lettingyouknow
Dormant account
- Joined
- Feb 24, 2009
- Location
- ocean
Ok, I should have known to check here first 2013 Rogue casino Begado and their group. These corrupt sons of guns, did a chargeback when I did not even ask for it!!!!
I started playing there due to being overcharged by Buzzluck, but at Buzzluck I got the money put back and was not overcharged to the degree that I was at Begado.
I made a few deposits and all seemed ok, no overcharges. On March 24 I made a deposit $21.92 and went to check my card balance and saw a charge for $26.30.
I went to chat and they said NOT US we dont charge fees to play, it your bank. I went to my western union mastercard -reloadable and chatted and they said "Of course not us, the charge for $26.30 was put thru by the merchant." w-bsh-ph-lp and gl-bal processors.
This went on for days with chat and they requested bank statements I happily sent it to manager, and 4 others over 10 times. Always saying that they would get back to me in 24 hrs NEVER happened.
I called the number for the processor on my statement, and she said International fees etc, I said no such thing not $4 or $5 in fees when this is not my first rodeo. I want the difference put back in my casino acct.
I got an email from christine @ Begado saying that I was a valued customer and that it would be fixed, misunderstanding etc and please send bank statement again proving the charge. I did and nothing happened.
The processor Gl-bal called me from a 000-000-0000 number and threatened that she would charge back the whole amount and advise the casino to lock my account. If I did not like being overcharged the $5, I said you do that and I will go to the forums, and you know that is NOT what I am asking, so don't put words in my mouth. And if I wanted to chargeback I would not do it for a lousy $4 or $5 dollars. And I don't need your help I could have called my card company and asked for it, days ago had I wanted that. Iam not OK with giving you an extra $5 to process, my card for $26.30 on a $21 deposit.
Now, this was more a personal issue, between me and the processor, but this action does not only effect, begado it effects the affiliates who get paid every weekend when I play and the club world group and 10 yrs being a member there as well as all the other casinos I belong to.
I want the $4 or $5 put into my casino account.
I started playing there due to being overcharged by Buzzluck, but at Buzzluck I got the money put back and was not overcharged to the degree that I was at Begado.
I made a few deposits and all seemed ok, no overcharges. On March 24 I made a deposit $21.92 and went to check my card balance and saw a charge for $26.30.
I went to chat and they said NOT US we dont charge fees to play, it your bank. I went to my western union mastercard -reloadable and chatted and they said "Of course not us, the charge for $26.30 was put thru by the merchant." w-bsh-ph-lp and gl-bal processors.
This went on for days with chat and they requested bank statements I happily sent it to manager, and 4 others over 10 times. Always saying that they would get back to me in 24 hrs NEVER happened.
I called the number for the processor on my statement, and she said International fees etc, I said no such thing not $4 or $5 in fees when this is not my first rodeo. I want the difference put back in my casino acct.
I got an email from christine @ Begado saying that I was a valued customer and that it would be fixed, misunderstanding etc and please send bank statement again proving the charge. I did and nothing happened.
The processor Gl-bal called me from a 000-000-0000 number and threatened that she would charge back the whole amount and advise the casino to lock my account. If I did not like being overcharged the $5, I said you do that and I will go to the forums, and you know that is NOT what I am asking, so don't put words in my mouth. And if I wanted to chargeback I would not do it for a lousy $4 or $5 dollars. And I don't need your help I could have called my card company and asked for it, days ago had I wanted that. Iam not OK with giving you an extra $5 to process, my card for $26.30 on a $21 deposit.
Now, this was more a personal issue, between me and the processor, but this action does not only effect, begado it effects the affiliates who get paid every weekend when I play and the club world group and 10 yrs being a member there as well as all the other casinos I belong to.
I want the $4 or $5 put into my casino account.