Hi.
So I made the wagering on a 30x B+D bonus.
Was left with 147 euro.
Played Grim Muerto 0,60 euro bets. Suddenly my balance jumps from 120 euro to 0,02 euro. I did not see it spin. It was on autospin 0,60 bets.
I contacted support and they say I pushed 60 euro spins two times! I have never placed a bet over 2,5 euro on their site ever and never higher than 5 euro in my life.
I explained that I never did this, I never noticed anything else than balance being reduced to 0.
60 euro bets? I didnt even think that was possible?
I claim this to be a malfunction in the game but they claim I did this not with intent, but was unlucky to push the wrong max bet button. Very strange as this was autospins..
They refuse to do anything for me, so I said bye bye to this group.
This is a group that I have been depositing with almost everyday the last 6 weeks and that I trusted and liked very much. (mobilbet, mobilautomaten, get lucky etc)
Just letting you know how they treat customers
-D-
So I made the wagering on a 30x B+D bonus.
Was left with 147 euro.
Played Grim Muerto 0,60 euro bets. Suddenly my balance jumps from 120 euro to 0,02 euro. I did not see it spin. It was on autospin 0,60 bets.
I contacted support and they say I pushed 60 euro spins two times! I have never placed a bet over 2,5 euro on their site ever and never higher than 5 euro in my life.
I explained that I never did this, I never noticed anything else than balance being reduced to 0.
60 euro bets? I didnt even think that was possible?
I claim this to be a malfunction in the game but they claim I did this not with intent, but was unlucky to push the wrong max bet button. Very strange as this was autospins..
They refuse to do anything for me, so I said bye bye to this group.
This is a group that I have been depositing with almost everyday the last 6 weeks and that I trusted and liked very much. (mobilbet, mobilautomaten, get lucky etc)
Just letting you know how they treat customers
-D-