days. They tell me they now have the tracking # and say the check was delivered! What? They give me the tracking # and it does say it was delivered, with no signature required of course. So they tell me with no apologies that I have two choices. 1) look around better for my package (for real!), 2) Request a stop payment and have the funds returned to my account minus $250 for THEIR trouble- IF they find out the check has not been cashed! I know it's not been cashed by me, that's for sure! This they say, could take 7-10 business days. BTW I am forever banned from a payout by check,it has to be WU.

    This whole situation makes me very suspicious. Never before have I had a problem with 5Dimes, and in retrospect it seems like they were just waiting for this to happen with me. I know that's a little paranoid but whatta buncha rudeness! To tell you the truth I just want my $$$ back in my account so I can get a WU transfer. I just hope they don't try and say my check was cashed, I beat their casino fairly again and I want my payout. That's all. Thx for letting me vent
     
    2 people like this.
  2. Mar 25, 2012
  3. Jennifer

    Jennifer Banned User - violation of <a href="http://www.cas

    Occupation:
    stuff
    Location:
    canada
    Ive never heard of them before but after reading this post, I feel as if they are shady. I just get the feeling that they are trying to screw you over.
     
  4. Mar 25, 2012
  5. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    Strange this should happen to you also. I found a package under my carport that was delivered and I was never notified until I checked the status. It was set behind the garbage can for goodness sake. so if you are in a home...check the "hidden" places. It just might be there!

    .
     
    3 people like this.
  6. Mar 27, 2012
  7. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    Update...

    So today 5Dimes returned my funds to my account minus the fees they charged me for losing my check ($250), so $1110 was returned. So I just requested a payout via WU, but not before I made the $250 (cancelled check fee) back on the Roulette table. I tell you, it was very hard not to try to play that up to $5000 before cashing out but whatever, I decided not to test my greediness!:thumbsup:

    Thx for listening
     
    3 people like this.
  8. Mar 27, 2012
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom

    Load of BS. It was fedex that "lost" the check, not you. It could even have been stolen by a crooked delivery agent (a known issue here in the UK with some delivery services). I expect all they are doing is passing on the charges from their processor, irrespective of who is at fault.

    They know damn well you are not going to report the loss of a gambling cashout to the police, nor report them (or Fedex) for loss of what is in effect an illegal package.
     
    1 person likes this.
  10. Mar 27, 2012
  11. samoas

    samoas Senior Member

    Occupation:
    Office manager in fine dining
    Location:
    Philly born & raised 2 traffic lights away
    WTG on winning the money back ksb!:thumbsup:

    Gotta love karma;)
     
    2 people like this.
  12. Mar 28, 2012
  13. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    It's really funny you say that, VWM, because I have never had a problem with any kind of casino check delivery before this. The check was tracked as delivered but I really don't think a Fed Ex guy ever delivered it, I never miss them. My paranoid thought was that it was intentionally not delivered but marked as delivered- how? I don't know, but what are you gonna do?
     
  14. Mar 28, 2012
  15. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    I think this is daylight robbery from 5Dimes.

    You should PAB to get the $250 back. The cheque should be cancelled and reissued...there's NO WAY that costs anywhere near $250. If you were going to scam them, then they'll find out when stopping the cheque that you already cashed it, and since you didn't, where's the scam? What advantage is there for you in saying you didn't receive it? You felt like donating $250??? It's madness.

    PAB. I would.
     
    2 people like this.
  16. Mar 28, 2012
  17. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    Yea, thanks. I would of considered such a route if they had said my check was cashed and there was nothing they could do to get my funds back. but my funds were returned, I made the $250 back (not that that justifies anything), and it looks as if I will get my $$ transferred via WU tomorrow.

    Also, when it comes to the 'stop payment' on the check, they now have terms (this is somewhat new, about a month or so) you have to agree with, stating that you consent to this $250 fee if a stop payment has to be made. This is bogus I know, but what else are you gonna do but agree to consent when you want a check? It makes me very suspicious about the whole thing tho.
     
  18. Mar 28, 2012
  19. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom

    If you have a crooked Fedex agent, they can steal a package and record it as "delivered", and provide enough bogus proof to ensure Fedex are 100% convinced.

    This scam has been exposed in the UK where a customer claimed a package had not arrived, yet the delivery company said their records showed it to have been delivered and signed for. It turned out to be a fraud. A telling piece of evidence was that the signature on delievery was shown to be a forgery, and a picture taken of the location of the alleged delivery was NOT that of the recipients address.

    As well as the frauds, there is simple laziness, where a delivery agent just shoves the package into a safe place, or a not so safe place (such as a wheelie bin just before collection day), rather than attempt a redelivery.

    I had one lost package, presumably a gift from a casino, that City Link had, but when I contacted them about the card left through the door they flatly refused to redeliver the package, nor would they tell me who sent it so that I could contact the sender. I also had one casino ask whether I had received a gift, and I hadn't, neither had I seen a failed delivery card, so it must have either been lost or stolen.

    I have had several packages left inside the wheelie bin, and if I don't notice before putting it out, it just ends up in landfill. I have even had them tossed over the back fence, left in the garden in the rain, with the agent seeing no need to leave a card to say this had been done.
     
    2 people like this.
  20. Mar 28, 2012
  21. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    That's really crazy stuff, however, it doesn't surprise me in the least bit.
     
  22. Mar 28, 2012
  23. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    Glad you didn't end up out of pocket here, but I'd say the biggest slice of 'blame pie' lies with Fedex rather than 5Dimes.

    Surely Fedex are liable for costs when a package goes astray. Can 5Dimes not make a claim against this? Have you asked FedEx for the proof of delivery?

    As for stories of dodgy FedEx deliveries.... you dont have to look far on the web to find them . Would you want your new PC delivered by this guy??!!

    You must register/login in order to see the link.
     
    Last edited by a moderator: Dec 12, 2017
    2 people like this.
  24. Mar 28, 2012
  25. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
     
    Last edited by a moderator: Dec 12, 2017
    1 person likes this.
  26. Nov 19, 2012
  27. annihilus

    annihilus Dormant account

    Occupation:
    gambling industry
    Location:
    Italy
    In more than 3 years never had a problem with 5Dimes as player and as affiliate. Customer and Affiliate support always answered me very fast and once I had a little prob it has been solved immediately.
     
  28. Nov 19, 2012
  29. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Thats a pretty old thread yer digging up there anni
     
  30. Nov 19, 2012
  31. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    yeah...several threads are getting a bump (within a few minutes) from this new member tonight :)

    according to profile: "Involved in gambling online industry"
     
  32. Nov 19, 2012
  33. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Yup, hes on another forum soliciting pms and emails for some spammy venture
     
  34. Nov 30, 2012
  35. zaalouk29

    zaalouk29 Banned User - troll

    Occupation:
    customer service
    Location:
    canada
    5dimes has problems with check (most of the times), if you are non us player I advise to use moneybookers but if you are us the your best shot is p2p like w.u
     
  36. Dec 7, 2012
  37. wigan rl

    wigan rl Experienced Member

    Occupation:
    Selfemployed
    Location:
    Wigan
    You must register/login in order to see the link.

    Pretty long thread but worth a read the op asked sbr to get involved but they ruled for 5dimes and wont talk about it anymore

    The way this Tony guy acts in chat makes me think how they get business
     
  38. Dec 17, 2012
  39. Topsunhot

    Topsunhot Dormant account

    Occupation:
    Manager
    Location:
    Florida
    So do you trust 5dimes?

    I've read comments that make me concerned. What is the consensus on using the 5Dimes site.
     

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