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Bonus Banned at Slotastic after a good cashout?

Discussion in 'Casino Complaints - Bonus Issues' started by amatrine, Nov 2, 2015.

    Nov 2, 2015
  1. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    I have been playing at the JPC group for years.

    I finally had a real good cashout over 4k, and suddenly I am bonus banned?

    I have played at the JPC group for many years. Mostly without taking a bonus. On this win, I did take a match bonus.

    Got a free chip in the mail and they will not let me use it, said I am now bonus banned?

    I am very surprised this is coming from this group.

    Is it worth loosing a loyal player to do this? Especially someone who rarely plays with a bonus! Last month I did use them trying to hit that large nickle jackpot,
    but that is rarity not the norm for me.

    Very disappointing :( I am not one to complain, have been playing at the same accredited groups for many years without issue . This struck a nerve, as they barley give out free bonus chips anyway , anymore.

    I put good money into that place across the group.

    When I contacted the casino, they said they could not discuss the reason why with me. Sent pm to a rep here . Now, I did get two free chips at JPC this month, one was a zombie prize winner, and one was for eneteriing the score board, but that was not even the same casino.
     
  2. Nov 2, 2015
  3. shewoff

    shewoff Senior Member webby mm1

    Occupation:
    retired
    Location:
    northeast
    Bonus Poor.

    Did you try making contact with the rep here? If not maybe it would be a good idea as you should know the rules for posting here. I myself have been put into a different player class? The very same thing as you but it appears you are banned from any bonus,s. I was bonus banned from Cool Cat after my win versus deposit was deemed not correct I suppose that you are suppose to lose as much as you win> I,m still not clear on it? But it just seems to be the method of player penalty i win too much using bonus,s so don,t allow anymore bonus,s. It makes sense I guess?:confused:Good Luck! Peace Out! Out Of The Mist! shewoff​
     

    Attached Files:

  4. Nov 2, 2015
  5. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Yeah , I sent a pm to the rep. I was also told different player class. What does that mean?

    I know I have put way more over there than I have ever won,lol That last win though was nice. I deposited a lot to hit it. They paid real fast, was glad, and have no issues with that.

    Just very surprised to not be able to take free chips anymore? It is nice to get the occasional in the mail. The only reason I look forward going to the post office is the occasional white envelope. Everything else is bills. LOL

    There are only two groups I play with now, for many years. This is one. Never had this happen before.
     
  6. Nov 2, 2015
  7. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    It is very common to be "banned" from Bonuses after wins. The ban lasts only until a few deposits are made. I'm not sure that is the case here, but it sounds like it. Maybe you can clarify with the Casino how long the ban is. Congrats on your win :)
     
  8. Nov 2, 2015
  9. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Oh ok. That is not so bad then. That is the biggest cash out I ever made online.
     

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