Resolved Beware Tropica Casino

roygen

Dormant account
Joined
Oct 12, 2009
Location
Bermuda
Sending out emails promoting -
Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list!

After depositing and talking with support about the bonus, they say it is a MISTAKE !!!
 

roygen

Dormant account
Joined
Oct 12, 2009
Location
Bermuda
For what it's worth the MISTAKE is good.
I made the wr on Dec 2nd even it's only $40.00
You do get that $20 free every day.
I did not miss one yet :p
~T~

Here is my Live support Conversation. (I deposited yesterday the same day that I received the email).

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 17seconds. An operator will be with you shortly.

You are now chatting with 'Nicole'

Nicole: Welcome to Tropica Casino Live Support. How may I assist you?

roygen: Hi- recieved an email stating this "Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list! But It is not on the promotion list ni the casino ?

Nicole: May I have your Login name and email address please?

roygen: ************

Nicole: One moment please.

Nicole: Eventhough the email has been sent out several times, the bonus is only claimable once.

Nicole: We will need to forward a request to the promotional manager for this. You will be emailed as soon as your request has been reviewed.

roygen: But it says this - Get a 20 No Deposit Chip every day!

roygen: So that is not true then ?

Nicole: Because of an error in the system, this bonus has been sent out several times.

roygen: I only recieved the email once but it state that you will get this bonus every day

roygen: that is why i deposited- I thought it was a good deal

Nicole: We will need to forward a request to the promotional manager for this. You will be emailed as soon as your request has been reviewed.

roygen: Ok- but it is no a request- I need to know if the email is stating a false fact

roygen: If it is not true then I would like know now please

Nicole: As mentioned above, this email has been sent out several times, but it is no longer valid.Therefore a request will be sent to the promotional manager. You will be notified onces your account has been reviewed.
 

coxwel

Senior Member
PABnononaccred
Joined
Feb 11, 2009
Location
germany
i played this promo more than 5times already..

there must be sth wrong on your account, i receive this chip mostly every day since last week.

but no success yet, one time i was close but as the max cash out is 40 who cares:cool: its a nice fun promo..


cheers


coxwel
 

roygen

Dormant account
Joined
Oct 12, 2009
Location
Bermuda
i played this promo more than 5times already..

there must be sth wrong on your account, i receive this chip mostly every day since last week.

but no success yet, one time i was close but as the max cash out is 40 who cares:cool: its a nice fun promo..


cheers


coxwel

Not sure what can be wrong with my account but If that is the problem they should say and not state that the promo is not valid anymore !! Anyway as you say, no need to make a big fuss over it considering the wagering requirement and the max cashout, good luck with your free bonuses anyway:)
 

paulyt

Experienced Member
Joined
Sep 26, 2009
Location
Sydney
This is the 3rd time in a row I've heard of Free Chip from Tropica yet it hasn't been in my account.
 

clj7221

Dormant account
Joined
Dec 10, 2003
Location
U.S.A.
Sending out emails promoting -
Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list!

After depositing and talking with support about the bonus, they say it is a MISTAKE !!!

I have been enjoying these bonuses and as Bingo said, I also have not missed one
( except for today) I like this casino and never had a problem. Sometimes customer service makes mistakes. Just send the Rep David a mail and I am sure he will help you with this. https://www.casinomeister.com/forums/members/
 

snoddy

Experienced Member
PABnonaccred
Joined
Oct 10, 2009
Location
Scotland
I have been enjoying these bonuses and as Bingo said, I also have not missed one
( except for today) I like this casino and never had a problem. Sometimes customer service makes mistakes. Just send the Rep David a mail and I am sure he will help you with this. https://www.casinomeister.com/forums/members/

Me too. Some days I get 2 free chips. Have not had any today also. Very nearly made the wager on one last week. I know its nearly impossible but its free after all - I appreciate it - thankyou tropica
 

sashasmom

Dormant account
Joined
May 28, 2009
Location
florida
I have gotten the free chips everyday but 1, fun to play with haven't cashed out yet but what the heck it's free
 

Refilliates Casinos

Dormant account
Joined
Oct 29, 2009
Location
Rival Powered
Tropica Admin

This is the 3rd time in a row I've heard of Free Chip from Tropica yet it hasn't been in my account.

Hi,

I have checked our system and it shows that you received the $20 free on 29 November and 05 December.

Please send us a private mail here on Meister if you have anymore problems getting your bonus.

Regards,
Tropica
 

Refilliates Casinos

Dormant account
Joined
Oct 29, 2009
Location
Rival Powered
Tropica Admin

Sending out emails promoting -
Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list!

After depositing and talking with support about the bonus, they say it is a MISTAKE !!!

Hi,

Our records indicate that you have claimed and received the Christmas $20 Free Everyday offer 3 times on your account.

If you have any difficulty claiming it again in December, please contact Support or send us a Private Mail here on CasinoMeister.

Regards,
Tropica
 

Refilliates Casinos

Dormant account
Joined
Oct 29, 2009
Location
Rival Powered
Tropica Admin

Same here.

I often get 'There is $20 in your account' emails and there actually isnt.

I just dont bother - there are other Rivals who have their act together now who dont tell me I have something when I dont.

Hi Nifty29,

Please Private Mail us your Tropica Casino login and we will see what the reason is for you not receiving the $20 Free.

Regards,
Tropica
 

roygen

Dormant account
Joined
Oct 12, 2009
Location
Bermuda
Sending out emails promoting -
Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list!

After depositing and talking with support about the bonus, they say it is a MISTAKE !!!

PROBLEM RESOLVED-Found $20 in my account this morning Seems that live support somehow had there wires crossed stating that the promotion was no longer valid. Thank you Tropica:)
 

just play

closed account
Joined
Jan 27, 2006
Location
USA
I just made the $2000 playthrough!!! :thumbsup:

I finished a little under $60 and played down to $40 and cashed out, it wouldn't let me so I contacted support...it's a sticky, you have to have $60 to cash out $40...I was upset figuring ohhhhh no way, the money is going to disappear, I played a game for 1 minute and hit enough to cash out!!!

:D


Thank you Tropica!!!

p.s. I have been getting the $20 everyday I believe.
 
Last edited:

nisosbar

Ueber Meister
PABnonaccred
Joined
Aug 28, 2009
Location
Right here
Have gotten this more or less every day - hard to cash out, but so what, it's fun to play big and think, all I need is to hit that one screen with three vampires and two jackpots and there we go, lol. :D Thanks, Tropica. :thumbsup:
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
The bonus and security system at most of Rivals are crap. Also the customer service. Very ridiculous system. And the fact Meister lets them in the accredited section is odd. It is not suprising by far that they do this. Anyway even if they credit some players, they can cheat with others. Being fair to a part of players will not guarantee they cannot be unfair on the other side. They may secure them with this. Being fair to someone, who can be referred to later when others make complaints who were treated unfairly. It is nothing new, but still effective, it seems...
 

paulyt

Experienced Member
Joined
Sep 26, 2009
Location
Sydney
Found the free chip in my account a few hours after I posted in this thread. Found another a couple of hours after that (I assume the server time reached 12am) so I guess I am getting it everyday now. Thanks Tropica.
 
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