Good morning, I am currently having an issue with All British Casino and a withdrawal for £3,000.
I have provided everything they have requested of me, including enhanced due dilIgence checks and statements from my two bank accounts dated within the
past three months.
After supplying the bank statements this morning, I receive the following reply
Thanks for the email!
Pleases note that these documents have been passed over to the verification team, and they will review them and get back to you accordingly.
The verification process can take up to 48 hours, however, we cannot give a solid time frame for the enhanced due diligence process at the moment due to a high influx of cases.
In regards to the withdrawal, unfortunately, we would not be able to process any withdrawals until both processes have concluded.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Matt
I have already been waiting 4 days for the withdrawal to be processed, I have provided everything they have asked and now they cannot provide any sort of timescale on processing my withdrawal? As a side note, I feel incredibly anxious about allowing the due diligence checks as they can access your account and spending etc but I did so probably against my better judgement. How do I revoke access once or if this check is completed?
Could someone also please contact LL who I believe is the rep on here for all british casinos.
Thank you so much for your assistance.
I have provided everything they have requested of me, including enhanced due dilIgence checks and statements from my two bank accounts dated within the
past three months.
After supplying the bank statements this morning, I receive the following reply
Thanks for the email!
Pleases note that these documents have been passed over to the verification team, and they will review them and get back to you accordingly.
The verification process can take up to 48 hours, however, we cannot give a solid time frame for the enhanced due diligence process at the moment due to a high influx of cases.
In regards to the withdrawal, unfortunately, we would not be able to process any withdrawals until both processes have concluded.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Matt
I have already been waiting 4 days for the withdrawal to be processed, I have provided everything they have asked and now they cannot provide any sort of timescale on processing my withdrawal? As a side note, I feel incredibly anxious about allowing the due diligence checks as they can access your account and spending etc but I did so probably against my better judgement. How do I revoke access once or if this check is completed?
Could someone also please contact LL who I believe is the rep on here for all british casinos.
Thank you so much for your assistance.
