Casino Complaint Casilando - Closed account with £4800 withdrawal

Glad you got it. On my side, No reply from white hat gaming rep. Still waiting on passport. Account support have hinted they are going to do source of wealth too. Will update once my passport arrives.
 
My passport has been approved and sent out. Should be here by Saturday :) Just posting these attachments here incase they try and delay further even after giving them what they asked.
 

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My passport has been approved and sent out. Should be here by Saturday :) Just posting these attachments here incase they try and delay further even after giving them what they asked.
Do think you will get paid in all honesty, it’s just been a long and time consuming process.
Normally within 3 days I’m paid (Iam verified etc however)
 
Casilando locked my account and didn't say anything for 3 days. Then it took around 72 hours each time for them to respond to get an vague explanation. I still don't know the full story other than they intend to pay once I complete verification.

I forgot to update this thread.

I did get paid eventually, but the Casino is now on my don't touch with a barge pole list.
 
So what is the best whitehat place to play? I usually play at jonnyjackpot or hellocasino. Really hate their pending/ bank delay but the platform is way than any bml site. Hate skillzonet weird slow blueprint. I like the lvbet guys but last 2 seasions were very very bad. Lag and disconnection non stop. Any suggestion? I was about to deposit at csilando but I am not sure now...
 
Been quite a while now since i last played there, but i used to play at 21casino quite often, and never had any issues.
Cant vouch for them being the best White hat gaming site tho.

on any bml, If I play blueprint my iphone become so hot it about to burst in flames. Same thing with my samsung note 8.

whitehat and or caddel are really 10 years late with their only option bank transfer for withdrawls

I hate the “not happy? F you” attitude. Nice platform though.

so please create the following

—-Theonlyone casino dot com—-

Softswiss chat agents
Whitehat gaming platform
Rizk payment solution but no SOW ever
LVbet’s trustworthiness
Ladyhammer’s vip manager Romina
Paradise casino bonus terms before they added max win of 2500$ on deposit bonuse
 
on any bml, If I play blueprint my iphone become so hot it about to burst in flames. Same thing with my samsung note 8.

whitehat and or caddel are really 10 years late with their only option bank transfer for withdrawls

I hate the “not happy? F you” attitude. Nice platform though.

so please create the following

—-Theonlyone casino dot com—-

Softswiss chat agents
Whitehat gaming platform
Rizk payment solution but no SOW ever
LVbet’s trustworthiness
Ladyhammer’s vip manager Romina
Paradise casino bonus terms before they added max win of 2500$ on deposit bonuse
It will probably take me a while.
When the gif stops moving, the website should be finished.
If you get bored before that, try clicking on the gif.

You do not have permission to view link Log in or register now.
 
It will probably take me a while.
When the gif stops moving, the website should be finished.
If you get bored before that, try clicking on the gif.

You do not have permission to view link Log in or register now.
That's tremendous.......ly weird

It loads different things each time! Who knew

The man being slapped across the face with a wet fish being of particular amusement

edit: eel
 
That's tremendous.......ly weird

It loads different things each time! Who knew

The man being slapped across the face with a wet fish being of particular amusement

edit: eel
i found some great books on one of the sites.
Had both amazon links and audible, so not just made up ones.

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k1.jpg
 
Well great experience at hello casino for me. 24 hr pending then bank transfer sent. For whitehat its pretty fast!
 
Even though they stated all they will need is my passport im starting to think they will prolong this out even further asking more documents. I hope not the case. But I contacted them today on chat as i got no "we got your email" usual response to make sure they got passport. And it took them a while and they said they are awaiting the next steps. Fingers crossed it isnt more hoops to jump through im getting tired of this.
 
Even though they stated all they will need is my passport im starting to think they will prolong this out even further asking more documents. I hope not the case. But I contacted them today on chat as i got no "we got your email" usual response to make sure they got passport. And it took them a while and they said they are awaiting the next steps. Fingers crossed it isnt more hoops to jump through im getting tired of this.
I hope you don't have a first born child as that will be their next request. They were waiting for a copy of your passport, you sent them a copy of your passport that should be it - how many more steps can there be.

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Just placing this here incase they decide to slap a neverending rabbit hole of documents. Hopefully will receive a response tomorrow.
 

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I've been banned two times so far. Now my account across all white hat gaming casino's have available offers again. I hear they say the third time is a charm or something..?
 
Funnily enough 22Bet the rogue casino on here (didn't know until after i withdrew) actually accepted documents and paid out in the space of 48 hours. It's been 72 hours with Casilando and not a peep from accounts. Admittedly my patience is thin as it's been 3 weeks. I'll give it till tomorrow and then I'll attempt to contact their new rep (if they have one).
 
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Funnily enough 22Bet the rogue casino on here (didn't know until after i withdrew) actually accepted documents and paid out in the space of 48 hours. It's been 72 hours with Casilando and not a peep from accounts. Admittedly my patience is thin as it's been 3 weeks. I'll give it till tomorrow and then I'll attempt to contact their new rep (if they have one).
Jeez, they have your passport now - how long does it take them to look at it - you can get through customs with a 10 second look!
 

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