amatrine
Crazy Cat Lady
- Joined
- Jul 3, 2002
- Location
- Arizona City, Az
I have been playing at the JPC group for years.
I finally had a real good cashout over 4k, and suddenly I am bonus banned?
I have played at the JPC group for many years. Mostly without taking a bonus. On this win, I did take a match bonus.
Got a free chip in the mail and they will not let me use it, said I am now bonus banned?
I am very surprised this is coming from this group.
Is it worth loosing a loyal player to do this? Especially someone who rarely plays with a bonus! Last month I did use them trying to hit that large nickle jackpot,
but that is rarity not the norm for me.
Very disappointing I am not one to complain, have been playing at the same accredited groups for many years without issue . This struck a nerve, as they barley give out free bonus chips anyway , anymore.
I put good money into that place across the group.
When I contacted the casino, they said they could not discuss the reason why with me. Sent pm to a rep here . Now, I did get two free chips at JPC this month, one was a zombie prize winner, and one was for eneteriing the score board, but that was not even the same casino.
I finally had a real good cashout over 4k, and suddenly I am bonus banned?
I have played at the JPC group for many years. Mostly without taking a bonus. On this win, I did take a match bonus.
Got a free chip in the mail and they will not let me use it, said I am now bonus banned?
I am very surprised this is coming from this group.
Is it worth loosing a loyal player to do this? Especially someone who rarely plays with a bonus! Last month I did use them trying to hit that large nickle jackpot,
but that is rarity not the norm for me.
Very disappointing I am not one to complain, have been playing at the same accredited groups for many years without issue . This struck a nerve, as they barley give out free bonus chips anyway , anymore.
I put good money into that place across the group.
When I contacted the casino, they said they could not discuss the reason why with me. Sent pm to a rep here . Now, I did get two free chips at JPC this month, one was a zombie prize winner, and one was for eneteriing the score board, but that was not even the same casino.