Big win withdrawal advice

[loj1961]

I just won $125K on slotocash. Any tips or advice before I attempt to withdraw my winnings? I know they can be tricky.

 

[snorky510238]

Don’t know anything about the Casino tbh. Amazing win though so I hope all goes well.

 

[dunover]

Usually with most casinos the equation goes:

BIG Win = Bigger stress

Hopefully not for you.

 

[KasinoKing]

I just won $125K on slotocash. Any tips or advice before I attempt to withdraw my winnings? I know they can be tricky.

Very solid brand - been around since 2007.
I am 100% confident you will get paid (if no T&Cs broken), but it may take some time with their cash-out limits.

Please tell - how did you win so much?

KK

 

[loj1961]

Very solid brand - been around since 2007.
I am 100% confident you will get paid (if no T&Cs broken), but it may take some time with their cash-out limits.

Please tell - how did you win so much?

KK

I was playing “gems of arcane” and winning pretty good. I had met all my play through requirements so I started playing $50. spins and hit the grand jackpot .

 

[snorky510238]

I assume they have a max bet (whilst on bonus) and some games excluded. I really hope you haven’t breached any terms and conditions.

 

[mulven]

I was playing “gems of arcane” and winning pretty good. I had met all my play through requirements so I started playing $50. spins and hit the grand jackpot .

And this win doesn't have bonus money involved in any way? That will definitely help reduce bad possibilities

 

[Webzcas]

And this win doesn't have bonus money involved in any way? That will definitely help reduce bad possibilities

Been there done that and sadly got the t-shirt. NDB - met the wagering requirement, but foolishly did not cash out. Then went on to push the bankroll up to over $2k. Computer says no, because I did not cash out even having met the WR, my withdrawal was capped at $300. Lesson learned, the hard way.

 

[mulven]

Been there done that and sadly got the t-shirt. NDB - met the wagering requirement, but foolishly did not cash out. Then went on to push the bankroll up to over $2k. Computer says no, because I did not cash out even having met the WR, my withdrawal was capped at $300. Lesson learned, the hard way.

I actually didn't realise they mentioned playthrough requirements, I blame my F1 induced tiredness. It is possible they could have a persisting rule like you mention. So a bonus was involved prior to the win meaning that;

1. the bonus play itself will be under scrutiny to find out if it the subsequent balance used to get the win had been gained through valid play.
2. there could be "persisting" rules like webzcas mentions, I'll have to have a look although with the way the RTG platform works it might not be written into the site terms but is just part of the way their financial system works.

EDIT:
I have had a look at their terms and they have one that says this, normally would be quite conclusive but with the way sticky non-cashable bonuses work (only being removed upon withdrawal) there is still a concern.

6. A promotion is considered completed when a player meets the wagering requirements or when the balance reaches below $1. Note that if you are playing a promotion with a maximum cash out limit, upon completing the wagering requirements only the maximum cash-out amount will be transferred to your Withdrawable Balance. Any balance over this amount will be automatically deducted by the system.

 

[KasinoKing]

I was playing “gems of arcane” and winning pretty good. I had met all my play through requirements so I started playing $50. spins and hit the grand jackpot .

Oooo shit!

I have seen many threads where people have done the same thing & not got paid.
They think that once they've met the WR, the money is theirs to do with as they please - which makes total sense - but with RTG casinos, this is not always the case.

The Sloto group is VERY reputable, so let's hope they don't have a rule somewhere which could put your winnings at risk.
Whatever you do, STOP PLAYING there until this is resolved.

If you do run into problems, the first place to turn is Casinomiester's PAB service.

KK

 

[Reelsoffun]

I was playing “gems of arcane” and winning pretty good. I had met all my play through requirements so I started playing $50. spins and hit the grand jackpot .

Oh dear, that’s not sounding good TBH, really hope I’m wrong but as others have mentioned, often, on some casinos even after wagering is completed the max bet or max cashout rule still applies until a cashout ( which closes the bonus funds link ) as you are still playing with funds that was generated from a bonus.

You should always cashout and use a fresh deposit in these circumstances.

I hope I’m wrong though as that’s a very nasty lesson to learn if not.

 

[loj1961]

Oh dear, that’s not sounding good TBH, really hope I’m wrong but as others have mentioned, often, on some casinos even after wagering is completed the max bet or max cashout rule still applies until a cashout ( which closes the bonus funds link ) as you are still playing with funds that was generated from a bonus.

You should always cashout and use a fresh deposit in these circumstances.

I hope I’m wrong though as that’s a very nasty lesson to learn if not.

I had a notification that my play through was complete and to enjoy my winnings before I ever played more than the $5 a spin max in their rules. I also took a screenshot of the balance showing the entire balance as withdrawable. So we shall see….

 

[mulven]

I had a notification that my play through was complete and to enjoy my winnings before I ever played more than the $5 a spin max in their rules. I also took a screenshot of the balance showing the entire balance as withdrawable. So we shall see….

I don't have too much experience with RTG but I am familiar with Anden Online. There's a black popup with white text. The money goes into the cash balance however the bonus amount gets deducted when you withdraw. Therefore it's ambiguous whether or not the bonus would be considered active but I'm personally leaning towards active myself.

Best of luck.

 

[Betreels Casino & Sports]

@Sloto - FYI

 

[dunover]

Yes, that is absurd - conversion is the key as when WR is met technically you are playing your own funds so bonus rules should not apply - logically.

For some bizarre reason some casinos cannot spot the tautological nature of this and consider 'real cash' only to begin when you have withdrawn those capped winnings, then redeposited exactly that same cash back to remove the bonus rules yoke. If you don't, they seem unable (or unwilling) to use common and reset the rules immediately wagering has been met.

I would be slightly cynical here and say that is for a good reason - if a player is on a hot run (which you need to be to convert most bonuses!) then after conversion they are likely to think they are on a roll and carry on gambling, increasing stakes only to unknowingly be playing against rules or limits still in force.

In most countries I would confidently suggest that in a civil case any reasonable judge or court would call out the absurdity of of having two identical amounts of cash and applying totally different caveats to each. It's almost like your local supermarket saying one £20 note can only be used to buy food items, and another identical £20 note only for fuel or cleaning products.

 

[Webzcas]

Yes, that is absurd - conversion is the key as when WR is met technically you are playing your own funds so bonus rules should not apply - logically.

Trust me I have been burnt by this in the past at an RTG casino. Smashed the Wagering requirement and instead of cashing out and waiting the 48hours for it to be processed, thought ( wrongly as it turned out ) to play with my balance as bonus terms had been met.

How wrong was I. As a no deposit bonus, I should have cashed out. As when I went to cash out in excess of $2k, they reduced it to the total amount allowed to cash out on the no deposit bonus. :-(

Needless to say, stopped gambling completely now.

 

[Milaroy]

Wow! Congratulations!!
Large sums are usually difficult to withdraw, so I recommend not continuing to play at the casino for now to avoid accidentally breaking any terms. The process may take time, but it's worth it.

 

[justdoit]

wining big on Crypto casino is very bad, first casino will check, then crypto app will check, then a bank will check, if all ask for SOW you fk,, other option send like $10k to other casinos you trust, play abet and cashout

 

[loj1961]

So….I requested the first withdrawal on Sunday and at this moment it says “under review “. Their site says the weekly withdrawal limit is $5,000. But under my request it says one is to be processed April 2nd because the weekly limit is $3K. So weird because it let me select withdrawal methods totaling the $5K. Their own rules say the weekly limit is $5K, so I’m confused.

 

[loj1961]

Sloto cash IS paying me! They approved and have sent the first requested check. However, now I have another question for the good folks here…slotocash rules say the weekly withdrawal limit is $5K and that’s what I was allowed to request payouts for. While my win was under review, they changed my limit to $3K. They also took away my vip status which is crazy but they did. Anyone know who to contact to see why they changed my withdrawal limit?

 

[Webzcas]

First off, that is awesome news!!! Secondly, yes they have a rep here Sloto

Last online on Saturday.

 

[loj1961]

First off, that is awesome news!!! Secondly, yes they have a rep here Sloto

Last online on Saturday.

Thank you so much! I’ve sent Sloto a dm. I’ll let everyone know what they say.

 

[Sloto]

Congratulations on your win! I’ll check on it and get back to you as soon as possible.

Apologies for the delay – I was out of the office for a bit. If my absence brought some good luck, maybe I should take more breaks in the future!

 

[loj1961]

Hello Sloto,
I checked with support and the reply I got is that management made changes to my withdrawal amount. I’ll attach screenshots.

 

[dunover]

That's illogical and a bit worrying that they have such poor 5k weekly limits in the first place (I wonder if their players get compulsory 5k weekly deposit limits going the other way lol) but then to reduce them after a big win seems very prejudicial.

It seems the obvious opinion here is to ensure maximum play-back temptation over the maximum period of time.

All I can say is simply play their game - don't play until it's all paid and do the weekly 3k.

I would hazard a guess that the percentage of big winners who actually manage to do this and stare them down so to speak is pretty low. I hope you can add to that number.

(Notwithstanding a new 'problem' occurring after a couple of months of doing that when it's apparent you won't be playing any back....)

The above is almost certain in my view, something you'd expect from a not-recommended casino at CM.

 

[Starter4Ten]

Wow what a lovely win, take it all out and spend it on something life changing!

 

[loj1961]

Yeah, silly me thought they weren’t going to mess around this time but obviously they just make up their rules as they go to their benefit.
One of the worst things about this whole thing? Not once have they even said congratulations on such a big win!

 

[spindoctor99]

So they changed your limit to $3k a year after you got that monster win. How are they able to do this?

As it is, $5k is already pretty low for a weekly limit but $3k is taking the piss. Its going to take close to a year to get your money out. Pretty disgusting behaviour from a casino to be honest and crap like this shouldn't be able to happen. Find a new casino to visit and just log in once a week to make your withdrawal.

 

[loj1961]

So they changed your limit to $3k a year after you got that monster win. How are they able to do this?

As it is, $5k is already pretty low for a weekly limit but $3k is taking the piss. Its going to take close to a year to get your money out. Pretty disgusting behaviour from a casino to be honest and crap like this shouldn't be able to happen. Find a new casino to visit and just log in once a week to make your withdrawal.

They changed it to $3K the day after I requested the first payout! It really is just blatantly sleezy behavior from a casino that claims to be reputable. Even their own rep here says it should be $5K but also just says to contact support. Which of course wasn’t helpful at all. Really takes the fun out of winning.

 

[spindoctor99]

They changed it to $3K the day after I requested the first payout! It really is just blatantly sleezy behavior from a casino that claims to be reputable. Even their own rep here says it should be $5K but also just says to contact support. Which of course wasn’t helpful at all. Really takes the fun out of winning.

What's the point of having a casino rep on here if they just refer you to support.
It seems apparent they have gone rogue.

 

[spindoctor99]

Lets reward our successful customers by removing their VIP status and dropping their withdrawal limits.

Harry and Lloyd from Dumb and Dumber would run this casino more effectively.

 

[Webzcas]

I will have to search, but I am pretty sure something similar happened in the recent past concerning Sloto. This sounds and reads very familiar. @maxd may well know.

I will do some searching this morning regardless. However, as @dunover says, hold your nerve and not even play 1 cent or penny back.

Worse case scenario you are getting $12k a month throughout 2025.

 

[snorky510238]

My advice, for what it’s worth. Be patient and get your money, irrespective of the terms. Don’t play any of it back whatever you do. They are relying on human nature and psyche here.

Wait until you have withdrawn the whole amount, then close down every online account you have and never gamble again.

Gambling is a drug. The reason people get addicted to drugs, especially heroine, is that they want to replicate that first hit but apparently, you never can. Even though this is known, millions of people still become addicts.

Gambling is the same. We always want to equal or surpass our best moments. A win like that is a once in a lifetime occurrence. The odds of bettering it are millions to one.

You’re a gambler, so very unlikely to take my advice, but if you don’t, these words will haunt you for the rest of your life, I promise you.

 

[Webzcas]

Wait until you have withdrawn the whole amount, then close down every online account you have and never gamble again.

Very sound advice. You are NEVER ever going to have another win approaching anywhere near what you have just won.

 

[snorky510238]

I used to go to the Casino a few years back, with a friend who’s never done anything else. Pointing to a woman who looked like she’d been through the mill….and some, he said is that the woman who won the £75,000? An acquaintance said, that it was indeed her and told us how she had convinced herself that it would happen again, but was now broke and that she puts her weekly wage in the slots every Friday, in the vain hope of recreating that magical moment.

 

[Webzcas]

Yeah. I doubt there are many people on this forum who have come and gone over the 25 plus years, who can honestly say hand on heart they are up. ( Unless you are @KasinoKing LOL )

We all gamble or used to gamble for entertainment. Life changing wins and yours is a life changing win IMO @loj1961 should be seen as such. Time for you to cash in your chips and sail off into the sunset once you have finished being paid out

 

[KasinoKing]

Yeah. I doubt there are many people on this forum who have come and gone over the 25 plus years, who can honestly say hand on heart they are up. ( Unless you are @KasinoKing LOL )

We all gamble or used to gamble for entertainment. Life changing wins and yours is a life changing win IMO @loj1961 should be seen as such. Time for you to cash in your chips and sail off into the sunset once you have finished being paid out

Yeah - well 0.03% is small, but still 0.03% up after more than 10 years of playing at Videoslots...
Better than losing... I HATE losing!

KK

 

[Webzcas]

See

 

[loj1961]

I logged on to slotocash yesterday to check my pending withdrawal and in my inbox on their site was an email. The email was asking for reviews on trustpilot. You can bet (pun intended) I gave them a review!!! I thought you might enjoy their response which is so obviously lies and more lies! I’ll be requesting another $3K this morning, we shall see if it comes!