Any U.S. players been paid by GoldenCasino since Doomsday?

[FRENCHIE]

BANK WON'T CASH EVEN THOUGH THEY SAY IS GOOD

my bank won't touch bank draft.took to national bank in u.s. it took 2 days, said draft was good but wouldn't cash it because it had too many names on it. i took it to issuing bank that is on draft ill find out sometime tomorrow if they are going to cash it. does anybody have any ideas on where to get it cashed? how did you go about getting it cashed?

 

[FRENCHIE]

LAST POST

this is my last post got word from citibank about check the routing on the check is from a bank that they sold over a year ago which tells me they have no intentions of paying me my poker winnings also i believe that is the reason the other 2 banks didn't want to cash it. I want to thank everyone for their help and SIMMO thank you casinomeister thank you for looking into my problem this was a hard lesson learned. I hope everybody good luck in attempt in getting their winnings. I have been waiting on my since jan15 and finally got check in mail one week ago thursday. So i think i have wasted alot of time and still no closer to getting my winnings which is 19,845.00. Good luck to all

 

[KillUrTV]

some new info

I call GoldenCasino on April 10. The last time I called them was March 15 and was told my check was not sent FedEx and it was sent regular mail and would take two-four weeks. Well, after being put on hold for a good thirty minutes, the goldcasrep tells me my check is still being processed. So, now I am irate. I'm like huh? So after whining for a few minutes he puts me on hold again for like five minutes and gives me a FedEx tracking number. So, after PurpleTurtle's post I am thinking this is not good. Well I go to FedEx website and see that this tracking number is for a package sent to my town in Kansas on March 2. So now I am really confused and angry. It was sent to my apartment on March2 which is really wierd because I never recieved and I live alone. Also, it was signed for by someone with initials M.M. Not my initials. So I call FedEx they say that whoever sent the check must issue a complaint. So I call GoldenCasino and they say they will issue a stop payment and to call back in another week.

So, after waiting a month a half for my check FedEx apparently delivers it to the wrong house. Someone who is not me and does not know me accepted it
and I do not find all this out until 40 days after it happens.

And now according to Frenchie when I do actually recieve my check I won't be able to cash it. Although mine is significantly less than his, maybe that will make a difference.

Good luck Frenchie. And don't give up. I hope you get paid. Because that is a lot of money. Thanks for keeping us up to date.

 

[catrina m]

golden casino runs centurypoker and they wont pay me a measly $150. They sent me a check for deposit only and 3 weeks after I deposited it, it bounced.

They have told me numerous lies and I don't think I will ever see that money.

If you get a deposit only check watch out, they are no good.

They seem to be some of the biggest scam artists on the internet.

 

[FRENCHIE]

i'm so sorry

that is crazy. this is what is going on with mine. got check called citibank faxed copy of check to them to make sure they can cash. they call 2 days later told me routing number is old number to bank that they sold over a year ago. so that is the reason other 2 banks wouldn't deposit it. suppose to find something out monday

 

[dirtydealin]

Where is GC's Rep?

Hey guys,

After reading several non-payment threads, I noticed the casino in question would usually respond in the thread. Where are the GC reps, has anyone informed them of the two threads on the Casino Complaints forum. I counted more than 10 people on this thread alone, who have been waiting for payment and/or recieved a bad cheque. If GC were reputable wouldn't they want to have a voice in this matter?

All in alll, I think GC is not paying anyone in the US. They know all we can do is harrass them or post on forums like this. If the casino in question isn't bothered by either, why pay? If I owed someone $14,000.00 and knew they would call 3 or 4 times a day asking about their money, but couldn't do anything about it, I wouldn't pay either.

It sucks cause I hit a $4,000.00 bonus round in Fat-Cat 2 days ago. Was my best hit ever, ohh well. I have allready contacted my aunt, whom works for Visa, in the Merchant Investgations Dept. When I used my CC to deposit, they charged my CC, for Xbox merchandise. Which is a clear violation of thier terms and downright unscrupulous. If I get the run-around as everyone else has, I will post a new thread and give contact info for Shelly(my Aunt)
.




DD

 

[FRENCHIE]

WAITING AND WAITING

i have been waiting since jan 15 on my got check week ago thursday. i think they are going to pay because they send emails to me plus they have called me at home. just going to take time but i will agree it is getting old.

 

[Allamericans]

i have been waiting since jan 15 on my got check week ago thursday. i think they are going to pay because they send emails to me plus they have called me at home. just going to take time but i will agree it is getting old.

Any of you still not having their problems solved, visit https://www.casinomeister.com/forums/threads/goldencasino-com-solving-payment-problems.17585/

and email the support as described.

No matter what other people call Me, I am te person who has had personal contact with GC's director who gave a guarantee to solve any problem that is there personally.

Take it from there and solve your problems.

Geoff.

 

[KillUrTV]

Update

Well. After the FedEx wrong address delievry debacle, I on the 21st of April and was told by Arline that the stop payment on my missing check had been recieved and I was waiting on the next batch of checks to be sent out. Called today May 5 for an update and talked to Steven who told me that my check had not been sent out and that it could be a month to 6 weeks before it is sent out. ROFL. Are they serious? Someone explain to me why it takes that long to process a check considering it already had been 2 weeks. Such BS IMO. I doubt I'll ever get paid. Remember I requested my withdrawal on January 14 originally.

 

[lojo]

Well. After the FedEx wrong address delievry debacle, I on the 21st of April and was told by Arline that the stop payment on my missing check had been recieved and I was waiting on the next batch of checks to be sent out. Called today May 5 for an update and talked to Steven who told me that my check had not been sent out and that it could be a month to 6 weeks before it is sent out. ROFL. Are they serious? Someone explain to me why it takes that long to process a check considering it already had been 2 weeks. Such BS IMO. I doubt I'll ever get paid. Remember I requested my withdrawal on January 14 originally.

All else being equal, Golden sucks. Create an xxx-card account if you don't have one and give them three days to chase their own losses.

PAY THE PLAYER!!! There are no excuses.

No more excuses from casinos. If they have money caught up in their own fiascos, too bad, PAY THE PLAYERS. Eat your losses, this goes for the jackpot factory and any other decent houses.

Complete and utter bullshit to think it can't be done.

 

[Allamericans]

PAY THE PLAYER!!! There are no excuses.

No more excuses from casinos. If they have money caught up in their own fiascos, too bad, PAY THE PLAYERS. Eat your losses, this goes for the jackpot factory and any other decent houses.

Complete and utter bullshit to think it can't be done.

AGREED!!

 

[lojo]

AGREED!!

Do you agree, dear sir? I hope so. I never referred to golden as a good house, btw. Nor a bad house specifically. But you could have left a good house out of your reply if you meant what you seem to have agreed to.

To use my comment about a house of the highest integrity to relate to another house just to muddy the waters, helps me make my final personal decision about golden. Their marketing sucks, they don't communicate with players, and affiliates do what they do.

If you want my respect here, and you don't need my approval, you will need to join me in saying:

Enough is enough, pay the player NOW!

A cunny more than seven weeks to go, and it only takes a minute.

All I was saying was that a good house will eat it's losses if they trusted processors that couldn't pay the player, and they WILL pay the player.

January was a good thing, we get to shake out the incompetents and the thieves.

Now, aaa, if you have anything to offer to the player community other than a direct connect that flies in the face of open communication, please post or forever hold your peace in that regard.

And pleeeeeeez do not select my words to make it okay that golden is not paying US players. They can do it, and I think they will. You just don't get the glory, do you? It will have nothing to do with you in the end. They will pay or they will not. If they pay, as I expect they will, it has nothing to do with you.

Please become a valid contributor to this forum or leave.

 

[HRWP]

Money from Heaven!

i have been waiting since jan 15 on my got check week ago thursday. i think they are going to pay because they send emails to me plus they have called me at home. just going to take time but i will agree it is getting old.

Got to tell you all, the check for $1800 USD Cleared, also I did a credit
card cancellation and got another $600 back! Thanks GC, and F**K You.

 

[GemG7]

So HRWP you got paid, the check clears and you still did a chargeback? That's pretty shitty.

 

[lojo]

Agreed if so. But maybe the check hasn't really cleared yet; cleared and finalized are two entirely different things. Unless HRWP was unclear and this chargeback was for something else, then it might still be a sore bum with teeth marks for the poster.

 

[FRENCHIE]

FINALLY MONEY IS IN MY ACCOUNT

took almost 5 months finally got my money good luck to everyone i'm sure everyone will get theirs just going to take time with checks in mail

 

[KillUrTV]

Grrrrrrrrrrr

That's good to know. Still waiting on mine. Might be another month or two.

 

[dirtydealin]

I'm glad you guys got paid, my check cleared and I withdrew last week, with no problems.

DD

 

[jsteph10]

Still waiting since January. At this point I can only laugh...

 

[rreid58]

GoldenCasino

I had the same problem. I sent several e-mails asking about my money in which I got no response. I called once a week, because I was told over and over and over again that my check was in the mail so to speak. Then I would call and they would tell me that it would be mailed. I would say you just told me last week that it was mailed. Well finally after so much complaining I found a site that helped me to get my money. And low and behold I received a check. I had two cash-ins that I was waiting for, plus they owed me for a bounced check that they had sent to me and my bank charged me when the check did not go through. Finally I did receive my money. It took about 2 months but i did get my money. It is so funny how easily they can take the money out of your account, but can not replace it the same way!!!!

 

[HeyMikey]

SITE?

"A site that helped me get the money". If such a site exists I'd love to know. They've blown off everybody so far.

 

[jsteph10]

I have a feeling that "site" is the one mentioned a few times already in this thread. That guy is a fraud.

 

[JALaw]

Golden Palace not paying players

Still waiting since January. At this point I can only laugh...

I've been waiting since January as well. I call them every few weeks -- the excuses are simply amazing. I asked casinomeister if he'd be willing to take on a PAB about them, but never got a response from casinomeister. Has anyone else done a PAB on these clowns and did it help get anything resolved?

Interestingly enough, they've changed their registration from Antigua to Curacao (no idea how long ago, but their reps still thought they were in Antigua. I just checked out the Curacao licensing site -- it has a complaint form, but note:

Please bear in mind that the Directors of CIGA have other full time engagements and we ask you to be patient. Currently, CIGA does not have the capacity to handle player complaints against members, however all such complaints will be passed on to the appropriate member; who will be expected to respond in a timely manner. Please contact the member company BEFORE bringing any complaint to the attention of CIGA, to allow them the opportunity to resolve the matter privately initially.


Makes me wonder if they changed registries to have more limited oversight.

 

[HeyMikey]

Still the Same

I'm still getting the same runaround. It's been over 4 months for me. I was told to call back in a couple weeks to see if they've made any progress. Geez!

 

[gamer32]

still nothing

I've been waiting for 1K since april. I call every week and I can't get anyone to give me a straight answer. They don't reply to e-mails either. Why aren't these guys rogued?

 

[JALaw]

Alternate approach to dealing with Golden Palace?

For those with money still stuck with these silly clowns, you might try complaining to the licensing organization for Golden Palace. It may or may not help getting the money, but it certainly made me feel better.

At least the licensing body replied to the complaint and agreed that an inordinate amount of time has passed to get paid.

www.antiguagaming.gov.ag

You might even note how Golden Palace's behavior

1. Reflects poorly upon online gaming as a whole

2. Reflects poorly upon the licensing body

3. Makes it easier for anti-gaming groups to push anti-online-gaming agendas in the US.


Jeff

 

[mrracetrack]

What happened to "Allamericans"... who was such a staunch supporter of this crap casino?

He posted:

No matter what other people call Me, I am te person who has had personal contact with GC's director who gave a guarantee to solve any problem that is there personally.

Take it from there and solve your problems.

Care to comment on this Allamericans?

I see you DO still drop by here to lurk...

 

[JALaw]

Check Arrives!

I received a check via FedEx this morning. It's slightly more than I had in my Golden Palace account, but Golden Palace is the only company that owes me money right now. Further evidence that this is likely from Golden Palace is the fact that I received a follow-up email this afternoon from a representative from the Antigua Gaming Commission. The representative wanted to know if I had received a check as Golden Palace had informed the Antigua Gaming Commission that a check had been sent to me.

Assuming the check clears, 5 months of frustration is over.

If you've been waiting for a significant amount of time on your money from Golden Palace, then I would advise filing a complaint with the Antigua Gaming Commission. From the date I filed the complaint to the date the check was at my door was less than a week.


Jeff

 

[lojo]

But you aren't even sure what casino it came from... these are the days. Congrats anyway

 

[jsteph10]

I received a check via FedEx this morning. It's slightly more than I had in my Golden Palace account, but Golden Palace is the only company that owes me money right now. Further evidence that this is likely from Golden Palace is the fact that I received a follow-up email this afternoon from a representative from the Antigua Gaming Commission. The representative wanted to know if I had received a check as Golden Palace had informed the Antigua Gaming Commission that a check had been sent to me.

Assuming the check clears, 5 months of frustration is over.

If you've been waiting for a significant amount of time on your money from Golden Palace, then I would advise filing a complaint with the Antigua Gaming Commission. From the date I filed the complaint to the date the check was at my door was less than a week.


Jeff

About 5 months also. Do you have the contact info for the commission?

 

[JALaw]

Checks from Golden Palace Poker

But you aren't even sure what casino it came from... these are the days. Congrats anyway

Well, I've only had two cashouts via check in the works, one from GPP and one from another gaming site. I racked my brain for a couple hours trying to figure out if there was any other cashouts I was waiting on. I couldn't come up with anything, and the ping from Antigua solidified my conclusion.

Things are a lot easier to keep track of these days (before UIGEA and the Neteller implosion I had all kinds of virtual money flying around the internet. I was a major bonus chaser for a while -- poker, casinos and sportsbooks. Made a tidy sum Now I just play poker.

Jeff

 

[JALaw]

Antigua Gaming Commision

About 5 months also. Do you have the contact info for the commission?

You do not have permission to view link Log in or register now.

There's a clicky for complaints. I got a reply from the commission within a few hours that wasn't a canned auto-reply. Start to finish I had my money in about a week once I got the commission involved.

No complaints about the check from my bank. Yippie.

Jeff

 

[jsteph10]

I registered a complaint with them and this was the response:

Dear Joel,
This office is in receipt of your Complaint. We wish to inform you that goldencasino is not licence under the jurisdiction of Antigua and Barbuda.

Regrettable we are unable to assist you any further with your Complaint.


Goldencasino is who owes me, should I have said it was goldenpalace?

 

[HRWP]

Agreed if so. But maybe the check hasn't really cleared yet; cleared and finalized are two entirely different things. Unless HRWP was unclear and this chargeback was for something else, then it might still be a sore bum with teeth marks for the poster.

Yes, I got my $1800 USD, And Stopped the $600 Chargeback on my
Credit Card. I'm Happy, But also pissed off that I cannot enjoy online
Gambing Anymore!

 

[lojo]

Yes, I got my $1800 USD, And Stopped the $600 Chargeback on my
Credit Card. I'm Happy, But also pissed off that I cannot enjoy online
Gambing Anymore!

I feel ya! It's damn hard to enjoy watching the monkey chase the weasel just to deposit then pulling hen's teeth to withdraw. Hardly worth it for now.

Glad your check cleared

 

[gamer32]

Finally

Well, I finally got my 1K. It only took ten weeks. Lesson learned. I won't be playing there anytime soon.

 

[jsteph10]

As I have posted earlier, GC bounced a withdrawal to me back in February. Still haven't gotten my cash, but I did get a letter with a questionnaire from the State Attorney General of Utah regarding Web Merchant who had issued the check. Is there need for concern?