Made a withdraw 14/01/21, done that several times at this casino and recived the founds. But now i wait a week, no founds on my bank accout.
So on the 23/01/21 i use their live chat, and get this response:
Kevin, our tech team, and the payments team are working on this issue. The withdrawal will be in your bank account by Tuesday at the latest.
(04:26:46 PM) KEVIN SIMONSEN: Ok, i'll wait until then. If i make a withdrawl now or in the future, will this happen again ?
(04:27:28 PM) Saso: No no. It was one time technical issue. We are really sorry about this
Well, guess what, no money in my accout, so i wait a few weeks and make contact again 05/02/21
(03:45:01 AM) Erik: Sorry for the delay, Kevin
(03:45:24 AM) Erik: I will have a look to your account, now.
(03:48:08 AM) Erik: We have news about the issue with your bank in your country.
The issue has been resolved with your payment provider and the withdrawal are going to be credited in your own bank in the end of the week.
In this case, this is the last update that we receive from the payment team.
At the moment we will again, kindly ask you to wait as the payment team did resolve the issue, the players will receive the missing withdrawals in the end of the week.
(03:49:25 AM) Erik: At the moment we will not able to escalate the case as the issue was resolved, we are sorry that you needed to wait for the missing withdrawals
(03:49:59 AM) Erik: You will receive the missings withdrawal by the end of the week.
Well, what do you know, no money in my bank account, third time they said it would be on my account shortly.
If you want to get paid by a casino, i would stay away from casinofriday for sure, i have been playing casinos for years, on guts, unbet and many others, but never had a casino lie to me as casinofriday have done, never had a problem with any other casino getting my win tranferred to me. I made a withdrawl from another casino yeasterday, was on my bank account today.
Stay away from casinofriday !!!
You can find more on Casino Friday in our official review.
So on the 23/01/21 i use their live chat, and get this response:
Kevin, our tech team, and the payments team are working on this issue. The withdrawal will be in your bank account by Tuesday at the latest.
(04:26:46 PM) KEVIN SIMONSEN: Ok, i'll wait until then. If i make a withdrawl now or in the future, will this happen again ?
(04:27:28 PM) Saso: No no. It was one time technical issue. We are really sorry about this
Well, guess what, no money in my accout, so i wait a few weeks and make contact again 05/02/21
(03:45:01 AM) Erik: Sorry for the delay, Kevin
(03:45:24 AM) Erik: I will have a look to your account, now.
(03:48:08 AM) Erik: We have news about the issue with your bank in your country.
The issue has been resolved with your payment provider and the withdrawal are going to be credited in your own bank in the end of the week.
In this case, this is the last update that we receive from the payment team.
At the moment we will again, kindly ask you to wait as the payment team did resolve the issue, the players will receive the missing withdrawals in the end of the week.
(03:49:25 AM) Erik: At the moment we will not able to escalate the case as the issue was resolved, we are sorry that you needed to wait for the missing withdrawals
(03:49:59 AM) Erik: You will receive the missings withdrawal by the end of the week.
Well, what do you know, no money in my bank account, third time they said it would be on my account shortly.
If you want to get paid by a casino, i would stay away from casinofriday for sure, i have been playing casinos for years, on guts, unbet and many others, but never had a casino lie to me as casinofriday have done, never had a problem with any other casino getting my win tranferred to me. I made a withdrawl from another casino yeasterday, was on my bank account today.
Stay away from casinofriday !!!
You can find more on Casino Friday in our official review.
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