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casino.com ... mansion casino group rep ?

Discussion in 'Online Casinos' started by muziq, Nov 25, 2014.

    Nov 25, 2014
  1. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    i have an issue with casino.com from mansion casino do they have a rep here?
     
  2. Nov 25, 2014
  3. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    i found him but he is not online since march

    well here my story i deposited 30 bonus 50 i played slots and roulette and withdrwal 700 all wins are from slots
    but later ma withdrawal was denied as i breached term i max bet 50% of bonus i made 3 bets above that on roulette

    the link send to me on mail didnt say about the maxbet rule or link to the general terms
    but soem were aroun dgeneral terms it was there

    well its true i breached the term even for 3 bets and i didnt won frm it

    is there any chance if i go for a PAB?
     
  4. Nov 25, 2014
  5. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    will PAB would be a bad idea guys?
     
  6. Nov 25, 2014
  7. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    Mansion Casino is listed in the "No can Do" so I think a PAB is probably out.

    I was able to find the terms & conditions with no problem listed on their home page under T & C. Aside from the 50% rule, Roulette is not allowed.
    As Dunover would day, DRATT

    13.7 Bonuses are awarded to enhance your enjoyment of our Casino games through regular game play, and CASINO.COM reserves the right to stipulate how a bonus is utilised by a player. Any player found to have wagering completed via low-risk betting on any form of Roulette, Baccarat, Craps, Spin and Win and Wild Vikings in the casino will not be allowed to include this amount towards their wagering in conjunction with the bonus that is active on the account. CASINO.COM reserves the right to withhold any amount in excess of the member’s original deposit until the correct amount is wagered fully and fairly. The casino also reserves the right to restrict certain types of wagering from contributing to wagering requirements and to withhold any withdrawals and/or confiscate all winnings for irregular play. Irregular play includes, but is not limited to, any one or more of the following types of play:
    (a) Where the bonus percentage in relation to the deposit amount is 100% or less, placing single bets in excess of 50% of the value of the bonus before the wagering requirements for that bonus have been met. This includes any games with double up options.
     
  8. Nov 25, 2014
  9. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    oh ok so seems PAB is out

    they give a link to the terms and in which said roulette contribute 25%
    and there was no mention to the maxbet rules
     
  10. Nov 25, 2014
  11. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    I understand it feels awful to be denied the winnings, but no, there is not much you can do about it.

    What I do hope is that you never play anywhere again without reading all of their T&C's first.
    They had this rule here, you broke it and now you'll have to pay for it. Sad but true.
     
    1 person likes this.
  12. Nov 25, 2014
  13. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart

    yeah true an experience player like me should have read the rules :(

    and would have stick to the good rep casinos

    the problem is that expecting this withdrawal i made some high deposits and that amde a big dent in my bank roll

    such a bad thing i wont be able to play and use the xmas promotions now :(
     
  14. Nov 25, 2014
  15. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    Good :thumbsup:

    Then you can be at Casinomeisters forum the time you would have played, and here you will teach everyone how to handle their money and tell them to read their T&C's.

    So nothing bad that can't be good instead...and yes, I'm ironic as usual ;)
     
    1 person likes this.
  16. Dec 4, 2014
  17. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    coldereo this is the thred i mentioned
     
  18. Dec 4, 2014
  19. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart

    well santa sprayed some lucky dust and wanted me to play

    had a winning streak from that small bank roll to made it so better :)
     

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