indicka
Dormant account
- Joined
- Sep 28, 2006
- Location
- bright side of the road
Those of you using Quicktender and their credit card deposit feature, please pay close attention to what is charged to your bank account,.. especially if you make a series of deposits of the same amount within a few days, like I did.
This past week, I made 10 deposits into my QuickTender account with my Mastercard ( yes, I've been losing ). I made nine $50 and one $56 deposit.
Today, my bank's transaction log shows that QT charged me for the $56 deposit and ten $50 deposits. Somewhere in there, they slipped in an extra $50 deposit that never took place. The order of these transactions did not arrive to my bank in the order in which they were made. I truly believe QT tries to take advantage of certain situations like this where an additional charge for the same amount can easily be overlooked, especially if one is not paying close attention. In addition, there is no reason why the transactions, as received by the bank, should be out of the order in which they were made. This only adds room for confusion and error,..and the error seems to always benefit them.
What bugs me the most is Quicktender's non-response to my numerous emails for their assistance in resolvoing this. The only time they actually replied was when I emailed them to let them know I made a successful deposit using InternetExplorer as opposed to Firefox. They replied in 20 minutes (and during non-working hours! ) thanking me for this information. Now they wont even acknowledge my existence...bunch of jerks..
What makes this worse, is having to explain to my bank what all these transaction are for as I am disputing one of the $50 charges. I admit, I felt like an idiot, when my Bank asked for QT's phone number where they could be reached. "Why would you place hundreds of your hard earned dollars with a website or service that doesnt even have a phone number where they could be reached?" I said, "um...um..because I'm an idiot?"
So, in sum, my message: Check your statements carefully. They've got clever methods to get that extra buck from you. Perhaps its safer to just make one large deposit as opposed to making a bunch of 'as needed' deposits like I did.
Better yet, don't even use QuickTender. Why pass your money to a group that provides support whenever the F*Ck they want.
Good Luck to you all !
This past week, I made 10 deposits into my QuickTender account with my Mastercard ( yes, I've been losing ). I made nine $50 and one $56 deposit.
Today, my bank's transaction log shows that QT charged me for the $56 deposit and ten $50 deposits. Somewhere in there, they slipped in an extra $50 deposit that never took place. The order of these transactions did not arrive to my bank in the order in which they were made. I truly believe QT tries to take advantage of certain situations like this where an additional charge for the same amount can easily be overlooked, especially if one is not paying close attention. In addition, there is no reason why the transactions, as received by the bank, should be out of the order in which they were made. This only adds room for confusion and error,..and the error seems to always benefit them.
What bugs me the most is Quicktender's non-response to my numerous emails for their assistance in resolvoing this. The only time they actually replied was when I emailed them to let them know I made a successful deposit using InternetExplorer as opposed to Firefox. They replied in 20 minutes (and during non-working hours! ) thanking me for this information. Now they wont even acknowledge my existence...bunch of jerks..
What makes this worse, is having to explain to my bank what all these transaction are for as I am disputing one of the $50 charges. I admit, I felt like an idiot, when my Bank asked for QT's phone number where they could be reached. "Why would you place hundreds of your hard earned dollars with a website or service that doesnt even have a phone number where they could be reached?" I said, "um...um..because I'm an idiot?"
So, in sum, my message: Check your statements carefully. They've got clever methods to get that extra buck from you. Perhaps its safer to just make one large deposit as opposed to making a bunch of 'as needed' deposits like I did.
Better yet, don't even use QuickTender. Why pass your money to a group that provides support whenever the F*Ck they want.
Good Luck to you all !