simgert
Dormant account
- Joined
- Nov 11, 2004
- Location
- Canton, Ohio
Hi folks. This is my first post here. As the title suggests, I was "approved" of my withdrawal request early Monday morning at a particular casino listed in the "rogue" section under "Under Observation". Well, after contacting them everyday this week, I was told again and again, I've been approved, I've been approved. Yippie. I requested my withdrawal be transferred to my PrepaidATM account, which is suppose to be a much faster process. After spending 1000's of dolllars at this casino, I am being put off for a measly $653.
I get no reponse to my emails, and when I call, I'm told that accounting has received copies of my detailed transaction sheet, proof of idenity, drivers licsence, cc's, etc, and most recently, I spoke with "Pam", who spoke so fast she was speaking over me. As if she wanted rid of me. She was surprised I haven't recieved my money yet, saying it took up to 48 hrs, once approved, to transfer my cash. She told me she'd "try" to get ahold of accounting and email me with info about what's the delay.
I wouldn't be this anxiuos if it weren't for the fact that this is my 1st cash-out ANYWHERE and if I hadn't read some not so good things about this casino.
Any suggestions about what to do? I read about chargebacks in another thread, and I would hate to do this, but I'm afraid I might have to.
Thanks all
I get no reponse to my emails, and when I call, I'm told that accounting has received copies of my detailed transaction sheet, proof of idenity, drivers licsence, cc's, etc, and most recently, I spoke with "Pam", who spoke so fast she was speaking over me. As if she wanted rid of me. She was surprised I haven't recieved my money yet, saying it took up to 48 hrs, once approved, to transfer my cash. She told me she'd "try" to get ahold of accounting and email me with info about what's the delay.
I wouldn't be this anxiuos if it weren't for the fact that this is my 1st cash-out ANYWHERE and if I hadn't read some not so good things about this casino.
Any suggestions about what to do? I read about chargebacks in another thread, and I would hate to do this, but I'm afraid I might have to.
Thanks all
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