deepsky2
One more spin
- Joined
- Mar 1, 2011
- Location
- toronto ontario canada
Bitstarz wants proof of my transaction from etransferr they want all my details showing with transactions. All my details name account# is on front page of statement when I open my transactions it goes to a separate page shows transaction but because my name etc do not show on the separate page they wont accept. What can I do? Back in May I used my credit card now they won't payout my withdrawl till all verified. Ok fine but I have been asking them back in May when I deposited with different method why they did not put hold on my account or reached out me that account needs verified again. So I cant withdrawl but they had no problem accepting deposits since May on a not verified account.? One support answer was if they did this then speaking of a player him self I'd docs required when opening account he wouldn't bother. Really? I dont mind giving docs but why make it so difficult I actually had less trouble to verified on Videoslots thought Bitstarz was more user friendly.
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