- Joined
- Jun 30, 1998
- Location
- Bierland
One day down, 119 more to go!
the casino peeps have been around the block a few times. So instead of 60 day BBF period - it's 120 days.
One day down, 119 more to go!
Hi TimBrad,
We do have both Skrill and Neteller in our cashier. If there is a problem and you cannot see it for some reason please send an email or contact our live chat between 9am and 11pm!
Good luck!
...
Can I just ask though I thought there was a typo in the OP? It reads as if they have been given a longer BBF period of 120 days when they might have had 60 days?
Just signed up, tried to make a e50 initial deposit via Ffrees debit cards which showed as complete on screen. However no funds added to my account.
Live chat said they could see two attempted deposits 2m 41s apart (odd as I only attempted once) & have no idea where the money has gone. Currently waiting for an email back as they have had to refer it to their finance team.
I am thinking this is an issue with the provider not being able to take payment from a Ffrees Visa Debit card as I have come across this once before somewhere but some clarification would be appreciated both here and on the site perhaps?
And clause 13 of the bonus T&C has been changed
View attachment 67788
Which doesn't explain why it worked the opposite way for me, when my cash was used first, and anything over the initial balance was added to the bonus balance
But every spin I took came from my cash balance NOT my bonus balance
View attachment 67790 View attachment 67789
I'm going to take a guess that the way it works is dependent on which bonus you take.
I took the €50 match bonus. So i assume geordiecolin took the €20 freespins bonus.
So the bonus T&C need to reflect this
Hi,
Can you please send your username in private message and I will check this for you asap, Sometimes it could be becuase the payment provider has an delay sometimes it is the magical human error where you did not fullfil the whole payment process.
And yet another casino that is charging a fee when depositing with a debit card censored
Even if I could register (which I can't on any of the MT Secure platforms), that would put me right off.
Usually deposit £300 a go and can't see why £7.50 of that should go straight into the casino's pocket. It is not that they have an house edge already.
Yep, contradictory.
There is surely a mistake there. The rule should be cash balance first. I have yet to see a casino which allows you to play and possibly convert a bonus into cash without touching the cash balance!!!
Hi Guys,
true believer that the only real sport in the world is Ice hockey (pisses a lot of probably)
!
I'm Canadian; there's other sports?
and also as you have mentioned of course you play bonus money first and your real money after, and the information has been amended on the bonus terms and conditions.