ktruo123
Newbie member
- Joined
- Jan 9, 2017
- Location
- goodwood heights
Good day guys.
I've been playing at bitstar for a while now. It's already so hard to win and I just decided to withdraw $500. This time it was rejected, I went on help and the explanation they given was cause I deposited with neosurf I have to withdraw via bank transfer. My secondary deposit is with skrill, all my past withdraw has been with skrill and it has been fine. I haven't even given them my bank details at all, there's a reason why I pay extra fees etc to use web wallet I don't want my spouse to know about my gambling.
I was never told about this rule, they should at least give me a benefit if doubt this one time. All they said was bad luck either play it all out or withdraw by bank.
Can someone please help me on what to do please!!!
I've been playing at bitstar for a while now. It's already so hard to win and I just decided to withdraw $500. This time it was rejected, I went on help and the explanation they given was cause I deposited with neosurf I have to withdraw via bank transfer. My secondary deposit is with skrill, all my past withdraw has been with skrill and it has been fine. I haven't even given them my bank details at all, there's a reason why I pay extra fees etc to use web wallet I don't want my spouse to know about my gambling.
I was never told about this rule, they should at least give me a benefit if doubt this one time. All they said was bad luck either play it all out or withdraw by bank.
Can someone please help me on what to do please!!!