I've only ever made one withdrawal from Betat but I'm disappointed it's taking so long for an otherwise very creditable company. Does anybody else have experience of slow withdraws back to debit cards? My logs show that the withdrawal was processed on the 10th July and I'm still waiting for it to hit my account.
Yes, yes the blurb says that withdrawals can take up to 8 working days, but I'd have thought that was to cover themselves in case of problems rather than being the usual routine.
Previously, from other accredited sites I've used I've never had to wait more than 3 working days maximum for a debit card withdrawal so this is somewhat frustrating and somewhat contradicts the 'lightning fast payouts' advertised on their front end.
CS has assured me the withdrawal has no problems, and on Tuesday they even said it should be with me yesterday.
It's a real shame as otherwise the site is great, but as I'm the kind of player who deposits and withdraws in 'blocks' i.e. - I won't put another deposit down anywhere until my withdrawal has been received from the previous transaction then it stops me in my tracks for a bit.
I will probably use the Neteller option in future but it's a real shame that for whatever reason the processing for debit cards takes so long after it has left Betat whereas other providers seem to get a better deal on speed once it's been flushed.
Of course, this could be out of Betat's control as they did process quickly at their end, but I wonder why it takes so long after that as we all know other sites can get debit card withdrawals to you so much quicker.
Ironically, I signed up to another casino, made £150 on opening night and got that back to my account 2 days ago via debit deposit and withdrawal so the benchmark was even more negatively reinforced for Betat.
Yes, yes the blurb says that withdrawals can take up to 8 working days, but I'd have thought that was to cover themselves in case of problems rather than being the usual routine.
Previously, from other accredited sites I've used I've never had to wait more than 3 working days maximum for a debit card withdrawal so this is somewhat frustrating and somewhat contradicts the 'lightning fast payouts' advertised on their front end.
CS has assured me the withdrawal has no problems, and on Tuesday they even said it should be with me yesterday.
It's a real shame as otherwise the site is great, but as I'm the kind of player who deposits and withdraws in 'blocks' i.e. - I won't put another deposit down anywhere until my withdrawal has been received from the previous transaction then it stops me in my tracks for a bit.
I will probably use the Neteller option in future but it's a real shame that for whatever reason the processing for debit cards takes so long after it has left Betat whereas other providers seem to get a better deal on speed once it's been flushed.
Of course, this could be out of Betat's control as they did process quickly at their end, but I wonder why it takes so long after that as we all know other sites can get debit card withdrawals to you so much quicker.
Ironically, I signed up to another casino, made £150 on opening night and got that back to my account 2 days ago via debit deposit and withdrawal so the benchmark was even more negatively reinforced for Betat.