Hi, I've been away from the forum for a while, I hope all are well.
After years of depositing almost daily at 32 Red and enjoying the Dish of the Day and other offers I find that I'm bonus banned as of yesterday and not eligible to partake in any offers. They won't give me any reason for the ban apart from its "the decision of the Marketing Department" and I wasn't advised in advance.
I know this has happened to other people too, I just think its very poor practise to do this to loyal customers and not give any reason. Obviously I'm considering whether to ever deposit at 32 Red again if they treat their customers in this fashion.
Thanks- Chris
After years of depositing almost daily at 32 Red and enjoying the Dish of the Day and other offers I find that I'm bonus banned as of yesterday and not eligible to partake in any offers. They won't give me any reason for the ban apart from its "the decision of the Marketing Department" and I wasn't advised in advance.
I know this has happened to other people too, I just think its very poor practise to do this to loyal customers and not give any reason. Obviously I'm considering whether to ever deposit at 32 Red again if they treat their customers in this fashion.
Thanks- Chris