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Casino Solera

Discussion in 'Online Casinos' started by irmster, Oct 20, 2013.

    Oct 20, 2013
  1. irmster

    irmster Quit Gambling PABnononaccred

    Occupation:
    auditor
    Location:
    UK
    I gave Solera a go as it's a sister site to Tropezia Palace.

    Took the SUB - but honestly, it was about as much fun as going to the dentist. Not just slow - but totally hopeless. In the end I gave up. Where's the fun in watching reals endless spinning with no result.

    Don't bother going there until they sort it out. Total waste of my deposit which I could have enjoyed elsewhere. :mad:
     
  2. Oct 21, 2013
  3. 007sam

    007sam Experienced Member

    Occupation:
    Swinger
    Location:
    uk - NorthWest
    Had same at TP, see thread above, I feel ur pain it's so annoying......
     
  4. Oct 21, 2013
  5. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Yes I gave them a shot for their Rival slots. I put the game on auto-spin which I don't usually do because when I deposit to play I like to actually play.
     
  6. Oct 21, 2013
  7. tryme

    tryme Experienced Member PABnononaccred webmeister

    Occupation:
    Why Do People Always Ask That
    Location:
    Kent, UK
    I don't think the Tropezia lot are doing much with Solera at all. It's just been neglected, to be honest. They haven't updated the site in, well, nine months or more.
     
  8. Oct 21, 2013
  9. irmster

    irmster Quit Gambling PABnononaccred

    Occupation:
    auditor
    Location:
    UK
    They really should not be taking deposits - it's just not fit to play. A bit annoyed with myself for not stopping after a couple of (very long) spins and asking for a refund. As it is I left a small balance there as I just had enough.

    Be interested to see what luckysox has to say about this. It gives Tropezia Palace a bad name by association - originally it was put forward in the Baptism of fire - before it was withdrawn.
     
  10. Oct 22, 2013
  11. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Ohhh so thats the reason it was withdrawn. Well I can certainly see why that would be the case.
     
  12. Oct 22, 2013
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Which begs the question....why would anyone play at a casino that hadn't updated it's site in NINE months???

    It's crazy.
     
  14. Oct 22, 2013
  15. irmster

    irmster Quit Gambling PABnononaccred

    Occupation:
    auditor
    Location:
    UK
    Well, unfortunately there is not a big banner on the site which says "Site not updated for nine months". That's why. :rolleyes:
     
    1 person likes this.
  16. Oct 23, 2013
  17. luckysox

    luckysox Man with Socks

    Occupation:
    Online marketing
    Location:
    Europe
    Hi 007sam!
    not sure if you saw my reply on the TP thread yet, message me your username and I will gladly look into your account to see what happened and straighten out if needed be.
    Cheers!
     
  18. Oct 23, 2013
  19. luckysox

    luckysox Man with Socks

    Occupation:
    Online marketing
    Location:
    Europe
    Hi irmster!
    We will most likely put Solera registrations and deposits on hold for now until it gets updated to a new system platform. Will have your account looked into. Did you contact support at all?
     
  20. Oct 23, 2013
  21. irmster

    irmster Quit Gambling PABnononaccred

    Occupation:
    auditor
    Location:
    UK
    Hi - yes I contacted support - told them my frustrations with the site and asked them to close my a/c.

    I did receive a reply saying they had closed my a/c, but without any response to the concerns I raised.

    If you are now suspending deposits, it's a shame you didn't take that decision before I wasted £150 watching reels spin endlessly. (£150 to get the max SUB). The site really is unplayable.
     
    1 person likes this.
  22. Oct 23, 2013
  23. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    I also experienced the same issue as outlined above. I didn't contact support as I wanted out of there as fast as I possibly could. However I do have screen shots of the disconnection errors saved.
     
    1 person likes this.
  24. Oct 23, 2013
  25. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Ouch :(

    I agree I don't understand the reason this casino's taking deposits when there are such severe issues with lagging and disconnection? I auto-played my deposit on some Rival games on turbo-speed of course (the reels wouldn't move otherwise) because I was getting a head-ache. I must have tried about thirteen different games.
     
  26. Oct 23, 2013
  27. luckysox

    luckysox Man with Socks

    Occupation:
    Online marketing
    Location:
    Europe

    irmster, please contact me for a "small thank-you-for-trying" that I can give you on Tropezia Palace instead :)
     
  28. Oct 23, 2013
  29. luckysox

    luckysox Man with Socks

    Occupation:
    Online marketing
    Location:
    Europe
    mmark21, please pm me your Tropezia Palace username and I will have something for you as thank-you-for-trying Solera.
     
    2 people like this.
  30. Oct 23, 2013
  31. irmster

    irmster Quit Gambling PABnononaccred

    Occupation:
    auditor
    Location:
    UK
    I was more trying to point out to other users that the site needs some work. Thanks for the offer though - every little helps!
     
  32. Oct 23, 2013
  33. luckysox

    luckysox Man with Socks

    Occupation:
    Online marketing
    Location:
    Europe
    Ah, nevermind then!
    :D
     
  34. Oct 23, 2013
  35. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Well I certainly wont say no ;) But IMO Solera does need some renovating. You have all the tools to make it a success including a good variety of games. The only thing thats standing in the way are the server issues. I'll send you a PM with my user name and a copy of the error code/screen so you can work out whats going on.
     
    1 person likes this.
  36. Oct 24, 2013
  37. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Luckysox has resolved the matter for me. I'm confident Luckysox is listening to our feedback on this forum and that the server issues will be corrected in the near future :)
     
  38. Oct 24, 2013
  39. luckysox

    luckysox Man with Socks

    Occupation:
    Online marketing
    Location:
    Europe
    Near future being 6 months! :p
    Solera does not accept new players, please do not sign up. We have to move it to the new platform.

    No worries, we got something überkool that we are cooking in the meantime :D
     
    2 people like this.

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