Resolved Beware Tropica Casino
- Thread starter roygen
- Start date
- Joined
- Dec 16, 2004
- Location
- Palm Bay Florida
For what it's worth the MISTAKE is good.
I made the wr on Dec 2nd even it's only $40.00
You do get that $20 free every day.
I did not miss one yet
~T~
I made the wr on Dec 2nd even it's only $40.00
You do get that $20 free every day.
I did not miss one yet
~T~
For what it's worth the MISTAKE is good.
I made the wr on Dec 2nd even it's only $40.00
You do get that $20 free every day.
I did not miss one yet
~T~
Here is my Live support Conversation. (I deposited yesterday the same day that I received the email).
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 17seconds. An operator will be with you shortly.
You are now chatting with 'Nicole'
Nicole: Welcome to Tropica Casino Live Support. How may I assist you?
roygen: Hi- recieved an email stating this "Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list! But It is not on the promotion list ni the casino ?
Nicole: May I have your Login name and email address please?
roygen: ************
Nicole: One moment please.
Nicole: Eventhough the email has been sent out several times, the bonus is only claimable once.
Nicole: We will need to forward a request to the promotional manager for this. You will be emailed as soon as your request has been reviewed.
roygen: But it says this - Get a 20 No Deposit Chip every day!
roygen: So that is not true then ?
Nicole: Because of an error in the system, this bonus has been sent out several times.
roygen: I only recieved the email once but it state that you will get this bonus every day
roygen: that is why i deposited- I thought it was a good deal
Nicole: We will need to forward a request to the promotional manager for this. You will be emailed as soon as your request has been reviewed.
roygen: Ok- but it is no a request- I need to know if the email is stating a false fact
roygen: If it is not true then I would like know now please
Nicole: As mentioned above, this email has been sent out several times, but it is no longer valid.Therefore a request will be sent to the promotional manager. You will be notified onces your account has been reviewed.
i played this promo more than 5times already..
there must be sth wrong on your account, i receive this chip mostly every day since last week.
but no success yet, one time i was close but as the max cash out is 40 who cares
its a nice fun promo..
cheers
coxwel
there must be sth wrong on your account, i receive this chip mostly every day since last week.
but no success yet, one time i was close but as the max cash out is 40 who cares
its a nice fun promo..cheers
coxwel
i played this promo more than 5times already..
there must be sth wrong on your account, i receive this chip mostly every day since last week.
but no success yet, one time i was close but as the max cash out is 40 who cares
cheers
coxwel
Not sure what can be wrong with my account but If that is the problem they should say and not state that the promo is not valid anymore !! Anyway as you say, no need to make a big fuss over it considering the wagering requirement and the max cashout, good luck with your free bonuses anyway
- Joined
- Sep 26, 2009
- Location
- Sydney
This is the 3rd time in a row I've heard of Free Chip from Tropica yet it hasn't been in my account.
I have been enjoying these bonuses and as Bingo said, I also have not missed one
( except for today) I like this casino and never had a problem. Sometimes customer service makes mistakes. Just send the Rep David a mail and I am sure he will help you with this. https://www.casinomeister.com/forums/members/
Me too. Some days I get 2 free chips. Have not had any today also. Very nearly made the wager on one last week. I know its nearly impossible but its free after all - I appreciate it - thankyou tropica
- Joined
- Jun 20, 2001
Same here.
I often get 'There is $20 in your account' emails and there actually isnt.
I just dont bother - there are other Rivals who have their act together now who dont tell me I have something when I dont.
I often get 'There is $20 in your account' emails and there actually isnt.
I just dont bother - there are other Rivals who have their act together now who dont tell me I have something when I dont.
Refilliates Casinos
Dormant account
- Joined
- Oct 29, 2009
- Location
- Rival Powered
Tropica Admin
Hi,
I have checked our system and it shows that you received the $20 free on 29 November and 05 December.
Please send us a private mail here on Meister if you have anymore problems getting your bonus.
Regards,
Tropica
Hi,
I have checked our system and it shows that you received the $20 free on 29 November and 05 December.
Please send us a private mail here on Meister if you have anymore problems getting your bonus.
Regards,
Tropica
Refilliates Casinos
Dormant account
- Joined
- Oct 29, 2009
- Location
- Rival Powered
Tropica Admin
Hi,
Our records indicate that you have claimed and received the Christmas $20 Free Everyday offer 3 times on your account.
If you have any difficulty claiming it again in December, please contact Support or send us a Private Mail here on CasinoMeister.
Regards,
Tropica
Hi,
Our records indicate that you have claimed and received the Christmas $20 Free Everyday offer 3 times on your account.
If you have any difficulty claiming it again in December, please contact Support or send us a Private Mail here on CasinoMeister.
Regards,
Tropica
Refilliates Casinos
Dormant account
- Joined
- Oct 29, 2009
- Location
- Rival Powered
Tropica Admin
Hi Nifty29,
Please Private Mail us your Tropica Casino login and we will see what the reason is for you not receiving the $20 Free.
Regards,
Tropica
Hi Nifty29,
Please Private Mail us your Tropica Casino login and we will see what the reason is for you not receiving the $20 Free.
Regards,
Tropica
PROBLEM RESOLVED-Found $20 in my account this morning Seems that live support somehow had there wires crossed stating that the promotion was no longer valid. Thank you Tropica
- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
Somehow I missed the email but found the $20 in my account nonetheless. How many days does it run?
- Joined
- Jan 27, 2006
- Location
- USA
I just made the $2000 playthrough!!! 
I finished a little under $60 and played down to $40 and cashed out, it wouldn't let me so I contacted support...it's a sticky, you have to have $60 to cash out $40...I was upset figuring ohhhhh no way, the money is going to disappear, I played a game for 1 minute and hit enough to cash out!!!
Thank you Tropica!!!
p.s. I have been getting the $20 everyday I believe.
I finished a little under $60 and played down to $40 and cashed out, it wouldn't let me so I contacted support...it's a sticky, you have to have $60 to cash out $40...I was upset figuring ohhhhh no way, the money is going to disappear, I played a game for 1 minute and hit enough to cash out!!!
Thank you Tropica!!!
p.s. I have been getting the $20 everyday I believe.
Last edited:
- Joined
- Aug 28, 2009
- Location
- Right here
Have gotten this more or less every day - hard to cash out, but so what, it's fun to play big and think, all I need is to hit that one screen with three vampires and two jackpots and there we go, lol. Thanks, Tropica.
Thanks, Tropica. - Joined
- May 13, 2009
- Location
- Hungary
The bonus and security system at most of Rivals are crap. Also the customer service. Very ridiculous system. And the fact Meister lets them in the accredited section is odd. It is not suprising by far that they do this. Anyway even if they credit some players, they can cheat with others. Being fair to a part of players will not guarantee they cannot be unfair on the other side. They may secure them with this. Being fair to someone, who can be referred to later when others make complaints who were treated unfairly. It is nothing new, but still effective, it seems...
- Joined
- Sep 26, 2009
- Location
- Sydney
Found the free chip in my account a few hours after I posted in this thread. Found another a couple of hours after that (I assume the server time reached 12am) so I guess I am getting it everyday now. Thanks Tropica.
- Joined
- Dec 16, 2004
- Location
- Palm Bay Florida
No Free Chip Today 
Promotions
25% Unlimited Reload Promotion!
Get a 25.00% bonus on your next deposit!
50% Match on all E-wallet Deposits
Get a 50.00% bonus on your next deposit!
25% Withdrawal Reversal Bonus
Get a 25.00% bonus on your reversal!
Hi Roller Paradise
Get a 150.00% bonus on your next deposit!
Tropical Heaven 300% Match
Get a 300.00% bonus on your next deposit!
Buy 50 get 200 Cocktail Bonus
Get a $200.00 bonus on your next deposit!
200 Bonus Booster Promotion
Get a $200.00 bonus on your next deposit!
Promotions
25% Unlimited Reload Promotion!
Get a 25.00% bonus on your next deposit!
50% Match on all E-wallet Deposits
Get a 50.00% bonus on your next deposit!
25% Withdrawal Reversal Bonus
Get a 25.00% bonus on your reversal!
Hi Roller Paradise
Get a 150.00% bonus on your next deposit!
Tropical Heaven 300% Match
Get a 300.00% bonus on your next deposit!
Buy 50 get 200 Cocktail Bonus
Get a $200.00 bonus on your next deposit!
200 Bonus Booster Promotion
Get a $200.00 bonus on your next deposit!
- Joined
- Jan 27, 2006
- Location
- USA
The only strange thing about this casino is when you withdrawal they send you an email saying "Your withdrawal will be processed by our accounting department within 2 business days." But when I asked chat they said 2-5 days???
So I'm assuming I will get paid on the 5th day.
So I'm assuming I will get paid on the 5th day.
- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
No Free Chip Today
Promotions
25% Unlimited Reload Promotion!
Get a 25.00% bonus on your next deposit!
50% Match on all E-wallet Deposits
Get a 50.00% bonus on your next deposit!
25% Withdrawal Reversal Bonus
Get a 25.00% bonus on your reversal!
Hi Roller Paradise
Get a 150.00% bonus on your next deposit!
Tropical Heaven 300% Match
Get a 300.00% bonus on your next deposit!
Buy 50 get 200 Cocktail Bonus
Get a $200.00 bonus on your next deposit!
200 Bonus Booster Promotion
Get a $200.00 bonus on your next deposit!
Just checked bugger. It's there now. Seems like they credit the bonus at different times each day.
- Joined
- Dec 16, 2004
- Location
- Palm Bay Florida
Thanks Bugger 2
Good Luck to you
Every Day is Christmas with 20 Free
Get $20.00 FREE (no deposit necessary)
eu_lowroller
Non-Gambler
- Joined
- Oct 24, 2009
- Location
- Austria
no, it takes only some hours and the chat support have no clue, what they're saying, but i've actually started a thread about this, because i have always problems with them!
They only tell you the rival standard rules, but they've no clue about the difference casino terms!
- Joined
- Oct 14, 2004
- Location
- United Kingdom
He did, they were completely clueless.
As for the route they suggested, sending the query to promotions, and the one you suggested, sending a PM, this is a DAILY bonus, there simply isn't the TIME to allow for these routes, support MUST be on the ball, and be able to sort out issues surrounding such short timescale promotions straight away.
If an email is sent to a specific player with an offer, this is a PERSONAL invite, and the player has a RIGHT to feel cheated if they then find the casino reneges on the deal. If it's NOT a "personal invite", then the casino has sent SPAM, something casinos in general say "we don't do". This then makes them out to be LIARS to the player. NEITHER makes the casino look good, the player has either been cheated, or lied to.
These constant complaints about Rival make the entire brand look poor, especially to players like myself who so far have NOT tried Rival software, and fear that I may well get these kinds of problems if I did.
The general rival chat support is really bad, they do support for almost all rival powered casinos inluding tropica, so its not tropicas fault . The rules that are in the CASHIER apply to all promotions, different rules for each promotion, and they are quite well explained there, so if you follow those rules, you should not run into problems.
kavaman
kavaman
- Joined
- Oct 14, 2004
- Location
- United Kingdom
No, you should not, but you DO!
- Joined
- Jan 27, 2006
- Location
- USA
I made the playthrough again today!!!
Pretend I get lucky a few more times (yes, wishful thinking) can I just keep cashing out on these free $20 chips? I have made 2 deposits there.
Pretend I get lucky a few more times (yes, wishful thinking) can I just keep cashing out on these free $20 chips? I have made 2 deposits there.
- Joined
- Mar 31, 2007
- Location
- Iowa
I've made a couple of small deposits...not done very well..no cashouts. But, I do get the $20 free everyday so it takes care of my Scary and Scary 2 fix
Thanks Tropica!
Thanks Tropica!
- Joined
- Jan 9, 2008
- Location
- Just Across the Hudson River
I am having a hard time believing one could meet playthrough on this chip once - much less twice.
I am apparently playing on a different cluster of Rival servers than you. In over 3 months I have yet to get my balance over where it started.
- Joined
- Jan 27, 2006
- Location
- USA
I am having a hard time believing one could meet playthrough on this chip once - much less twice.
I am apparently playing on a different cluster of Rival servers than you. In over 3 months I have yet to get my balance over where it started.
I have a hard time believing it myself!!!
Take a looky
(I have no idea why there is $0.30 in one of them? The $50 is from my own deposit)
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