- Joined
- Jul 15, 2012
- Location
- Switzerland
Hi Guys,
i reported last thursday or friday an error in the Blueprint Game Top Cat at CasinoEuro. I triggered the bonus round and won 100 EUR. But i coldn't collect. So i entered the round again and it says "open game round" i see the 100 EUR but then it crashes again and it gives me an "unresolvable server error". Reported it to CasinoEuro and they said they have to check with the provider.
Now it's Tuesday and they still say they wait for a reply from the provider. Since yesterday i was able to open the game again and it seems that the open game round has dissapeared, so did my 100 EUR, official response is still they wait for a replay from the provider.
While i get it that this can take a while, shouldn't it possible to get an answer within a few days? Did anyone else had similar experiences?
See Related Threads:
i reported last thursday or friday an error in the Blueprint Game Top Cat at CasinoEuro. I triggered the bonus round and won 100 EUR. But i coldn't collect. So i entered the round again and it says "open game round" i see the 100 EUR but then it crashes again and it gives me an "unresolvable server error". Reported it to CasinoEuro and they said they have to check with the provider.
Now it's Tuesday and they still say they wait for a reply from the provider. Since yesterday i was able to open the game again and it seems that the open game round has dissapeared, so did my 100 EUR, official response is still they wait for a replay from the provider.
While i get it that this can take a while, shouldn't it possible to get an answer within a few days? Did anyone else had similar experiences?
See Related Threads:
- 25 Free Spins on Theme Park at CasinoEuro
- CasinoEuro Doesn't Want To Give 100fs
- CasinoEuro Very Fast Cashout Time
- CasinoEuro - Account Closed
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