Hi Guys - so sorry for any confusion.
Firstly, I'd like to thank Bryan for a direct email to make me aware of this thread as I had not seen it to date.
As some of you may know I've been traveling extensively of late and glad to say I'm back in Sydney with the team and we'll get right onto this request.
Replays take up a lot of time and we have had an unprecedented amount of requests to recreate wins of late and we can't cater for the demand. What I can say to BillyB is yes, we will look at recreating his Bonanza base game win as we feel it's owed with the lack of response but moving forward, if we're to replay a win it will have to eclipse wins that are already in the public domain.
Again apologies for the lack of response but ask anyone in our industry what the busiest time of the year is; you'll hear many voices in unison proclaim, the weeks following the ICE conference in London.
Big Time Gaming official