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Casino Share - wrong bonus terms

Discussion in 'Ask the Meister' started by poser, Oct 29, 2008.

    Oct 29, 2008
  1. poser

    poser Experienced Member

    Occupation:
    Student
    Location:
    Hamburg
    Hi,

    as CS is accredited here, an you plz tell'em to correct their bonus terms !!

    ->
    A player's Cash account may be cashed out at any time (except for new players who have received the opening offer bonus and have not met both the 250 minimum number of bets and 40x wagering play-through requirement).
    ->

    This is not true. Just took "Happy Halloween", and their is no cashin possible!!
     
  2. Oct 29, 2008
  3. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Please elaborate. I am just about to claim the happy halloween bonus. Thanks.
     
  4. Oct 30, 2008
  5. poser

    poser Experienced Member

    Occupation:
    Student
    Location:
    Hamburg
    This is really too bad.

    Now, you have to wager 1.200€ on Tree Card Poker for a 10 € bonus...

    Or 6.000€ on Aces Faces Video Poker for 10 € bonus.

    Or more than 100.000.000.000€ on Red Dog (!) .... to cash out 10€ of bonus. Same for any BJ, Craps...
     
  6. Oct 30, 2008
  7. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I deposited and I the Halloween bonus was instantly credited to my account. I havent fufilled the 30x WRs yet though so I dont know as yet whether the cashout will be declined. I tend to think that there shouldnt be many probs though.
     
    1 person likes this.
  8. Oct 30, 2008
  9. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Where in the world are you getting these numbers????

    100,000,000,000 of wagering for a 10€ bonus if you play Red Rog/BJ/Craps? I think your math is wayyyyyyyyyyyyyyyyyyyyyy off.

    Are you by chance multiplying 250 * 40 to get these numbers? If so, read again, it says 250 bets as well as playing it through 40x. Each is seperate....total bets placed has nothing to do with the rollover amount.
     
  10. Oct 30, 2008
  11. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    100,000,000,000...is that supposed to represent 100 Billion ?? :eek2:
     
  12. Oct 30, 2008
  13. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Yea, really. It doesn't add up - pun intended! :D
     
  14. Oct 31, 2008
  15. Mario

    Mario Dormant account

    Occupation:
    CSC Supervisor
    Location:
    South Africa
    Hi All,

    Please note that the bonuses works as follow:

    Bonus system wager requirements is 30 times

    Sign-on bonus 40 times.

    Only the opening offer wager requirements needs to be met in full in order to cash-in otherwise all other offers will allow you to cash-in at anytime and only the left over bonus would then be voided.

    So basically there should be no reason as to why you would not be able to cash-in unless you've received an opening offer bonus.

    However like what it sounds like from your communication is that you've received an all player or regular player offer which would allow you to cash-in.

    However should you still experience issue, please PM me with your account details and I would be all to glad to look into the matter for you.

    Hope to hear from you soon in order to get this matter resolved.

    Thanks
    Mario
     
  16. Oct 31, 2008
  17. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Mario,

    In that case I suggest that the SUB be claimed by the player prior to depositing instead of being credited instantly. Otherwise, if players do not wish to take up the welcome bonus, they will still be bound by the bonus WRs.

    BTW, I saw as a promo that flashed across while playing that if you play $20 at Boogie Monsters you get 1500 Green points. I dont know if I read wrongly but I played $20 and dint see the Green Points in my account. Just wanted to know if I misread it.
     
    1 person likes this.
  18. Oct 31, 2008
  19. Mario

    Mario Dormant account

    Occupation:
    CSC Supervisor
    Location:
    South Africa
    Hi Chuchu59,

    Please note that the player has the opportunity to request the reversal of the bonus.

    It is clearly stated in the T&C as well as an in software pop-up gets populated and notifies the player here off.

    Should you wish to be removed from the bonus simply contact support.

    In regards to the Green Points offer please PM me your account details and I'll look into the matter for you.

    Thanks
    Mario
     
  20. Nov 3, 2008
  21. poser

    poser Experienced Member

    Occupation:
    Student
    Location:
    Hamburg
    Yes, BJ and Red Dog +++ counts as 0% !!!!

    So you can even wager far more than 100000000000000000000000000000 !!

    Read T+Cs ( for all promotions 30X, for welcome 40X)

    The wagering contribution percentages requirement is different based on the game type played as follows:
    Slots and Parlor Games - 100%
    Table Poker, Roulette - 25%
    Blackjack, Video Poker, Craps, Baccarat, Casino War, Sicbo - 5%
    Classic Blackjack, Progressive Slots and Games, Red Dog, All Aces , Jacks or Better and Power Poker Video Poker - 0%


    For my (correct) math, this is:

    120 times on tabele pokers, so 1200 on 10€

    600 times on Craps, this is 6000 for a 10€ bonus !!

    AND infinite (!!!) on C. BJ, Jacks or Better..... so more than 10000000000000000000000000000000000000000000 for a 10€ bonus !!

    Just a joke !!!
     
  22. Nov 3, 2008
  23. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    So don't play there. Go elsewhere and see how great a bonus offer you get. The norm is TWO PERCENT of those listed games counting towards the WR. wtf do you expect? Ever since MGS implemented the clearplay system, blackjack and other vp games have only counted from 2-5%. Where have you been? Under a rock? ;)

    And saying 1000000000000000000000000000x is VERY MISLEADING. Get a grip!
     

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