Just got this mail today
Dear, Mike
thank you for playing at Casino Blu.
This mail is to notify you about the status of your pending withdrawal request, code xxxxxx , for the total amount of 4500 EUR.
Please note that according to the Terms and Conditions of the bonus that was credited to your account, there is a max-winning restriction that you should comply with when requesting a withdrawal.
Therefore, we have processed the amount 220 EUR of to the method you have chosen and the rest was voided.
We apologize for any misunderstanding and thank you for respecting the mutual interests of fair gaming at Casino Blu.
If you would like this explained to you further, please do not hesitate to contact the Casino Blu Support Team.
Sincerely,
Casino Blu Finance Team
I´ll never use a bonus again :/
Dear, Mike
thank you for playing at Casino Blu.
This mail is to notify you about the status of your pending withdrawal request, code xxxxxx , for the total amount of 4500 EUR.
Please note that according to the Terms and Conditions of the bonus that was credited to your account, there is a max-winning restriction that you should comply with when requesting a withdrawal.
Therefore, we have processed the amount 220 EUR of to the method you have chosen and the rest was voided.
We apologize for any misunderstanding and thank you for respecting the mutual interests of fair gaming at Casino Blu.
If you would like this explained to you further, please do not hesitate to contact the Casino Blu Support Team.
Sincerely,
Casino Blu Finance Team
I´ll never use a bonus again :/