Baptism by Fire Cashmio is giving it a go

[colinsunderland]

this still isn't sorted, so have gave up for now

 

[spintee]

Any luck Collin? Whats the best route to take, Last thing I want to be doing is closing account than being told I have self excluded lol,

 

[colinsunderland]

nope just was being told it should work, my email doesn't exist in the system despite me sending a ss showing the error, then being told she would talk to tech support, then, being told they can't do anything over live chat and they have em,ailed tech support.

Live chat are extremely pleasant, polite, fast and trying to help but no further forward.

 

[Pulver]

Received my withdrawal within a few hours back to Skrill, even though it was late in the evening.

 

[geordiecolin]

Any luck Collin? Whats the best route to take, Last thing I want to be doing is closing account than being told I have self excluded lol,

My account is now active. I suggest you chat to their very helpful and friendly live CS who where great with me,as where their top bananas.

 

[Jono777]

Any luck Collin? Whats the best route to take, Last thing I want to be doing is closing account than being told I have self excluded lol,

That my friend is a very good point.

It would not surprise me (not just here but any casino this action was undertaken at) if it caused problems (although granted only temporary) down the road.

We've certainley come across and read about stranger.

 

[xxshepxx]

I think CS are manually changing the old e-mail addresses in account so that it doesnt flag up when you sign up again.

Ive just shut my Euro account down, and was told by Noa the chat rep that I could go ahead and re-open on straight away.

 

[colinsunderland]

I think CS are manually changing the old e-mail addresses in account so that it doesnt flag up when you sign up again.

Ive just shut my Euro account down, and was told by Noa the chat rep that I could go ahead and re-open on straight away.

Did it work as they did that to mine, but I still can't create a new account

Do you have to go through KYC again if you open a new account, presumably you do.

 

[geordiecolin]

My account is fully completed. No need to resend your docs and I have the full bonus. Live chat will be up to speed now with this

 

[xxshepxx]

Did it work as they did that to mine, but I still can't create a new account

Do you have to go through KYC again if you open a new account, presumably you do.

I just used a different email; addy, I have 2 for playing @ casinos, and they said to use the other one, then once I have joined pop onto live chat and they can tie everything in

 

[Keith Hathaway]

Hi Guys & Girls,

Okay seems we are getting there with the UK accounts, changing them over and you lucky lot even getting an extra bonus. Odd issues I am sure as nothing ever runs fully smooth but seems to be working.

The Ireland issue is however more complex than I thought. This is actually due to the software provider I have been told who are adding a super large levy on all traffic from Ireland, making it unviable to take Irish customers as things stand.

I wholeheartedly apologise for this and for not being previously aware of this issue. This will be raised again with the software providers but as I stands unfortunately we are not able to take Irish traffic. No point saying difference but this is something we hope be be able to change and will update you if we get this done.

So on that note, I will wish you all good luck!

 

[colinsunderland]

My account is fully completed. No need to resend your docs and I have the full bonus. Live chat will be up to speed now with this

still can't do mine, i'll use a different email if I have to but would prefer to use my existing one.

 

[geordiecolin]

still can't do mine, i'll use a different email if I have to but would prefer to use my existing one.

It looks like those who use a different email are having much quicker results. The only issue I can see in using a different email address is that I may miss the odd promo alert,but they are also posted in here often. With Cashmio there are time restraints because some departments are not 24/7

 

[Jono777]

Onto live help with Rebecca right now.

Been advised all is good to go but to use a secondary / new e-mail addy

Was all going so well but now system has picked up conflicting/esisting mobile number and won't allow registration.

Edit: All sorted, New account ready to rumble,

Rebecca is a good CS agent - probably the most helpful in a long time. Knows what she is on about and actually very helpful and polite throughout!

 

[babyjoker]

Onto live help with Rebecca right now.

Been advised all is good to go but to use a secondary / new e-mail addy

Was all going so well but now system has picked up conflicting/esisting mobile number and won't allow registration.

Edit: All sorted, New account ready to rumble,

Rebecca is a good CS agent - probably the most helpful in a long time. Knows what she is on about and actually very helpful and polite throughout!

Agreed, it was Rebecca who helped me yesterday to with the new account transition and she knows what she's doing which was nice for a change. Fast, friendly and efficient was the report I left for her

 

[LOOKAWAY]

I have just converted my account over to GBP yesterday evening.

I'm playing this morning and have a balance off £245.04 and decided to give Lost Island ago.

About 80 spins into my 3rd set off 100 auto spins the auto player stops and about £150 just vanishes from my balance. (Don't know the exact amount but it was a lot.)

I carry on thinking it will just appear as quickly as it went, had problems in the past with the odd few coins taking time to show up on slots but nothing like this.

So £95 in Lost Island now on 40 pence 60 pence bets no feature no balance but 80 pence, obviously a few features were incoming as they do, would off helped with wagering.

Think I had £20 to £30 left when the money disappeared.

Session killer and I'm rather censored

 

[Jd666]

Can you use Skrill for the 1st deposit bonus here?

Had a quick look but cant see anything.

Also live chat told me yesterday morning that i will be able to reuse my email after about half hour.
Still showing that my email exists.

 

[Harry_BKK]

Can you use Skrill for the 1st deposit bonus here?

Had a quick look but cant see anything.

Nothing in their Bonus T &C's nor in their General T&C'S suggests that deposits with Skrill won't qualify for the 1st deposit bonus or other bonuses. I would think you are good to go.

 

[Jd666]

Nothing in their Bonus T &C's nor in their General T&C'S suggests that deposits with Skrill won't qualify for the 1st deposit bonus or other bonuses. I would think you are good to go.

Cheers Harry

 

[Harry_BKK]

Cheers Harry

Welcome JD, here's confirmation that you can use Skrill for the SUB: https://www.casinomeister.com/forums/threads/cashmio-is-giving-it-a-go.73741/

 

[spintee]

I have just change mine, A few minor hick ups but sorted in minutes, Just if all live help was as quick and knowledgeable

Great stuff,

 

[LOOKAWAY]

Support good Terry? I have not received an email from support so far to explain anything and Keith has been in and not answered my PM.

Could well be 34-36 hours now with no reply at all from anyone.

 

[spintee]

Support good Terry? I have not received an email from support so far to explain anything and Keith has been in and not answered my PM.

Could well be 34-36 hours now with no reply at all from anyone.

They was from my few minutes, bumped into a few problems such as number and email, than account blocked, all sorted withen minutes, had one page open talking to support why checking the other page for updates,

Really surprised you been waiting that long,

Get back on to support as they seem to know the score

 

[Keith Hathaway]

Support good Terry? I have not received an email from support so far to explain anything and Keith has been in and not answered my PM.

Could well be 34-36 hours now with no reply at all from anyone.

Hi Lookaway,

Apologies for the delay and my lack of a reply, I have been away for a couple of days but normal service will be resumed today. I will be chasing everything up in the next few hours and I am personally sorry for the day.

Cheers

 

[Keith Hathaway]

Hi Lookaway,

Apologies for the delay and my lack of a reply, I have been away for a couple of days but normal service will be resumed today. I will be chasing everything up in the next few hours and I am personally sorry for the day.

Cheers

Hi again Lookaway,

I have spoken to the team, and this was fixed yesterday and you were emailed. Thheir was a glitch from the software providers in the bonus game round on Lost Island, very frustrating for all. The CS team identified this and refunded the full amount and it is in your account now, returned in full. The CS team did also email you back, so maybe this was missed.

Hopefully all sorted now, and good luck!

 

[Jd666]

They was from my few minutes, bumped into a few problems such as number and email, than account blocked, all sorted withen minutes, had one page open talking to support why checking the other page for updates,

Really surprised you been waiting that long,

Get back on to support as they seem to know the score

Closed my account Monday, live chat said i could use my same email if i wait a couple of days.
Never heard anything back so went to open new account this morning.

Had to use different email, different username.
Clicked on verification in my email, went to log in and account blocked

 

[spintee]

Closed my account Monday, live chat said i could use my same email if i wait a couple of days.
Never heard anything back so went to open new account this morning.

Had to use different email, different username.
Clicked on verification in my email, went to log in and account blocked

Chat should open it straight away, at the same time ask them to add the email you want an number

 

[jane33]

*snip*

 

[spintee]

"SGD8000 in a week?? YES I WANT IT!!
We will give you SGD20 as a starter and can you BEAT US ALL to win this CASHPRIZE?
The time is ticking, what are you waiting for? USE PROMO CODE [ P12MWTP] to start!

shitPLAY ANYWHERE ANYTIME

You will find this is not a place to come and spame your shit casino, You will be banned before you can say 12(shit)play

 

[xxshepxx]

Managed a cashout eventually.

Very quick for inpay back to bank. No real updates or anything. But I found it all very easy and stress free which is rare nowadays with a fitst withdrawal.

 

[LOOKAWAY]

Managed a cashout eventually.

Very quick for inpay back to bank. No real updates or anything. But I found it all very easy and stress free which is rare nowadays with a fitst withdrawal.

Shep was you asked to take a digital photo off your bank card or were you able to take a scan?

 

[xxshepxx]

Nope nothing at all. Must be verified at another casino within their group as i wasnt asked for anything. But i veri sign on every deposit.

 

[xxshepxx]

Account closed.

Second withdrawal, still hasn't reached me and been told it wont till Monday,

Been treated badly for making a withdrawal, the attitude of the staff changed towards me overnight,

I don't need to play with them if that's the case so I requested account closure (which had to be requested twice)

 

[Keith Hathaway]

Account closed.

Second withdrawal, still hasn't reached me and been told it wont till Monday,

Been treated badly for making a withdrawal, the attitude of the staff changed towards me overnight,

I don't need to play with them if that's the case so I requested account closure (which had to be requested twice)

Hi Shep,

Apologies for the delay in responding here, I am also sorry that your experience wasn't what you wanted. I can assure you that we process a huge amount of withdrawals on a daily basis and I am confident that this had no impact on how you were treated.

Good luck!

 

[brianmon]

I received this email today.
Correct me if I'm wrong. But I'm sure this has been discussed before, and confirmed by several casino reps -

A progressive CAN NOT be triggered from free spins

 

[Kaynos]

I don't understand that you are offering instadebit as a deposit method but it's absent as a withdrawal method ?

 

[Lincolnuk]

Okay

Gave it ago, signed up.
Uploaded docs straight away as i always,
Depo 50 throu netteler took 50 bonus and 100 spins won 86 from spins.
Finished up with nearly 4k to wager but played it throu so took last 100 that was left and it was in my account within 33 min.
As for games they all ran fine, support was good.
Will return happily depending on there redeposits offers

 

[The Dude]

So, the 120 days have passed. What say you? Are we good to go here to move on into the accredited casino section?

Naysayers please posts their "nays" in this thread. Thanks!

 

[geordiecolin]

Cashmio Casino,its rep and its staff have been great to me. Doc verification was swift and my withdrawals via visa hit my account during week times within 48 hours.

 

[Jono777]

Echo the above, all good from where I am sitting

 

[spintee]

Every thing seem s perfect from my side,

Great operation

 

[ozimatt78]

Enjoyed playing there made the switch from euro to AUD and have not had any issues playing from mobile devise

 

[hedgehok]

For my German fellows: Seems like they accept German players now. I haven't registered yet (no time), but if you are interested in testing them you might give them a go.

 

[Keith Hathaway]

For my German fellows: Seems like they accept German players now. I haven't registered yet (no time), but if you are interested in testing them you might give them a go.

Hey Hedgehok,

Yes we have gone German, it is true! I apologise for not mentioning this before but are now able to and do fully accept German players with pleasure.

Good luck!

 

[bowki]

Hey Keith,

seems like your system doesnt know that. When i try to register i always get the message "The country entered is invalid or excluded."

 

[jackanory2279]

cashmio is 1 of the best casinos ive played at.. there bonus system is abit too generous in some areas..not had any problems

 

[Keith Hathaway]

cashmio is 1 of the best casinos ive played at.. there bonus system is abit too generous in some areas..not had any problems

Well this is a new one on here for me, I will make sure I tell the owners they are TOO GENEROUS

Good luck!

 

[Keith Hathaway]

Hey Keith,

seems like your system doesnt know that. When i try to register i always get the message "The country entered is invalid or excluded."

Hi Bowki,

We certainly do take Germans. Please give me a short while to check this out and get back to you!

Thanks

 

[Keith Hathaway]

Hey Keith,

seems like your system doesnt know that. When i try to register i always get the message "The country entered is invalid or excluded."

Hi again Bowki,

A very quick reply, a few days ago there were some software issues with German players registering. These are now solved so you can open an account any time.

Good luck!

 

[Adriana B]

I am impressed!

Signed on this morning. Like everything about the layout -- gives you min bet on each game before you click on it which is important for me as I am a low roller. It also accepts Ecopayz which is a huge plus for me. Best of all, I just logged back in to upload documents and apparently there are 20 free spins added when you sign up. Better yet, they were worth $1 each. What casino does this anymore. Being on Cloud Quest I did not break the bank but I do have $19.80 which will be a good opportunity to check the site out further before depositing.

I may have found myself a new favorite casino.